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Hôtel Jenny

3.0 star property

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Photo gallery for Hôtel Jenny

Garden
Indoor pool, pool loungers
Indoor pool, pool loungers
Premium bedding, minibar, in-room safe, desk
Front of property – evening/night

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Pool
  • Bar
  • Hot tub
  • Breakfast available
  • Spa

Explore the area

Map
84, rue de Hégenheim, Hagenthal-le-Bas, Haut-Rhin, 68220
  • Basel Zoo
    ‪10 min drive‬
  • Marktplatz
    ‪12 min drive‬
  • Congress Center Basel
    ‪13 min drive‬
  • Basel (BSL-EuroAirport)
    ‪17 min drive‬

Room options

View all photos for Family Room

Family Room | Premium bedding, minibar, in-room safe, desk

Family Room

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Large Single Sofa Bed OR 2 Single Beds and 1 Large Single Sofa Bed

View all photos for Superior Room

Superior Room | Premium bedding, minibar, in-room safe, desk

Superior Room

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Room

Premium Room | Premium bedding, minibar, in-room safe, desk

Premium Room

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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Exterior

Mercure Bale Mulhouse Aeroport

  • Pool
  • Spa
  • Free airport shuttle
  • Pet-friendly
4.5 out of 5, Wonderful, (961)
The price is €131
for 1 room
includes taxes & fees
10 Apr - 11 Apr
Mercure Bale Mulhouse Aeroport

About this property

Hôtel Jenny

Riverfront hotel with 24-hour fitness centre and sauna
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Hôtel Jenny offers 30 accommodations with minibars and a safe. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hairdryers.

This Hagenthal-le-Bas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include Swedish massages and massages.
Our customers tell us that they can't get enough of the helpful staff at Hôtel Jenny. During your stay, you'll be close to St. Theresia. Free WiFi in public areas, an indoor pool and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy French cuisine while dining at JENNY
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • 7 minutes by car from St. Theresia and 8 minutes from Fondation Fernet-Branca
  • Airport and local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Hôtel Jenny, you'll find an indoor pool, Access to hot tub, a sauna, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and 2 meeting rooms are available. Event space at this hotel measures 86 square feet (8 square metres) and includes conference space. Spa services, a library, and a terrace are also featured at the family-friendly Hôtel Jenny. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. A complete renovation of Hôtel Jenny was completed in November 2024.

This 3-star Hagenthal-le-Bas hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:00 AM.
JENNY – This restaurant specialises in French cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; EUR 23 for adults and EUR 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • JENNY

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Fishing
  • Hiking/biking trails
  • Hot tub
  • Indoor pool
  • Library
  • Piano
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 86 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Dock
  • Garden
  • On a river
  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 January to 5 January:
  • Bar/Lounge
  • Dining venue
  • Swimming pool
The following facilities are closed for Christmas Eve and Christmas Day:
  • Dining venue

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 15 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 21.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.88 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 23 for adults and from EUR 11 for children
  • Airport shuttle fee: EUR 30 per person (one-way)
  • Pet fee: EUR 15 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 21.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Hôtel Jenny offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:30 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Jenny
Hotel Jenny Hagenthal-le-Bas
Jenny Hagenthal-le-Bas
Hotel Jenny
Hôtel Jenny Hotel
Hôtel Jenny Hagenthal-le-Bas
Hôtel Jenny Hotel Hagenthal-le-Bas
Hotel Brasserie JENNY Spa Fitness near Basel

Hôtel Jenny Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 159 out of 269 reviews
Rating 8 - Good. 93 out of 269 reviews
Rating 6 - Okay. 12 out of 269 reviews
Rating 4 - Poor. 4 out of 269 reviews
Rating 2 - Terrible. 1 out of 269 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Vytautas

Stayed 1 night in Dec 2024

10/10 Excellent

Alexandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place!!!
Very good and peaceful place
Stayed 1 night in Dec 2024

8/10 Good

Tara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place! Helpful staff. We needed an outlet adapter. They loaned us one. When we asked if there was anywhere nearby we could purchase one, they said, "no need to waste your vacation time looking for one." (Although it was used) they allowed us to purchase theirs. Incredibly thoughtful and considerate of our vacation! The hot tub wasn't working, which was disappointing, as it's one of the reasons we booked that place. We were only there for one night, so can't much else about the property or amenities.
Stayed 1 night in Dec 2024

