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Best Western Plus Hotel Böttcherhof

4.0 star property

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Photo gallery for Best Western Plus Hotel Böttcherhof

Lobby lounge
Bar (on property)
Exterior
Sports facility
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • 24/7 front desk
  • Gym
  • Parking available
  • Laundry

Explore the area

Map
Woehlerstrasse 2, Hamburg, HH, 22113
  • Hamburg City Hall
    ‪10 min drive‬
  • Miniatur Wunderland
    ‪10 min drive‬
  • Elbe Philharmonic Hall
    ‪11 min drive‬
  • Hamburg (HAM)
    ‪37 min drive‬

Room options

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Room amenity

Deluxe Room, 1 Double Bed

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed (Quiet Location)

Premium Room, 1 Double Bed (Quiet Location) | Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 Double Bed (Quiet Location)

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Apartment, 1 Double Bed, Refrigerator & Microwave

Standard Apartment, 1 Double Bed, Refrigerator & Microwave | Room amenity

Standard Apartment, 1 Double Bed, Refrigerator & Microwave

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Quiet Location)

Standard Room, 1 Double Bed (Quiet Location) | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Double Bed (Quiet Location)

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Room, 1 Double Bed

Business Room, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Business Room, 1 Double Bed

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Lobby

Holiday Inn Hamburg - Berliner Tor by IHG

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (404)
The price is €143
for 1 room
includes taxes & fees
4 Apr - 5 Apr
Holiday Inn Hamburg - Berliner Tor by IHG

About this property

Best Western Plus Hotel Böttcherhof

Hotel with a full-service spa, near Wasserkunst Kaltehofe
This hotel features a full-service spa, a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna and self parking. Housekeeping is available on request.
Best Western Plus Hotel Böttcherhof offers 164 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. 81-cm flat-screen televisions come with satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a sauna and a fitness centre.

Guests aged under 16 years old are not allowed in the fitness facility.

Wellness has 2 treatment rooms. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they enjoy the overall property condition at Best Western Plus Hotel Böttcherhof. During your stay, you'll be within walking distance of Horner Rennbahn. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Enjoy international cuisine while dining at Restaurant Johann's
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a sauna
  • Just a 5-minute drive from Wasserkunst Kaltehofe and 9 minutes from German Customs Museum
Best Western Plus Hotel Böttcherhof offers its guests a full-service spa, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and 20 meeting rooms are available. Event space at this hotel measures 2153 square feet (200 square metres) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Best Western Plus Hotel Böttcherhof. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Hamburg hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Restaurant Johann's – This restaurant specialises in international cuisine.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (EUR 17 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 24.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant Johann's

Things to do

  • Bicycle storage
  • Full-service spa
  • Gym
  • Sauna

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,153 square feet of conference space
  • 20 meeting rooms
  • Business centre

Outdoors

  • Terrace

Full-service spa

  • 2 treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 81-cm flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24.50 per person
  • Self-parking fee: EUR 17.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - DE160005047
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 2-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Best Western Plus Böttcherhof
Best Western Plus Böttcherhof Hamburg
Best Western Plus Hotel Böttcherhof
Best Western Plus Hotel Böttcherhof Hamburg
Best Plus Bottcherhof Hamburg
Best Western Plus Hotel Böttcherhof Hotel
Best Western Plus Hotel Böttcherhof Hamburg
Best Western Plus Hotel Böttcherhof Hotel Hamburg

Best Western Plus Hotel Böttcherhof Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 225 out of 412 reviews
Rating 8 - Good. 149 out of 412 reviews
Rating 6 - Okay. 17 out of 412 reviews
Rating 4 - Poor. 8 out of 412 reviews
Rating 2 - Terrible. 13 out of 412 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ramish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, I believe parking should have been included in reservation!
Stayed 5 nights in Aug 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

damian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

I.

Stayed 2 nights in Nov 2023

8/10 Good

Marina

Stayed 1 night in Aug 2023

10/10 Excellent

ALAN

Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Nights Stay
One night stay with my son. Great hotel, very clean, good facilities and easy parking.
Stayed 1 night in Jul 2023

10/10 Excellent

CHARLES, DISCOVERY BAY

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
The hotel is always clean and friendly staff. The breakfast,lunch and dinner buffet is excellent
Stayed 1 night in May 2023

8/10 Good

Roshanak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hamburg
Everything was perfect except for the location! Be aware if you don't have a car. I paid a lot of money for the taxi. The nearer metro station is 30 minutes on a walk The hotel is very good and comfortable
Stayed 2 nights in Apr 2023

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023

2/10 Terrible

Erica, Charleston

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
What a nightmare stay! The entire place reeks of cigarette smoke. The staff were incredibly rude, hostile even. Also, check your bill, they tried to charge me for several additional services. The hotel maids kicked me out before checkout time, because they wanted to finish early. The area is a dangerous area. I would stay anywhere else, if I were to visit again. Even a cardboard box would be nicer than this place.
Stayed 1 night in Oct 2022

10/10 Excellent

Ronald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

2/10 Terrible

Michael

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We checked in at 1 am, after our flight was delayed and driving 6 h . The night desk staff said “ we have no rooms for you since you arrived late,” I informed him that I had a reservation and room was prepaid. He laughed and said “ I was just joking!” This was unprofessional and inappropriate. He then said free breakfast is available from 6 to 10 am. When we check out , the front desk staff said breakfast is 19 euros. I informed her that I was told it was free. She said it’s not and would not waive the charges.
Stayed 2 nights in Jul 2022

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stop in Hamburg
Totally a very clean and tidy hotel with a really good breakfast. Easy access and calm, with a nice restaurant and bar.
Stayed 1 night in May 2022

10/10 Excellent

Chris

Stayed 1 night in May 2022

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favourite hotel to stay in while in Hamburg!
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new room. Very spacious. Bedding very comfortable. Hotel has a very classy restaurant. Need a car to Commute anywhere you want to go buy not too far from City center.
Stayed 1 night in Aug 2019

4/10 Poor

Eliott

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very rude hotel manager towards British guests.
very nice hotel with an excellent restaurant in a very strange area! As a regular Best Western guest I always book them for a pretty much guaranteed great stay. However this stay was entirely ruined by the deputy manager who apparently had a bee in his bonnet!! The manner that we were shouted at due to a mix up regarding check out that was nothing to do with us. The manager shouted at us demanding that we can’t leave without paying, Even though we were not totally leaving the hotel simply going for a breath of fresh air outside. The manager was totally out of order as there was no way we were going to “run away without paying” as the hotel had all of our suitcases and luggage, Even my wallet, Passport and £1000+ of work equipment. A total moron of a manager, We wouldn’t stay again with this exact hotel which is a shame as it’s very good otherwise. A formal complaint will be made to Best Western Hotel Group. I can only imagine that we were treated in this way due to being British visitors.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2019

10/10 Excellent

Ove

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very modern and has very nice and quite big spa area to relax and unwind compared to some other hotels i been before.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff. Friendly and professional
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018