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Haikou Marriott Hotel

4.5 star property

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2 outdoor pools
Lobby
Exterior
Lobby
Club Suite, 1 Bedroom, Balcony | Pillow-top beds, minibar, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • Spa
  • Breakfast available
  • Room service

Explore the area

Map
No 292 Binhai Avenue, Xiuying District, Haikou, Hainan, 570311
  • Hainan International Convention and Exhibition Center
    ‪2 min walk‬
  • Meishi Mayflower International Golf Club
    ‪9 min drive‬
  • Holiday Beach
    ‪11 min drive‬
  • Haikou (HAK-Meilan Intl.)
    ‪46 min drive‬

Room options

View all photos for Club Room, 1 King Bed, Balcony, Ocean View

Club Room, 1 King Bed, Balcony, Ocean View | Pillow-top beds, minibar, in-room safe, desk

Club Room, 1 King Bed, Balcony, Ocean View

  • 86 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Ocean View

Club Room, 1 King Bed, Ocean View | Pillow-top beds, minibar, in-room safe, desk

Club Room, 1 King Bed, Ocean View

  • 86 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Ocean View

Pillow-top beds, minibar, in-room safe, desk

Room, 1 King Bed, Balcony, Ocean View

  • 65 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Ocean View

Club Suite, 1 Bedroom, Ocean View | Pillow-top beds, minibar, in-room safe, desk

Club Suite, 1 Bedroom, Ocean View

  • 99 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Balcony, Ocean View

Pillow-top beds, minibar, in-room safe, desk

Room, 2 Double Beds, Balcony, Ocean View

  • 65 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Balcony, Ocean View

Pillow-top beds, minibar, in-room safe, desk

Club Room, 1 King Bed, Balcony, Ocean View

  • 65 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Garden View

Pillow-top beds, minibar, in-room safe, desk

Room, 1 King Bed, Balcony, Garden View

  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Balcony

Club Suite, 1 Bedroom, Balcony | Pillow-top beds, minibar, in-room safe, desk

Club Suite, 1 Bedroom, Balcony

  • 116 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Balcony, Ocean View

Pillow-top beds, minibar, in-room safe, desk

Room, 2 Double Beds, Balcony, Ocean View

  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Balcony, Garden View

Pillow-top beds, minibar, in-room safe, desk

Room, 2 Double Beds, Balcony, Garden View

  • 58 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Balcony, Ocean View

Pillow-top beds, minibar, in-room safe, desk

Room, 1 King Bed, Balcony, Ocean View

  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Ocean View

Club Room, 2 Double Beds, Ocean View | Pillow-top beds, minibar, in-room safe, desk

Club Room, 2 Double Beds, Ocean View

  • 65 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom | Living area | LED TV, DVD player

Club Suite, 1 Bedroom

  • 99 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Presidential Suite, 1 King Bed, Ocean View

Presidential Suite, 1 King Bed, Ocean View | Living room | LED TV, DVD player

Presidential Suite, 1 King Bed, Ocean View

  • 420 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Vice Presidential Suite

Vice Presidential Suite | Living area | LED TV, DVD player

Vice Presidential Suite

  • 99 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Sports facility

Hilton Haikou

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, (111)
The price is €78
for 1 room
includes taxes & fees
2 Apr - 3 Apr
Hilton Haikou

About this property

Haikou Marriott Hotel

Luxury hotel on the beach, with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Haikou Marriott Hotel's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. Housekeeping is available on request.
Haikou Marriott Hotel offers 287 air-conditioned accommodations, which are accessible via exterior corridors, and features DVD players and minibars. Rooms open to balconies. Beds feature pillowtop mattresses. LED televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub, a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Touch Spa. Services include facials, body wraps and body scrubs. The spa is equipped with a steam room. A variety of treatment therapies are provided, including Ayurvedic.
During your stay at Haikou Marriott Hotel, you're just a quick walk from Hainan International Convention and Exhibition Center. You'll find features such as free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi and wired Internet
  • Free self-parking
  • Drinking and dining options include 3 restaurants, a coffee shop and a poolside bar
  • Continental breakfast offered for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Treat yourself to Ayurvedic treatments, facials or body scrubs at Touch Spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a sauna
  • Steps from Hainan International Convention and Exhibition Center and 8 minutes by car from Hainan West Coast Golf Course
  • Free local-area shuttle service
Haikou Marriott Hotel offers its guests a full-service spa, 2 outdoor swimming pools, Access to hot tub, and a sauna. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the pool bar. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 9096 square feet (845 square metres) and includes a conference centre. A children's pool, a fitness centre, and spa services are also featured at the luxury Haikou Marriott Hotel. Self parking is free.