10/10 Excellent

German

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice, quaint hotel outside of Basel. We found a parking spot fairly easily. We choose to take a bus into Basel, which was easy and affordable. Just a short walk to the stop. Everyone was very nice and helpful. They worked hard to keep the guests happy. The breakfast was very good. The restaurant was excellent. This is not a business hotel but a nice getaway. We did not use the pool, but it looked nice. The back garden was nice, with a stream running along it. Relaxing. They do have an outdoor hot tub, but the water looked like it needed to be changed out. It was a little green and foamy. The rooms were large and comfortable. The little tables next to the bed were attached to the wall but were sloped and needed repair. Just some minor maintenance issues. Overall a good stay and would stay again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Marco, London

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay HERE!
If you want a relaxing location for your next trip stay HERE! The hotel is very well kept, the staff go above and beyond, the food at breakfast and in the adjoining restaurant is top notch and the pool/sauna/hot tub area is superb! Book this hotel you won’t regret it!
Stayed 2 nights in May 2024

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
magnificent property
A really beautiful property to stay at. The rooms are very well appointed, clean and quiet. The staff are all very friendly. The pool is wonderful. The area is lovely. Highly recommended
Stayed 1 night in Apr 2024

6/10 Okay

Tazire

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
No 24 hour duty, this place seems strange at night walking, there is literally nothing around the area besides the border which was interesting
Stayed 2 nights in Mar 2024

6/10 Okay

Anthony

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Room fine , garden great for the dog , food and wine poor and expensive. Staff helpful and cheerful.
Stayed 1 night in Sep 2023

10/10 Excellent

JANE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely relaxing spot near the water. Beautiful trees and grassy area
Stayed 1 night in Jun 2023

10/10 Excellent

Søren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really nice stay, more than expected. Friendly staff, really enjoyed the pool.
Stayed 1 night in Aug 2021

10/10 Excellent

Scotty, Ogden UT

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was removed from big city life yet so close to so many places to eat or shop. The entire staff was friendly and went out of their way to ensure an enjoyable stay. The indoor swimming pool, lounge area and breakfast are worth writing home about. We wished we had eaten our evening meal at the hotel restaurant, but instead decided to go into Basel. The menu variety and lower cost at Hotel Jenny made our in town decision regretful. Prior to leaving “Lin” provided us directions on where to park in Basel and suggested places to see which included a small boat ride across the Rhein River for less than $2 a person. Thanks Lin!!! Hotel Jenny is THE PLACE to stay.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay.
Very enjoyable stay. Excellent hotel with great facilities. Good restaurant and easy parking.
Stayed 1 night in Apr 2019

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Jenny - Great Stay!
A very nice hotel that is quiet, clean and comfortable. I had dinner at the attached restaurant, and it was quite good, as was the breakfast in the morning. The staff was very accommodating. I will stay here again the next time I am here for business.
Stayed 1 night in Feb 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
A very nice hotel. Clean comfortable beds, big rooms, Lovely swimming pool, steam bath and sauna, all kept very clean and well maintained. Plenty of parking space and nice affordable restaurant as part of the hotel. Lovely breakfast and nice staff. Good value for money. Internet worked ok and shower water pressure was sufficient. Feels like the owners take pride in running a good hotel. 15-20 minutes away from Basel, but enough little shops and other restaurants in the surrounding.
Stayed 5 nights in Nov 2018

10/10 Excellent

Sandeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect peaceful stay
Very pleasant stay. Everything was perfect.
Stayed 1 night in Sep 2018

4/10 Poor

sj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for holiday, not for business travellers
Let down by tragically slow wifi connection - we had a file to send and had to get a cab to the nearest hotel with a good connection - at a cost of 50 Euros. Lovely for a 'get away from it all break' but don't stay for business
Stayed 1 night in Sep 2017

10/10 Excellent

phil, Aasheville, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
outside town, peaceful, easy to get to town
Great location and beautiful location. Short walk to bus/light rail system to get anywhere you want to go in the Basil area. We loved our stay! Included breakfast was delightful and the restaurant is a great place for an evening meal.

10/10 Excellent

Darlene, Lakewoid, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very serene environment
Very friendly staff. Great food (veal minion was wonderful) small French town!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the countryside, easy parking, super friendly staff

8/10 Good

Gregg, USA

Liked: Cleanliness, staff & service, room comfort
good
Good hotel but very dated, good restaurant, nice garden, pool was OK, staff very friendly and helpful, located in the countryside but close to Basel and the airport.

8/10 Good

Afshan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Pascal

Liked: Cleanliness, staff & service, room comfort