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Paloma Cruise

3.5 star property

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Photo gallery for Paloma Cruise

Meeting facility
Paloma Suite | View from room
Breakfast, lunch, dinner served; international cuisine
Sports facility
Boating

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Breakfast included
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
Halong International Cruise Port, No. 9 H? Long street, Bai Chay ward, Ha Long, Quang Ninh, VN-13

Room options

View all photos for Premium Cabin, 2 Single Beds, Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Premium Cabin, 2 Single Beds, Ocean View

  • 20 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Paloma Suite

Paloma Suite | 1 bedroom, premium bedding, minibar, in-room safe

Paloma Suite

  • 25 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Executive Suite

Family Executive Suite | 1 bedroom, premium bedding, minibar, in-room safe

Family Executive Suite

  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Cabin, 2 Single Beds, Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Cabin, 2 Single Beds, Ocean View

  • 18 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Cabin, 1 Queen Bed, Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Cabin, 1 Queen Bed, Ocean View

  • 18 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Cabin, 1 Queen Bed, Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Premium Cabin, 1 Queen Bed, Ocean View

  • 18 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

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About this property

Paloma Cruise

Beach fun, near Long Tien Pagoda
A restaurant, a bar/lounge and a coffee shop/cafe are available at this cruise ship. Free breakfast (local cuisine) and free WiFi in public areas are also provided. Additionally, massage/treatment rooms, 24-hour room service and concierge services are on-site.
Paloma Cruise offers 20 air-conditioned accommodations with minibars and complimentary bottles of water. Beds feature premium bedding. Business-friendly amenities include desks and safes. Bathrooms include baths or showers with a rainfall showerhead and a hydromassage showerhead, bathrobes, slippers and bidets. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages, facials and body scrubs. A variety of treatment therapies are provided, including hydrotherapy.
During at least part of your stay, Paloma Cruise weighs anchor and sets sail. Free breakfast, free WiFi in public areas and a restaurant are available.
  • Free local cuisine breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes kayaking and rowing/canoeing
  • Just a 2-minute drive from Long Tien Pagoda and a few minutes from Nha Tho Hon Gai Temple
  • Airport and local-area shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

Spa services, a library, and a terrace are also featured at the business-friendly Paloma Cruise. An area shuttle within 175.00 km and a round-trip airport shuttle are available for a fee.

Smoking is allowed in designated areas at this 3.5-star Ha Long cruise ship.

Guests are served a free local cuisine breakfast daily from 7:00 AM to 8:00 AM.
On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (VND 100,000 per day)
  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 175 km

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 8:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Fishing
  • Kayaking
  • Library
  • Rowing/canoeing
  • TV in common areas

Family friendly

  • Children's dinnerware
  • Highchair
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • On the bay
  • Outdoor furniture
  • Terrace

Spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Front entrance ramp
  • Hardwood flooring in room
  • Low-height door lock
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 11:00 AM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
For any questions, please contact the property using the information on the booking confirmation
This cruise ship's itinerary includes the following: Arrive at Halong International Port, Halong City, Quang Ninh by noon for embarkation. During a Vietnamese lunch, sail to South East Halong Bay, pass Hon Gai, Cam Pha, Oan Lagoon, Monster Head and Teapoit islets. Visit Thien Canh Son cave for Halong Bay views from a 100-stair climb, then return to the boat for swimming, sunbathing, and a sunset party. End the day with dinner and evening activities aboard the ship. Day 2: After Tai Chi on the sundeck and a light breakfast, explore Vung Vieng Village and Pearl Farm. After check-out, lunch is served as the ship returns to Hon Gai Harbour by 11:45 AM. Shuttle bus services transport guests to Hanoi by 4:30 PM.
Guests must contact this cruise ship 2 days in advance to arrange transportation from Hanoi- Old Quarter or Hanoi Opera House, which is 4 hours away by car. A roundtrip daily transfer from Hanoi to Ha Long departs between 7:30 AM and 8 AM, at USD 30 per passenger. Following the cruise, a van will transport guests back to Hanoi.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: VND 100000 per day (656 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Paloma Cruise Halong
Paloma Cruise
Paloma Cruise Ha Long
Cruise Paloma Cruise Ha Long
Ha Long Paloma Cruise Cruise
Paloma Ha Long
Cruise Paloma Cruise
Paloma
Paloma Cruise Cruise
Paloma Cruise Ha Long
Paloma Cruise Cruise Ha Long

Paloma Cruise Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 30 out of 47 reviews
Rating 8 - Good. 15 out of 47 reviews
Rating 6 - Okay. 2 out of 47 reviews
Rating 4 - Poor. 0 out of 47 reviews
Rating 2 - Terrible. 0 out of 47 reviews

9.0/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Sonya

Stayed 1 night in Nov 2024

10/10 Excellent

Wade

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, nice boat.
The staff was amazing. They were there for our every need! Mr. Morning was great!
Stayed 1 night in Feb 2020

