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Hotel Lumen am Hauptbahnhof

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Lumen am Hauptbahnhof

Quadruple Room | Premium bedding, in-room safe, desk, blackout curtains
Front of property
Interior entrance
Daily buffet breakfast (EUR 14.90 per person)
Food court

Reviews

7.0 out of 10

Good

Popular amenities

  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Steindamm 19, Hamburg, HH, 20099
  • Moenckebergstrasse
    7 min walk
  • Hamburger Kunsthalle
    9 min walk
  • Jungfernstieg
    16 min walk
  • Hamburg (HAM)
    34 min drive

Room options

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds | Living area | Flat-screen TV

Twin Room, 2 Single Beds

  • 14 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room

Double Room | Premium bedding, in-room safe, desk, blackout curtains

Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | Premium bedding, in-room safe, desk, blackout curtains

Quadruple Room

  • 19 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Triple Room, 3 Single Beds

Triple Room, 3 Single Beds | Premium bedding, in-room safe, desk, blackout curtains

Triple Room, 3 Single Beds

  • 15 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Single Room

Single Room | Premium bedding, in-room safe, desk, blackout curtains

Single Room

  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

Hotel Lumen am Hauptbahnhof

Central hotel connected to the convention centre in Hamburg with a 24-hour front desk
Along with a meeting room, this smoke-free hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Other amenities include express check-out, free newspapers and tour/ticket assistance.
Hotel Lumen am Hauptbahnhof offers 38 accommodations with a safe and free newspapers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include a shower and hairdryers. This Hamburg hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
With your stay at Hotel Lumen am Hauptbahnhof, you're connected to the convention centre and just a quick walk from Museum of Arts and Crafts Hamburg. Features include free WiFi in public areas, plus breakfast (surcharge) and a meeting room.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a meeting room
  • Just a 3-minute drive from Hamburg City Hall and a few minutes from Miniatur Wunderland
Hotel Lumen am Hauptbahnhof offers its guests multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby. WiFi is free in public spaces. Hotel Lumen am Hauptbahnhof also features laundry facilities, room service (during limited hours), and express check-out.

This 3-star Hamburg hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Farsi, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 18 per night)
  • Onsite parking available only on request

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 14.90 per person

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • Lift

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Free daily newspapers
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14.90 per person
  • Nearby parking fee: EUR 18 per night (1640 ft away)
  • In-room safe fee: EUR 3 per stay
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Hotel Lumen am Hauptbahnhof
Hotel Lumen am Hauptbahnhof Hamburg
Lumen am Hauptbahnhof
Lumen am Hauptbahnhof Hamburg
Lumen Am Hauptbahnhof Hamburg
Hotel Lumen am Hauptbahnhof Hotel
Hotel Lumen am Hauptbahnhof Hamburg
Hotel Lumen am Hauptbahnhof Hotel Hamburg

Hotel Lumen am Hauptbahnhof Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 128 out of 1001 reviews" "
Rating 8 - Good. 395 out of 1001 reviews" "
Rating 6 - Okay. 305 out of 1001 reviews" "
Rating 4 - Poor. 110 out of 1001 reviews" "
Rating 2 - Terrible. 63 out of 1001 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Graeme

Jerk owner
Stayed 2 nights in Jul 2024

8/10 Good

Derek, Barrow-in-Furness

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quiet room despite noisy activity outside and at reception. Breakfast extra but very good.
Stayed 1 night in Jun 2024

6/10 Okay

Tyler

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Really loud around the hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good rate and very close to the main station, for a budget hotel this will suit most peoples needs
Stayed 1 night in Jul 2024

8/10 Good

Nick

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Jun 2024

6/10 Okay

Karin

Travelled with partner
Clean, efficient check in, quiet. Neighbourhood is questionable.
Stayed 1 night in Jun 2024

4/10 Poor

Ervis

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
It was noisy and not good sleeping
Stayed 3 nights in Jun 2024

2/10 Terrible

Alan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the worst hotel I've ever stayed at in Germany and I've stayed at a lot. Area is bad, entrance to hotel is intimidating and stairs inside are steep with lift only stopping between floors so stairs are mandatory
Stayed 3 nights in May 2024

4/10 Poor

Jens Erik

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The surroundings are poor but ideally if you are looking for prostitutes of any colour or nationality. Not for a family. Well, you want my to eview my re-view?? Yes the breakfast was good, but the whole area is the pits and does not give a good image of Hamburg
Stayed 1 night in May 2024

6/10 Okay

Pablo

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Thh hotel is in a great location of train station, and the St Georg quarter is great for eating and very diverse. But I feel that it being in the midst of the Turkish quarter of the city, some people may feel they are no longer in Germany. Despite it being quite safe, I heard a female police officerr telling two women to not walk around alone at night. that is something I would probably not recommend in any majjor city in the world, specially in the areas wwith a lot of businesses, closed at night, and daylight busy streets being eempty at night.
Stayed 1 night in May 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

4/10 Poor

Angel

Stayed 1 night in Apr 2024

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience
Stayed 5 nights in Feb 2024

4/10 Poor

Sylvana

The picture of the hotel does not show reality of the area.one can hardly find the name.it is in a very comercial area with many people around. It does not look very safe in the evening. Inside the hotel is ok though no elevator in the first area. Double stairs before the reception. Staff are ok fir questions. Both speak some English and try to help. The rooms are very basic, no coffee machine or microwave. Room is clean daily if you wish. No Netflix Or Utube only one English Chanel for news all day Close to the U trains train stations and FlixBus . The city if you explore many beautiful places to see. People in general don’t offer help though some people speaks English.
Stayed 3 nights in Oct 2023

4/10 Poor

Mario

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023

8/10 Good

Kim Lye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and clean rooms. Within minutes from the train station. Weird or homeless people hanging around the street, especially during the night.
Stayed 2 nights in Jul 2023

10/10 Excellent

Jamal

Stayed 3 nights in Jun 2023

10/10 Excellent

Christopher

Stayed 2 nights in Jun 2023

10/10 Excellent

Madeleine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Altogether lovely
Stayed 1 night in May 2023

10/10 Excellent

Steven

Stayed 4 nights in Apr 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Room was fine. Nice and clean. I do not understand the elevators being at the half floor.
Stayed 1 night in Apr 2023

10/10 Excellent

Abdul wahid

Stayed 1 night in Feb 2023

6/10 Okay

Arvind

Business traveller
Liked: Cleanliness, staff & service
Decent, though over-priced for what is available, hotel right in the heart of Hamburg. Very close to the main railway station. But the area around the hotel is very noisy and gets potentially unsafe at night

6/10 Okay

Anders

Stayed 3 nights in Nov 2022

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2022