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View all photos for [North Wing] Basic Villa, Non Smoking, Massage Chair

Heated floors

[North Wing] Basic Villa, Non Smoking, Massage Chair

  • 92 sq m
  • 3 bedrooms
  • Sleeps 10
  • 4 Double Beds and 1 Double Futon

View all photos for Basic Villa, Non Smoking (South Wing/BBQ Terrace/75 InchTV,S102)

Basic Villa, Non Smoking (South Wing/BBQ Terrace/75 InchTV,S102) | Living area | Heated floors

Basic Villa, Non Smoking (South Wing/BBQ Terrace/75 InchTV,S102)

  • 92 sq m
  • 3 bedrooms
  • Sleeps 10
  • 5 Double Beds

View all photos for [North Wing] Basic Villa, Non Smoking, BBQ Terrace, Pet allowed

Heated floors

[North Wing] Basic Villa, Non Smoking, BBQ Terrace, Pet allowed

  • 92 sq m
  • 3 bedrooms
  • Sleeps 10
  • 4 Double Beds and 1 Double Futon

View all photos for [North Wing] Basic Villa, Non Smoking, BBQ Terrace

Heated floors

[North Wing] Basic Villa, Non Smoking, BBQ Terrace

  • 92 sq m
  • 3 bedrooms
  • Sleeps 10
  • 4 Double Beds and 1 Double Futon

View all photos for [South Wing] Basic Villa, Non Smoking (BBQ Terrace/75 InchTV,S103)

In-room dining

[South Wing] Basic Villa, Non Smoking (BBQ Terrace/75 InchTV,S103)

  • 92 sq m
  • 3 bedrooms
  • Sleeps 10
  • 5 Double Beds

View all photos for [North Wing] Basic Villa, Non Smoking, BBQ Terrace, Massage Chair

[North Wing] Basic Villa, Non Smoking, BBQ Terrace, Massage Chair | Room amenity

[North Wing] Basic Villa, Non Smoking, BBQ Terrace, Massage Chair

  • 92 sq m
  • 3 bedrooms
  • Sleeps 10
  • 4 Double Beds and 1 Double Futon

View all photos for [South Wing] Basic Villa, Non Smoking, BBQ Terrace, Pet allowed

[South Wing] Basic Villa, Non Smoking, BBQ Terrace, Pet allowed | Desk, laptop workspace, blackout curtains, free WiFi

[South Wing] Basic Villa, Non Smoking, BBQ Terrace, Pet allowed

  • 92 sq m
  • 3 bedrooms
  • Sleeps 10
  • 5 Double Beds

View all photos for [South Wing] Basic Villa, Non Smoking, BBQ Terrace

Desk, laptop workspace, blackout curtains, free WiFi

[South Wing] Basic Villa, Non Smoking, BBQ Terrace

  • 92 sq m
  • 3 bedrooms
  • Sleeps 10
  • 5 Double Beds

View all photos for (North Wing 103) Maisonette with Terrace (No-Pets Allowed)

Desk, laptop workspace, blackout curtains, free WiFi

(North Wing 103) Maisonette with Terrace (No-Pets Allowed)

  • Sleeps 10
  • 2 Double Beds and 1 Single Futon

View all photos for (North Wing 102) Maisonette with Massage Chair (No-Pets Allowed)

Desk, laptop workspace, blackout curtains, free WiFi

(North Wing 102) Maisonette with Massage Chair (No-Pets Allowed)

  • Sleeps 10
  • 1 Single Futon and 2 Double Beds

View all photos for (North Wing 104) Maisonette with Terrace and Massage Chair (No-Pets Allowed)

Desk, laptop workspace, blackout curtains, free WiFi

(North Wing 104) Maisonette with Terrace and Massage Chair (No-Pets Allowed)

  • Sleeps 10
  • 1 Single Futon and 2 Double Beds

View all photos for (North Wing 101) Maisonette with Terrace (No-Pets Allowed)

Desk, laptop workspace, blackout curtains, free WiFi

(North Wing 101) Maisonette with Terrace (No-Pets Allowed)

