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Holiday Inn Express And Suites Hagerstown, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express And Suites Hagerstown, an IHG Hotel

Indoor pool
In-room safe, desk, blackout curtains, iron/ironing board
Exterior
Exterior
Property amenity

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly

Explore the area

Map
241 Railway Ln, Hagerstown, MD, 21740
  • Hagerstown Roundhouse Museum
    3 min drive
  • Hagerstown Premium Outlets
    7 min drive
  • Washington County Museum of Fine Arts
    7 min drive
  • Hagerstown, MD (HGR-Hagerstown Regional)
    10 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications)

Suite, 2 Queen Beds, Accessible (Communications) | In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Accessible (Communications)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Combined shower/bathtub, hair dryer, towels

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed (Bath Shower Combination)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Bath Shower Combination)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

Standard Room, 2 Queen Beds (Extra Floor Space) | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds (Extra Floor Space)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobility)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications, Mobility)

  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property
Country Inn & Suites by Radisson, Hagerstown, MD
Pool
Breakfast included
Parking included
Free WiFi
4.3 out of 5, Excellent, (1050)
The price is €134
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Country Inn & Suites by Radisson, Hagerstown, MD

About this property

Holiday Inn Express And Suites Hagerstown, an IHG Hotel

Hotel with free breakfast, in the vicinity of Maryland Theater
Along with an indoor pool, this hotel has a health club and Access to hot tub. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site.
Holiday Inn Express And Suites Hagerstown, an IHG Hotel offers 108 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and hairdryers.

This Hagerstown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express And Suites Hagerstown, an IHG Hotel. During your stay, you'll be within walking distance of Hagerstown Roundhouse Museum. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • 7 minutes by car from Maryland Theater and 7 minutes from Hagerstown Premium Outlets
  • Pets welcome for a fee
Holiday Inn Express And Suites Hagerstown, an IHG Hotel offers its guests an indoor pool, a health club, and Access to hot tub. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served daily. A vending machine, multilingual staff, and ski storage are also featured at the business-friendly Holiday Inn Express And Suites Hagerstown, an IHG Hotel. Free self parking is available.

Smoking is allowed in designated areas at this Hagerstown hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per accommodation (varies based on length of stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6 AM to 10 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hagerstown
Holiday Inn Express Hotel Hagerstown

Holiday Inn Express And Suites Hagerstown, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 421 out of 844 reviews" "
Rating 8 - Good. 236 out of 844 reviews" "
Rating 6 - Okay. 98 out of 844 reviews" "
Rating 4 - Poor. 53 out of 844 reviews" "
Rating 2 - Terrible. 36 out of 844 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
We were told that the hot tub was working and when we checked in it was out of order that was the main reason we booked our stay at your hotel was for the use of the hot tub .. very upset will not be returning to your hotel. This was the 3rd time at one of your hotels all 3 no working hot tub .
Stayed 1 night in Aug 2024

2/10 Terrible

Richard, Evergreen

Disliked: Cleanliness, amenities, property conditions & facilities
Not a nice place by any standard.
Stayed 1 night in Jul 2024

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Brian

Stayed 1 night in Jul 2024

4/10 Poor

peter, little rock

Disliked: Cleanliness, property conditions & facilities
Honestly the worst Holiday Inn express I have ever stayed at. At first I gave them an excuse because of construction going on..but even the breakfast area was nasty with employees just standing around doing nothing…WAY below most HI Express’s I have stayed at
Stayed 1 night in Jul 2024

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Margot

Stayed 1 night in Jul 2024

10/10 Excellent

Beth, Avon Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Stayed 3 nights in Jul 2024

4/10 Poor

Verified traveller

Disliked: Room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Seth

Liked: Cleanliness, staff & service, property conditions & facilities
Set in an area with lots of shopping and many other hotels. They are renovating to good effect, the rooms feel new. Breakfast definitely better than the typical average for these situations. Staff friendly. Would recommend.
Stayed 1 night in Jul 2024

10/10 Excellent

Margaret, Hopewell Jct

Stayed 1 night in Jul 2024

10/10 Excellent

Hillary

Stayed 1 night in Jul 2024

2/10 Terrible

Scott

Stayed 1 night in Jun 2024

4/10 Poor

john

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Front desk clerk, Emily, was easily the most indifferent and dis-interested I have ever seen. We had reserved a handicapped accessible room and received confirmation of same. We didn't get the room we reserved. No apology, just an attempt to blame the reservation company.(Expedia) Furthermore, even though she saw my wife used a walker, she placed us in a room nearly as far from the lobby as possible. Also seemed more interested in having a cigarette break outside the front door than waiting on customers. The room was very good an spotless, the included breakfast was excellent, but you shouldn't let this woman anywhere near a customer.
Stayed 1 night in Jun 2024

10/10 Excellent

JACQUELINE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Gentlemen at the front desk was very friendly and helpful. They are doing renovations but nothing that was in the way. Our room was very clean and comfortable. Honestly, one of the better hotels I have stayed in.
Stayed 1 night in Jun 2024

8/10 Good

Melvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints- 1 night stay
Good breakfast and coffee (very important to me!), pool was very nice as was the hot tub. Beds were comfy and everything was clean. My family of 6 was very happy in the Queen suite. The “convenience shop” was a little pricey but that’s typical for hotels
Stayed 1 night in Jun 2024

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Great stay with friendly staff and an amazing breakfast.
Stayed 1 night in Jun 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service
The breakfast was the same thing every day. I did like that coffee was available to you most of the time.
Stayed 3 nights in May 2024

10/10 Excellent

Klajdi

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and safe
Stayed 2 nights in May 2024

4/10 Poor

Melinds

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will never stay again!
We stayed at this property 2 other times which is why we felt comfortable re-booking. The hotel has been under renovation for some time so you will hear construction work. We were put in a room on first floor (along with several other customers) and it was a dump! Old smelly musty carpet, old beat up furniture, small tv with basic remote, old bathroom fixtures, and the tub faucet was dripping non stop. I tried to inquire about staying in a room like the one we stayed at in December 2023 and I was told it would cost me more. I was paying $169.00 without taxes so I asked how much more? I was then told never mind because you booked through an outside company. I can't believe I paid this much for hotel stay! Make sure you verify if you are in new room and beware of the ongoing construction.
Stayed 1 night in May 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Renovating
We didn't realize they were renovating when we booked this hotel. Half of our floor was tore up, halls and rooms. The other half had already been done. Our room was nice, only one corner of the shower the tiles did not line up. There was no tub. Hope they aren't doing away with that. Otherwise stay was good
Stayed 1 night in May 2024

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Stanley

Liked: Staff & service
There’s remodeling going on. Tomorrow is Sunday. Hope they’re not working.
Stayed 1 night in Apr 2024