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Hakone Ashinoko Hanaori

3.5 star property

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Photo gallery for Hakone Ashinoko Hanaori

Property amenity
Lounge
Reception
Outdoor spa tub
Twin Room, Mobility Accessible, Non Smoking | In-room safe, free WiFi, bed sheets

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

Map
160 Motohakone Togendai, Ashigarashimo-gun, Hakone, Kanagawa-ken , 250-0522
  • Ōwakudani
    ‪6 min drive‬
  • Lake Ashi
    ‪8 min drive‬
  • Hakone Kowakien Yunessun
    ‪11 min drive‬

Room options

View all photos for Standard Room, Non Smoking (Open-Air Bath)

Standard Room, Non Smoking (Open-Air Bath) | In-room safe, free WiFi, bed sheets

Standard Room, Non Smoking (Open-Air Bath)

  • 31 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Twin Room, Non Smoking (Casual,with Open-Air Bath)

Twin Room, Non Smoking (Casual,with Open-Air Bath) | In-room safe, free WiFi, bed sheets

Twin Room, Non Smoking (Casual,with Open-Air Bath)

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, Non Smoking

Standard Room, Non Smoking | In-room safe, free WiFi, bed sheets

Standard Room, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Large Single Beds, 1 Single Sofa Bed and 1 Single Futon

View all photos for Deluxe Room, Non Smoking (Japanese Western, Outdoor Hot Spring)

Deluxe Room, Non Smoking (Japanese Western, Outdoor Hot Spring) | In-room safe, free WiFi, bed sheets

Deluxe Room, Non Smoking (Japanese Western, Outdoor Hot Spring)

  • 47 sq m
  • Sleeps 5
  • 2 Large Single Beds and 3 Single Futons

View all photos for Twin Room, Non Smoking (Casual)

Twin Room, Non Smoking (Casual) | In-room safe, free WiFi, bed sheets

Twin Room, Non Smoking (Casual)

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Mobility Accessible, Non Smoking

Twin Room, Mobility Accessible, Non Smoking | In-room safe, free WiFi, bed sheets

Twin Room, Mobility Accessible, Non Smoking

  • 29.8 sq m
  • Partial lake view
  • Sleeps 2
  • 2 Large Single Beds

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  • Parking included
  • Free WiFi
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4.7 out of 5, Exceptional, (726)
The price is €396
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About this property

Hakone Ashinoko Hanaori

Hotel in Hakone with spa services and 24-hour front desk
A restaurant, a bar/lounge and coffee/tea in a common area are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, massage/treatment rooms, a 24-hour front desk and a garden are on-site.
Hakone Ashinoko Hanaori offers 154 accommodations with a safe and complimentary bottles of water. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include slippers, bidets, toilets with an electronic bidet and complimentary toiletries. This Hakone hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include facials and body treatments.

Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. The ryokan bathing area is open from 3:00 PM to midnight. There are hot springs on site.

Our customers tell us that they can't get enough of the helpful staff at Hakone Ashinoko Hanaori. During your stay, you're just a quick walk from Sengokuhara Onsen. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a car charging station, a lift and a terrace
  • On-site recreation includes hot springs
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 8 minutes by car from Lake Ashi and 11 minutes from Hakone Kowakien Yunessun
Hakone Ashinoko Hanaori offers its guests hot springs. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and a vending machine are also featured at Hakone Ashinoko Hanaori. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Hakone hotel.

季しかり（ときしかり） – This buffet restaurant serves breakfast and dinner.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 季しかり（ときしかり）

Things to do

  • Hot springs
  • Shopping

Family friendly

  • Children's dinnerware
  • Highchair
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Terrace

Spa

  • Facials
  • Hot springs
  • Massage
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.
This property offers nonstop shuttle bus service to and from Odawara train station.
This property provides shuttle bus service to Odawara station at 11:15 AM, 2:15 PM, and 4:45 PM. Advance reservation is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay, PayPay, Merpay, LINE Pay, R Pay and WeChat Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property does not provide vegetarian or halal meals, and most dietary restrictions cannot be accommodated.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.

