2/10 Hirveä
Martin
21.8.2024
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very badly run. Staff inattentive. Property advertised Kitchenette, but was missing microwave, no dish washing facilities in the room. Bathroom vanity was in the kitchenette, which was very inconvenient. Bathroom floor was dangerous (very slippery). Shower head would not stay put and was too low.
Biggest problem was getting the staff to service the room. 4 days in and they had not been near the room. we had to ask for new towels, which they didn't full service all. day 5 we had to ask for the sheets to be changed and towels, coffee, sugar etc. to be supplied this still had not been done on a regular basis like every other hotel i have stayed in. They got the message after we put it in writing on the managements desk, as we could not find anyone in attendance. For the rest of our stay which was 8 days they changed the towels daily. They had also taken the gas heater out of the room, as there was a connection for one and the room next door had one. I would suggest the gas and micro
wave had broken down and were never replaced. I wouldn't stay there again. They need to lift their game, big time.
Martin
Yöpyi 7 yötä elokuussa 2024