This 4.5-star Haikou hotel is smoke free.

Guests can enjoy continental breakfast for a fee.
Haikou Marriott Hotel has 3 restaurants serving lunch and dinner.
The Big Fish and Bar – This restaurant specialises in seafood. Reservations are required. Open daily.
Man Ho Chinese Restaurant – This restaurant specialises in Chinese cuisine and only serves dinner. Reservations are required. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee: CNY 168 per person
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Man Ho Chinese Restaurant
  • The Big Fish and Bar

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Sauna

Family friendly

  • 2 outdoor pools
  • Children's pool
  • DVD player
  • Free area shuttle
  • Free children's club
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre (9,096 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Picnic area
  • Vegetable garden

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • LED TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 345.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately CNY 168 per person
  • Rollaway bed fee: CNY 345.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Haikou Marriott Hotel
Haikou Marriott
Marriott Hotel Haikou Hainan, China
Haikou Marriott Hotel Hotel
Haikou Marriott Hotel Haikou
Haikou Marriott Hotel Hotel Haikou

Haikou Marriott Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 23 out of 51 reviews
Rating 8 - Good. 19 out of 51 reviews
Rating 6 - Okay. 4 out of 51 reviews
Rating 4 - Poor. 2 out of 51 reviews
Rating 2 - Terrible. 3 out of 51 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

leo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Wei

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
入住体验非常棒，酒店特别豪华，阳台外的海景太美了
Stayed 2 nights in Feb 2024

8/10 Good

Xinyi

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2019

2/10 Terrible

Joanne

Travelled with family
Liked: Cleanliness
Stayed 5 nights in Nov 2019

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel at Haikou outskirts
Rooms are well kept, housekeeping is very attentive and provides enough amenities by observing people who stayed in (i have kids) The hotel is beside the convention center phase 2, hence it could be a bit noisy for light sleepers in the morning, even though the soundproofing is quite good (light metal knocking sounds). The plus side is theres lesser people and its much more serene in the hotel, as it is pretty much insulated from any construction sound. Room is big and comfortable to accommodate 4 asian sized adults. They have a reasonably sized adult pool and kids pool which was good. We took up the offer to upgrade our rooms rmb400 for 3 nights to get access to the Exec lounge at L8 and breakfast for 2. Lounge has PCs, can print 15 copies and have snack and biscuits selections. Theres beer and wines too. As its slightly situated at the outskirts, may not be convenient for those who didnt book pre-arranged transportations. It would be more suitable for business travellers
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is on the beach. Very nice location. Design is magnificent! There is a construction site close by. It broke the power line. We lost power for 5 hours in dark. I was given two dinner certificate for compensation. Just got them in mail. Nice work.
Stayed 2 nights in Dec 2018

6/10 Okay

Po-Hsiang

Liked: Cleanliness, staff & service, property conditions & facilities
nice and elegant hotel but far away from CBD
far away from everything, very inconvenience. have the dinner buffet at the hotel, cause of low occupancy, so not many guests dining, and even though plenty of food varieties but all the food taste plain, quality of fruit and dessert all not up to standard. consider the price of $288RMB plus 15% service charge per person, the food should be better
Stayed 1 night in Jun 2018

10/10 Excellent

Steve, Seattle,WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
True 5 star
We stayed for one week in this hotel and everything was excellent. The room and the hotel were fantastic. The hotel staff was very friendly and attentive. Very good location right on the water and a fairly short taxi ride to many different sights and shopping (for my wife). I would definetly recommend and will stay here again. Five star experience. FYI other hotels we stayed at on this trip, Legendale in Beijing and Yuda Palace in Zhengzhou. My wife liked the Marriot the best
Stayed 6 nights in Apr 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service
Terrible experience
We booked 6 rooms. We have old folks,couple with children and single adult. The information provided by the staff are all wrong with regards to the bed type.its was quite a walking distance to the rooms. Due to the wrong information provided. We were given smoking room.the whole room was filled with cigarettes smell with no choice we have to open the sliding door through out the night to allow fresh air into the room. Due to the wrong advise,one of the couple carrying their sleeping child walk couple of distance just to find the right bed type from room to room. Next morning we Asked the staff at the counter,can we change the room due to the cigarette smell, good enough they change. we also inform the staff we have to checked out at 630am the next day, will it be possible to have some coffee and bread to go. The staff said yes.after all these arrangement done. we still thinking that after all this hotel was not that bad.. But but to our horrible.. When we check out the next day.. No breakfast was prepared!OMG. How can a reputable hotel never deliver their promise! It's a total different experience with the Marriott at Sanya. Marriott Sanya was fabulous. May I ask did all your staff went for different training. How come the service standard so far apart.. I will not come back or recommend this hotel to anyone.
Stayed 2 nights in Mar 2018