Property is also known as

HAKONE ASHINOKO HANAORI Hotel
ASHINOKO HANAORI Hotel
ASHINOKO HANAORI
Hakone Ashinoko Hanaori Hotel
Hakone Ashinoko Hanaori Hakone
Hakone Ashinoko Hanaori Hotel Hakone

Hakone Ashinoko Hanaori Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 863 out of 1253 reviews
Rating 8 - Good. 286 out of 1253 reviews
Rating 6 - Okay. 59 out of 1253 reviews
Rating 4 - Poor. 22 out of 1253 reviews
Rating 2 - Terrible. 23 out of 1253 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Andrea

Liked: Cleanliness, staff & service
Dining felt like an all inclusive resort in the Caribbean - not at all what I was expecting for the price. The food and dining experience was disappointing.
Stayed 1 night in Nov 2024

10/10 Excellent

Charles

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

SUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!!!
Stayed 1 night in Jan 2025

10/10 Excellent

Minhyun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel stay was fantastic! Definitely will revisit.
Stayed 1 night in Jan 2025

10/10 Excellent

Malisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay in Hakone

This hotel was my favorite out of the 4 we stayed in during our Japan trip. The beds were comfortable, bathroom had all we needed and the balcony gave us the most amazing view in the morning, definitely get a room facing the water and mountain. We could see the Pirate ship as well from our room. I loved that the booking came with buffet meals- fantastic options. I loved our stay in Hakone and this hotel. They even had a feared outdoor foot bath to rest your feet after walking. You could use there onsen or book a private one. So many extras on the property. Just an overall amazing stay during our trip.
Stayed 2 nights in Nov 2024

2/10 Terrible

itgelsuren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Siu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Kwei

Stayed 1 night in Nov 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Annalee

Stayed 1 night in Dec 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful, well kept hotel in one of the best locations right beside Lake Ashi. Stay here and you will not be disappointed.
Stayed 2 nights in Dec 2024

10/10 Excellent

DR ONG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

XiangZhen

Stayed 2 nights in Dec 2024

8/10 Good

Siu kwan

Stayed 1 night in Dec 2024

10/10 Excellent

Katharine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel offered breathtaking views of the lake. My husband and I opted for a room with a private open air bath which was amazing. Note though that the bath only fits one person at a time, and there is no view of the lake which was disappointing. Instead we faced a weird parking lot. The staff is very kind and go above and beyond to make your stay pleasant. The food has good options, but it is the same dishes everyday. The free wine and beer was a nice touch! Some tips on the area: there is not much immediately around the hotel. You will need to take the bus or ropeway to access other things. We LOVED the open air museum which was a 30 minute bus ride away. The hotel offers a shuttle from the train station to the hotel (it’s about an hour away) Make your reservations to the train station in advance! We were unable to get a reservation because they were already booked. We ended up taking a bus to and from Shinjuku (Tokyo) which was really easy because it was a straight shot to and from the hotel. Lastly, I was surprised how many small children were at the hotel. There were several that were loud and screamed a lot during our dinner, and then breakfast the next morning. We didn’t love that since this was supposed to be about rest and relaxation. We spoke to the staff moved us to a quieter dining area.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kenneth

Stayed 1 night in Nov 2024

8/10 Good

Mathieu

Liked: Staff & service, amenities
Close to Togendai, so good positioninf. I’d love to leave a better review but the room had a sewer smell to it, which ended being a lot more nauseating than we initially thought. Despite that, good service and staff, and great food
Stayed 1 night in Dec 2024

10/10 Excellent

TAM, milpitas

Liked: Cleanliness, amenities, property conditions & facilities
Highly recommend to all my friends
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was amazing, rooms are nice and at a good price!
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

OMG!!!

Excellent. Fantastic. Out of this world. Amazing. Wonderful. OMG!!!!
Stayed 1 night in Dec 2024

10/10 Excellent

Jenny

Stayed 2 nights in Nov 2024

10/10 Excellent

Yun Pui

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Mallory

Liked: Cleanliness, staff & service, property conditions & facilities
We had an incredible experience using the public onsens eating ate the delicious buffet with a various wonderful Japanese foods. It was so fun getting to dress in the kimonos they provided in a variety of colors and designs. Magical place overlooking the majestic beauty of lake Ashinoko.
Stayed 2 nights in Nov 2024

10/10 Excellent

Moaiz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax and unwind at the public bath. Very clean and great food also, would recommend to anyone looking for an onsen. Not so much a Ryokan however.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

Will not stay here again

No in room slippers, the shower has issues with water temperature control, one second with hot water and the next second with cold/warm water, constantly doing so, I’ve told the reception, they said going to check, but nothing has been fixed nor followed up. Breakfast and dinner buffet were great, but I’ve been told that they never change menu, so I had exactly the same food menu for my 3 nights stay, starting to get sick of the same stuffs, also the rooms are extremely overpriced, the cheapest for AUD$620+ per night for a single bed twin room without private onsen for 1 person. The free shuttle to Odawara was handy but required early reservation, other than this, no other services provided.
Stayed 3 nights in Nov 2024