  • Sleeps 10
  • 1 Single Futon and 2 Double Beds

View all photos for (North Wing 106) Maisonette with Terrace Pet Friendly

Desk, laptop workspace, blackout curtains, free WiFi

(North Wing 106) Maisonette with Terrace Pet Friendly

  • Sleeps 10
  • 2 Double Beds and 1 Single Futon

View all photos for (North Wing 105) Maisonette with Terrace Pet Friendly

Desk, laptop workspace, blackout curtains, free WiFi

(North Wing 105) Maisonette with Terrace Pet Friendly

  • Sleeps 10
  • 2 Double Beds and 1 Single Futon

View all photos for (South Wing 101) Maisonette With Terrace

Desk, laptop workspace, blackout curtains, free WiFi

(South Wing 101) Maisonette With Terrace

  • Sleeps 10
  • 5 Double Beds

View all photos for (South Wing 105) Maisonette With Terrace Pet Friendly

Desk, laptop workspace, blackout curtains, free WiFi

(South Wing 105) Maisonette With Terrace Pet Friendly

  • Sleeps 10
  • 5 Double Beds

View all photos for (South Wing 103) Maisonette With Terrace

Desk, laptop workspace, blackout curtains, free WiFi

(South Wing 103) Maisonette With Terrace

  • Sleeps 10
  • 5 Double Beds

View all photos for (South Wing 102) Maisonette With Terrace

Desk, laptop workspace, blackout curtains, free WiFi

(South Wing 102) Maisonette With Terrace

  • Sleeps 10
  • 5 Double Beds

View all photos for (South Wing 104) Maisonette With Terrace Pet Friendly

Desk, laptop workspace, blackout curtains, free WiFi

(South Wing 104) Maisonette With Terrace Pet Friendly

  • Sleeps 10
  • 5 Double Beds

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About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

Rakuten STAY VILLA Hakone Sengokuhara

Units in Hakone with private hot tubs and kitchenettes
Along with laundry facilities, this smoke-free holiday home has free self-parking and free Wi-Fi in public areas. Other amenities include a vending machine. All 6 homes boast outdoor private hot tubs and spring water baths, while conveniences include 2 bathrooms and all-in-one washer/dryers. Guests will also find kitchenettes, free WiFi and heated floors. Change of towels is available on request
Rakuten STAY VILLA Hakone Sengokuhara offers 6 accommodations with outdoor private hot tubs and all-in-one washer/dryers. This accommodation is furnished with desks and dining tables. Kitchenettes offer fridges, stovetops, microwaves and separate dining areas.

Bathrooms include a separate bath and shower with a rainfall showerhead, spring water baths, slippers and toilets with an electronic bidet. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and rice cookers.

During your stay at Rakuten STAY VILLA Hakone Sengokuhara, you're just a quick walk from Sengokuhara Onsen. Enjoy features like free WiFi in public areas and free self-parking, plus laundry facilities. This upmarket holiday home has 6 homes. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area. Each holiday home includes amenities such as free WiFi and outdoor hot tubs.
  • Air-conditioned homes with outdoor private hot tubs, kitchenettes and all-in-one washer/dryers
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities and a vending machine
  • 11 minutes by car from Hakone Kowakien Yunessun and 13 minutes from Lake Ashi
  • Dogs welcome free of charge (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
Rakuten STAY VILLA Hakone Sengokuhara offers its guests a vending machine and laundry facilities. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Pool/Spa

  • Private indoor mineral hot springs (onsen)
  • Private outdoor hot tub

Internet

  • Available in the house: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking (max 2 spaces per unit)

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Griddle
  • Hob
  • Ice maker
  • Microwave
  • Paper towels
  • Refrigerator
  • Rice cooker

Dining

  • Dining table

Bedrooms

  • Bedsheets provided

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Dining table
  • Heated floor
  • Separate dining area
  • Window screens

Outdoor areas

  • Barbecue grill
  • Deck/patio

Laundry

  • All-in-one washer/dryer
  • Laundry detergent
  • Laundry facilities

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming dogs only
  • Up to 25 kg per pet
  • Pets stay free
  • Pets allowed in specific rooms
  • Off-leash area
  • Food and water bowls

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Change of towels on request
  • Vending machine

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 6 units
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 20

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance

Access methods

Access code, private entrance

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and window guards
This property does not have a front desk. Guests will receive an email 24 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.

Property is also known as

Rakuten STAY VILLA Hakone Sengokuhara Hakone
Rakuten STAY VILLA Hakone Sengokuhara Private vacation home

Rakuten STAY VILLA Hakone Sengokuhara Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 81 out of 120 reviews
Rating 8 - Good. 30 out of 120 reviews
Rating 6 - Okay. 4 out of 120 reviews
Rating 4 - Poor. 4 out of 120 reviews
Rating 2 - Terrible. 1 out of 120 reviews

9.4/10

Cleanliness

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Jerome

Liked: Cleanliness
false advertisement
fireplace broken. close to a japanese army training facility. firing canon weekly from 7am to 6pm NON STOP
Stayed 2 nights in Oct 2023

10/10 Excellent

Ricky

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
pre-self check in was a bit confusing and there are different houses with different amenities and sizes of backyard which wasn't clear on the booking

10/10 Excellent

Hyrum and Susan, Dublin

Liked: Cleanliness, property conditions & facilities
Gorgeous!

8/10 Good

Albert

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Lo

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
One of the best places we stayed at in Japan! Truly a luxury stay with so much space for activities! Provided sparkling waters, slippers, disposable towels, self-care gifts, & various amenities. We walked to a soba place nearby for dinner & Lawson for late night snacks. The only con is check-in is after 3pm & since it is a self check-in you would have to leave your luggage in the lockers at the station if you had other activities planned & didn’t want to lug your luggage around. We rode the bus to Owakudani & luckily they had lockers available there so we could shop luggage free & enjoy the sight. Otherwise, we had a magnificent stay. Can’t wait to come back in the near future! Trip type

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful modern property with its own private onsen. Loved staying here.