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific Luxury Cruise on Halong Bay
Awesome luxury cruise on Halong Bay. Everything was perfect. The Paloma Suite was definitely worth it, with the spacious balcony at the front of the boat. The food was good, itinerary was fun, crew was friendly. The WiFi was no bueno, so that was only downside if you need it. We stayed 1 night/2day, could easily have stayed an extra night for 2 total.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an incredible stay with Paloma. The on board manager and staff were lovely. We loved the activities. We’re not usually the cruisin’ type so this was the fanciest place we stayed overnight. I really could have gone for two days if I had the time and the money. My only gripe was that all the drinks were in American dollars so I had to do a mental conversion twice in my head before paying. Minor i suppose but the cruise is really geared towards American tourists. Halong Bay is a must see and Paloma really made it lovely cruising to the quieter areas. Thanks so much to all the crew!
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend this cruise.
We enjoyed our stay overnight in Paloma cruise. Our tour guide is very organised and responsible. All other staff in the cruise are very nice and friendly. The view of Halong Bay was so amazing, we really hope that we can stay one more night.
Stayed 1 night in May 2019

8/10 Good

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value with friendly staff
Great value for money one night cruise. Lots of activities squeezed in by the extremely hard working staff....top marks guys. Food was great and drinks decently priced. The cruising part was a bit short. Everything was very orchestrated and all the boats done the same thing. Cruised there.... anchored up... Cruised back. All in all.... very enjoyable but too far to travel from Hanoi for a one night cruise.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Friendly very helpful staff. Organized tour. Good food. Hassle free boarding, disembarking. Cleanliness could be better, renovation needed.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the 2 night cruise. It was excellent, lots of fun, packed with activities and excursions into the beautiful surroundings. The staff was super friendly and helpful. The boat and cabins were really nice.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and proactive crew members. Activities onboard are interesting and yet not overloading, just nice. Food is good too. Keep up the good work
Stayed 1 night in Dec 2018

10/10 Excellent

Jessica

Great food great boat and great staff 5*
It was an amazing experience from pick up to food to activities to the staff everything was exceptional. They even presented us with flowers and a cake for our anniversary. They had also over booked our stay so had to cancel us but offered a new date with upgrade to the hunnymoon suite which was amazing.
Stayed 1 night in Sep 2018

10/10 Excellent

Bong Hang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing cruise
The service is amazing. Activities are fun. Worth for the money.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice Stay
Smooth pickup and check-in process. The guide and staff on-board are all wonderful. The driver arranged to send us back to Old Quarter was abit reckless and was horning quite abit during the drive.
Stayed 1 night in Apr 2018

10/10 Excellent

John Kristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
It was amazing!! Very nice and friendly crew, and amazing food!!
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice cruise on Halong Bay
A pleasure trip and feel good on the itinerary. The staff is polite and honest.
Stayed 1 night in Nov 2017

10/10 Excellent

deggsie, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deggsie
Fantastic Family cruise for us. 3days/2nights highly recommended if you want to swim in the balmy waters of Halong Bay on day 2. Food was exceptional and more than expected. Activities were great for the family but be aware you transfer to a different smaller boat for day 2 activities - bring cash to cover any drinks you have to avoid any embarrassment, something I completely overlooked. Only real mark down if any is the marked difference in drink prices in comparison to anywhere else in Vietnam not included in the cruise. Other than that an excellent boat with a great crew! Thanks Paloma!
Stayed 2 nights in Sep 2017

10/10 Excellent

Yvane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic experience
Booking in took a while and the room was very hot, Very high step on to transfer boat but after this everything improved greatly and was absolutely fantastic. Lots of wonderful food and plenty activities which you could choose to do if you wished. Staff were amazing and the boat and scenery superb
Stayed 1 night in Jul 2017

10/10 Excellent

EDMUND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paloma cruise on Halong Bay
Really enjoyed our overnight cruise with Paloma. Food was very good and service was excellent. Only complaint was drive back to Hanoi. Used there van service and had 11 people in van, 7 of them a family with 4 small children. Made for a long 4 hour ride back.
Stayed 1 night in Jun 2017

8/10 Good

Roger, Bangkok

Liked: Staff & service
Pleasant well organized cruise
The cruise itself was well organized and was as described in the literature. Halong bay is so impressive a small cruise ship cabin for one night is no problem

8/10 Good

Zhi Yun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Tan, Sin

Liked: Cleanliness, staff & service, room comfort
Good Service and friendly staff.
Wifi was not working. Staff was friendly and engaging with passengers. Food served was appropriate and of good quality.

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jian, Singapore

Liked: Staff & service
Good service with a reasonable staff-guest ratio
Booked a 1 night stay on Paloma cruise. Transport picked us up at our hotel at the agreed timing (2 way transport USD 25 per pax) and we were warmly welcomed by the guide. It is a long 3 plus hour ride and we are glad to have WIFI service available on the go provided by the bus. The cruise is overall cosy and service is great. Food provided on board was delicious but drinks were a little expensive (which I guess would be the same on all other cruises). We had a great stay overall. If given a choice of kayak vs bumboat, choose the latter as you will get to enjoy the scenary. We went on kayak and was busy paddling, plus bringing a camera along was not recommended (as we will get wet) and hence quite a disappointment.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice cruise well organized and wonderful staff
We had a great time. The boat is nice and the rooms and bed were comfortable.