10/10 Excellent

Yuzhuo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room, tub facing the ocean. Nice experience!
Stayed 2 nights in Oct 2017

8/10 Good

Nguyen Hoang, Vietnam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great bathroom

8/10 Good

Minul, Dhaka, Bangladesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service, Clean room
Good service quality, clean room near the beach but no access to the beach or even to the platform near by. Perfect for Business/official stay. If you stay there, do not miss the hot spring bath - that's good. Food is bit expensive with limited choice.

10/10 Excellent

Steven, Vancouver, BC, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic place to end our two-week vacation
originally booked another hotel in Haikou, but after a night of horrors, we decided to move and upgrade. via Hotels.com, the Haikou Marriott fit us in the next day, even with us arriving early by three hours. entering the lobby and lounge for the first time made us feel that we should have booked sooner. compared to the cramped streets of the city, to be surrounded by the airy, open, well-designed spaces was such a refreshing change. each following experience reinforced that sentiment: quiet ocean view; big pools, hot tubs, gym (which we seemed to have to ourselves each day); spa treatments; design of our room, including balcony and bathroom. we had buffets at the Bistro, and can say that the quality and selection was excellent. it should be noted, however, that the price is at least twice that of comparable buffets at hotels in Canada, in our experience. we also had dinner at the Man Ho restaurant, which offered a surprisingly high level of service, in addition to an excellent meal. so much so that even though it is not customary to leave a tip at restaurants in China, we did so -- much to the confusion/embarrassment of our server, who was obviously not used to that kind of treatment. one thing to mention: if you're looking to explore the city, the location won't be suitable, and you'll be paying for cabs to take you to other locations. however, if you want a resort to get away and quietly chill, this is a no-brainer.

6/10 Okay

MOTASEM, Dubai

Liked: Cleanliness, property conditions & facilities, room comfort
Good location if you are going on business
It was OK but very hard to have any kind of communication in English with any on in the Hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean and elegant.
My family was very happy and comfortable in Marriot Haikou Hotel. We felt safe and warm. The staff was friendly and helpful. The hotel is very new and the staff is also new.Some were inexperience but were passionate abt their job.

6/10 Okay

Yaqing

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
沙滩无维护
海景不错，但没有直通海边沙滩的隧道，去往海边沙滩最近的门关闭，需要从大堂正门绕行。海边沙滩没有任何设施，没有躺椅，没有遮阳伞，没有维护，没有灯光，可以认为这个沙滩和万豪一点关系都没有。10楼的过道非常热，等电梯十分煎熬。早餐人很多时有两人占了三四张桌子，十分嚣张。
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

CHU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
环境清静
位置近海口新码头，环境清静，床舒适，就是可能因为近海所以房间有少许霉味和湿气，多植物和水所以有蚊，房间有驱蚊液但游泳玩水被咬了，整体来说不错的
Stayed 1 night in Aug 2021

8/10 Good

jifang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
刚到时，前台给了我有烟房，之后和总台沟通后，给我升级调整了，之后的房间就很不错，希望以后前台在给房间是问一下住客是否接受有烟房，工作做的周到一些，其他都可以
Stayed 1 night in Jan 2021

4/10 Poor

SICHAO

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

JONGHO

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
가족 여행 좋아요
가족 여행으로 2일 사용했는데 좋았습니다.
Stayed 2 nights in Jul 2020

10/10 Excellent

Bowen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
让人惊喜的亲子酒店
我们是家庭来渡假的，虽然可能因为疲情影响，酒店很多设施没有开，但是员工的服务非常好，整体体验200分！ 房间都是带阳台朝海的，景色非常好，就是蚊子有点多，黄昏开始就建议不要出阳台了，酒店也有给小朋友提供防蚊带。 我们随行带了三岁半的小朋友，没想到万豪的亲子活动非常丰富，每天都安排得挺满，尤其是周末，做小饼干、pizza,游水、插花、调鸡尾酒等等等等，能参加的我们都尽量参加，因为实在也没什么事做了。。 特别感谢其中曾淑川和杜统的员工，非常亲切，很有爱心，一直把小朋友照顾的非常好，让我们在酒店的体验非常好，在这里特别感谢一下入住万豪期间他们的照顾，非常推荐有小朋友的家庭入住，不要错过酒店安排的亲子活动！
Stayed 3 nights in May 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Room comfort
Stayed 5 nights in Nov 2019