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, room comfort
Best accommodation in Japan!
Truly the highest quality and roomiest accommodation I have experienced in Japan. Perfect for families. Every detail was thought of. I hope to stay here again. There is a tablet computer inside where you complete your check-in with a video call, but I couldn’t reach anyone after many attempts in the evening and morning. Check-out was very easy.
Stayed 1 night in Jun 2023

10/10 Excellent

Kwan Yiu

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great villa for kids and we enjoyed it very much. One thing to note/suggest if you are staying at the south villas, we found the route from the car park lot to the villa was a little bit dangerous when travelling with children with luggage as it was the main road with cars and buses driving past, no pedestrian path was available. the route needs to be improved. Everything else about the villa was excellent.
Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Adelene

Travelled with family
Liked: Cleanliness, room comfort
Generally a good family vacation outside the city
Generally good for a family of max 6 for comfortable family vacation. One of the Bathroom on level 1 is a little small hence 4* Property a little rigid with check out schedule. Requested for 30mins-1hr late check out but was turned down. Strictly no extension was what as told
Stayed 2 nights in Nov 2022

10/10 Excellent

Noriko

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property was great! There were lots of useful things in the property and we enjoyed our stay. One thing we didn't like was that the cushions for outside foot bath were wet before we used them. Others were great and we definitely go back there again.
Stayed 1 night in Jul 2022

10/10 Excellent

miki

Stayed 1 night in Jul 2022

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved how this place had everything you needed such as soap, shampoo, dishwasher detergent, laundry detergent and more.
Stayed 3 nights in May 2022

8/10 Good

??

Travelled with family and small children
Liked: Cleanliness, amenities
北館を利用させてもらいした。 荷物搬入用の駐車スペースは入口は狭いものの自分的には問題無しでした（車種はハリアー） しかし南館併設の駐車場はすごくわかりにくい。 日が落ちるタイミングだったので見辛く何度も通り過ぎてしまい周辺をグルグル周りながらなんとか辿り着きました。 北館にも駐車スペースが確保できたら完璧だったと思います。 そんなことより家族は大変満足しておりここの系列の他のとこも行ってみたいと言ってます。 また利用したい施設になりました。 1個気になったのは部屋に大量の殺虫剤があり、虫が多い時期に来たらちょっと大変そうだなって思いました。
Stayed 1 night in Nov 2024

10/10 Excellent

Ryoichi

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
各部屋、温浴設備とも清掃が行き届いており、大変気持ち良く過ごせました。 南館S101でしたが、足湯や本格的ビールサーバーなど、滞在 αの楽しみとしての印象が残りました。 解放感のあるメゾネットタイプの部屋ですが、小さい子供がいたので、注意を逸らすと階段が危なそうな点だけが気になりました
Stayed 1 night in Oct 2024

10/10 Excellent

Hidemitsu

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

YUWEN

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

MUROI

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

takako

Travelled with family and small children
Liked: Cleanliness
宿側の内容変更なのに連絡がちゃんと来ない ようやく来たメール内容は間違えていました、部屋はキレイだし設備もよいのに残念です
Stayed 1 night in Aug 2024

10/10 Excellent

スミ

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
4ヶ月の赤ちゃんとワンちゃんを連れて旅行のため、ここを選びました。とてもゆっくり快適に過ごせました。掃除もきちんとされています。食事も外食せずに、備え付けのプレートを使ったりして、楽しく食事できました。 食洗機も備え付けあり。お皿やコップその他必要なほとんどのものは揃えてくれてます！ お風呂もいつでも入れるようになっていて、いいお湯です。 北館は駐車場が離れているので、荷物を下ろすスペースは確保されているのですが不便。
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
お風呂は最高
写真のイメージより狭く感じた。 落ち着いた北館というのを選択したが照明が暗すぎて慣れるまで時間がかかった。 まだ建てて間もないということで手がまわらないのだと思うが建物周辺が雑草だらけなのが残念。 植栽がキレイにされていればまた大分違うと思う。 浴室、脱衣所、お風呂は最高だった。
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
お風呂は最高
写真でみているより狭かった。 ちょっとキレイでモダンな家という感じ。 落ち着いた北館というのを選択したが照明が暗すぎて慣れるまで居心地が悪かった。 まだ建てて間もないということで手がまわらないのだと思うが建物周辺が雑草だらけで気分がさがる。 植栽がキレイにされていれば大分違うと思う。 浴室、脱衣所、お風呂は最高だった。
Stayed 2 nights in Aug 2024

10/10 Excellent

こういち

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
友人家族連れ8名で利用。施設は清潔で温泉かけ流しの浴室もあり満足しました。ホットプレートでテラスでのバーベキューも楽しめました。車で行くのがベストですが、すぐそばに路線バスの停留所があり、バスの利用も可能です。
Stayed 1 night in Aug 2024

10/10 Excellent

Yat Kwan

Travelled with family
Liked: Cleanliness, room comfort
環境很好，很想多留兩天
住了兩晚，住宿很整潔，只是我們大部份都出外遊覧，沒有太多時間留在住宿內享受
Stayed 2 nights in Aug 2024

8/10 Good

HIROKI KAIZUKA

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024