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Hotel Mercedes Hamburg

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Photo gallery for Hotel Mercedes Hamburg

Restaurant
Double Room | Hypo-allergenic bedding, individually furnished, desk, laptop workspace
Bathroom sink
Interior
Lobby

Reviews

5.6 out of 10

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Steindamm 51, Hamburg, HH, 20099
  • Miniatur Wunderland
    ‪4 min drive‬
  • Elbe Philharmonic Hall
    ‪4 min drive‬
  • Hamburg Cruise Center
    ‪5 min drive‬
  • Hamburg (HAM)
    ‪37 min drive‬

Room options

View all photos for Quadruple Room

Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Quadruple Room

  • 20 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Triple Room

Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Triple Room

  • 13 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room

Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Double Room

  • 10 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Single Room

  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

Double Room, Shared Bathroom | Desk, free WiFi

Hamburg Room

  • Free WiFi
  • Housekeeping
3.4 out of 5, (63)
The price is €164
for 1 room
includes taxes & fees
4 Apr - 5 Apr
Hamburg Room

About this property

Hotel Mercedes Hamburg

Bayside hotel in Hamburg with a 24-hour front desk
Along with concierge services, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Other amenities include multilingual staff assistance.
Hotel Mercedes Hamburg offers 23 accommodations with a hairdryer and free toiletries. This individually furnished accommodation includes desks. Televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

During your stay at Hotel Mercedes Hamburg, you're just a quick walk from Museum of Arts and Crafts Hamburg. You'll find features such as free WiFi in public areas and concierge services.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 3-minute drive from Hamburg City Hall and a few minutes from Miniatur Wunderland
Hotel Mercedes Hamburg offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi.

This Hamburg hotel is smoke free.

Languages

Arabic, English, Farsi, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 20 per night)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On the bay

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 20 per night (656 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Mercedes Hamburg
Mercedes Hamburg
Mercedes Hotel Hamburg
Hotel Mercedes Hamburg Hotel
Hotel Mercedes Hamburg Hamburg
Hotel Mercedes Hamburg Hotel Hamburg

Hotel Mercedes Hamburg Reviews

Reviews

5.6
Rating 10 - Excellent. 52 out of 1001 reviews
Rating 8 - Good. 198 out of 1001 reviews
Rating 6 - Okay. 360 out of 1001 reviews
Rating 4 - Poor. 232 out of 1001 reviews
Rating 2 - Terrible. 159 out of 1001 reviews

5.6/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

5.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Antti

Stayed 1 night in Nov 2024

8/10 Good

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room itself was clean, and so was the bed and bathroom. The carpet in the outside hall and steps smelled stale and at times like urine. The staff was nice and friendly. We arrived later than we had planned, but were welcome by the staff. The hotel is not as close to main attractions, but has lots of restaurants and stores around, and it’s within walking distance of the train station.
Stayed 2 nights in Jun 2024

6/10 Okay

Michel

Stayed 1 night in Dec 2022

2/10 Terrible

Malik

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was not cooperative
Stayed 2 nights in Oct 2022

2/10 Terrible

Malik

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no reception facility on this hotel, it was written to go to reception on second building (which was another hotel). When we booked this hotel, it was mentioned that "parking available for the price of €4.50 per day but when we arrived in the hotel they were demanding €15 per night. We had to pay €30 per night for 2 cars.
Stayed 1 night in Oct 2022

4/10 Poor

Alexandra

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Bed bugs
Room was fine but the beds were infested with bed bugs and we have many bites.
Stayed 1 night in Jul 2022

8/10 Good

Steinar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2022

2/10 Terrible

Line

Stayed 3 nights in Jun 2022

8/10 Good

Verified traveller

Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good at all
Stayed 1 night in Feb 2020

10/10 Excellent

Meshari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

6/10 Okay

Imad

Stayed 2 nights in Nov 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Property was old, in bad condition. Receptionist was rude upon check in. Breakfast staff were rude.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very basic, but ok if you wanted a room just too sleep in and use the bathroom.
Stayed 2 nights in Sep 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

2/10 Terrible

Roys

Disliked: Staff & service, property conditions & facilities, room comfort
Never again
Make sure to clean up the room, bed sheet & Toilet. Do not kick out if someone still having breakfast, the time limit for breakfast is 10 AM, NEVER tell your guest at 9.35 AM to quick finish their breakfast. There is no common place that we can sitting in open space. Apparently, my room view was prostitution area, I didn't know this until in the next morning, no wonder there were a lot of noise at night.
Stayed 1 night in Aug 2019

4/10 Poor

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

6/10 Okay

TSZ YIN

Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Unclean
terrible room, very poor quality, dirty and limited breakfast options. Overpriced for a budget hotel.
Stayed 3 nights in Jun 2019

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location.
Stayed 2 nights in May 2019

10/10 Excellent

Deepak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel reasonably priced
Friendly hotel staff.
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2019

2/10 Terrible

Ang Lee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid
Absolutely terrible service, kicks up a fuss over the smallest issues (like asking for hot water, which they said we could, but then told us “This is Deutschland, nothing’s free” and refusing to give it to us). Asked for his name so that I could complain, he threatened to call the police. When I agreed, he called some random bodyguard instead who told us to get out of the hotel. Place was filthy, even the plates at breakfast were caked with the dried remains of someone else’s meal. Lady at breakfast yelled at us not 2 steps into the area to sit exactly where she dictated. When we chose to sit at another table, she pulled my mother’s chair away and took it to another table. Absolutely appalling. Found someone’s sock in my room. Sock remained for two nights and was still there at checkout. Lift only goes from the second to the fifth floor, so if you get a room on the sixth floor you’re going to have to carry your luggage up two flights of stairs. The area is crawling with dodgy people, with lots of yelling and smashing bottles at night. Avoid this hellhole like the plague. Pay a bit more for a better hotel. Anywhere but here. At the very least, you’d expect not to be abused at a hotel you paid more than a hundred euros for, or not see a decade’s worth of dust clogging up the heaters.
Stayed 2 nights in Apr 2019