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Hoshino Resorts KAI Enshu

4.0 star property

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Photo gallery for Hoshino Resorts KAI Enshu

Western-style Room with Outdoor Bath RA4 | In-room safe, desk, free WiFi
Hot springs
Hot springs
Japanese-style Room with Lake View FB4 | Lake view
Lake view

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Parking included
  • Air conditioning
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
399-1 Kanzanji, Nishi-ku, Hamamatsu, Shizuoka, 431-1209

Room options

View all photos for Japanese-style Room with Lake View FB4

Japanese-style Room with Lake View FB4 | In-room safe, desk, free WiFi

Japanese-style Room with Lake View FB4

  • 45 sq m
  • Lake view
  • Sleeps 4
  • 3 Single Beds and 1 Single Sofa Bed

View all photos for Japanese-style Room with Lake View FA4

In-room safe, desk, free WiFi

Japanese-style Room with Lake View FA4

  • 40 sq m
  • Lake view
  • Sleeps 4
  • 3 Single Beds and 1 Single Sofa Bed

View all photos for Western-style Room with Outdoor Bath RA4

Western-style Room with Outdoor Bath RA4 | In-room safe, desk, free WiFi

Western-style Room with Outdoor Bath RA4

  • 68 sq m
  • Lake view
  • Sleeps 4
  • 3 Single Beds and 1 Single Sofa Bed

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About this property

Hoshino Resorts KAI Enshu

Ryokan with free breakfast, steps from Lake Hamana
This smoke-free ryokan features a restaurant, a garden and free breakfast. Free WiFi in public areas, free self parking and free train station pick-up are also provided. Other amenities include free train station drop-off.
Hoshino Resorts KAI Enshu offers 33 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers with a rainfall showerhead, slippers, bidets and complimentary toiletries.

This Hamamatsu ryokan provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Services include massages. Public bath/onsen services include an indoor mineral hot spring (onsen). The ryokan bathing area is open from 3:00 PM to midnight. There are hot springs on site.
During your stay at Hoshino Resorts KAI Enshu, you're just a quick walk from Lake Hamana. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include a lift
  • On-site recreation includes hot springs
  • Steps from Lake Hamana and 4 minutes on foot from Hamanako Palpal Theme Park
  • Free train station pick-up and train station drop-off shuttle service
Hoshino Resorts KAI Enshu offers its guests hot springs. There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces.

Hoshino Resorts KAI Enshu also features a garden and a lift. A train station pick-up shuttle and A train station drop-off shuttle are free. Self parking is free.

This 4-star Hamamatsu ryokan is smoke free.

Guests are served a free local cuisine breakfast daily from 7:30 AM to 9:30 AM.
Hoshino Resorts KAI Enshu has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle from 11:00 AM to 4:00 PM
  • Train station shuttle at scheduled times, on request
  • Free train station drop-off
  • Free uncovered self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 9:30 AM
  • A restaurant
  • Kaiseki meal

Things to do

  • Hot springs

Family friendly

  • Mini-fridge

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • Hot springs
  • Massage
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchairs on site

Room amenities

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 2 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9 AM - 6:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

  • One child aged 2 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hoshino Resorts KAI Enshu Inn Hamamatsu
Hoshino Resorts KAI Enshu Inn
Hoshino Resorts KAI Enshu Hamamatsu
Hoshino s KAI Enshu Hamamatsu
Hoshino Resorts KAI Enshu Ryokan
Hoshino Resorts KAI Enshu Hamamatsu
Hoshino Resorts KAI Enshu Ryokan Hamamatsu

Hoshino Resorts KAI Enshu Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 16 out of 18 reviews
Rating 8 - Good. 2 out of 18 reviews
Rating 6 - Okay. 0 out of 18 reviews
Rating 4 - Poor. 0 out of 18 reviews
Rating 2 - Terrible. 0 out of 18 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Roland, Palo Alto

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were extremely helpful, food excellent and the view was great.
Stayed 1 night in Dec 2024

10/10 Excellent

Khai Sheng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this was a wonderful and pleasant stay.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all a good experience, nice meals and rooms however the furniture were a bit dirty and needs updating. A good stay with nice onsen and lovely surroundings.
Stayed 1 night in Nov 2019

10/10 Excellent

Sindy, Hong Kong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service with friendly staff. There are some activities provided, e.g. learn something about the green tea, free try of japanese wine+tea, morning stretch exercises. Food was great too. Definitely will come again.
Stayed 1 night in Feb 2019

10/10 Excellent

Cheyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
愉快的住宿
舒適放鬆，與家人第二次到訪了
Stayed 1 night in Dec 2024

10/10 Excellent

Mei-chih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Pui Ching

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying in Kai Hotel was a very enjoyable experience!
Stayed 1 night in Nov 2024

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Chawin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Man Tai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with Onsen
Stayed 2 nights in Dec 2023

10/10 Excellent

Chi-Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
體驗無可比擬的好
員工服務及整體設施都非常好，雖然住宿費用不便宜，但是值得也花得很甘願!!
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
素晴らしいです。
とてもよかったです。ただひとつ 惜しい点は 食事のデザートに 果物が 全然なかったぐらいです。
Stayed 1 night in Dec 2019

10/10 Excellent

Wong sai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
鄰近浜名湖，景色很美，酒店服務也十分週到。
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの方々の細やかな気遣いや、ゆったりできる施設、美味しいお食事、とても気持ち良く過ごせませた。
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
家族も大満足の温泉宿です。
チェックインからチェックアウトまで、驚かされることばかりでした。 とても貴重で高いサービスを体験をすることができました。 0歳の子どもを連れての旅行でしたが、急きょ離乳食を提供していただき感謝しております。 お部屋やお風呂でもゆっくりと過ごすことができ、リフレッシュでしました。 また訪ねたいと思いました。
Stayed 1 night in May 2018