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Hotel Hamburg

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Photo gallery for Hotel Hamburg

Reception hall
Family Room | Premium bedding, in-room safe, desk, blackout curtains
Family Room | Premium bedding, in-room safe, desk, blackout curtains
Free daily buffet breakfast
Exterior

Reviews

6.8 out of 10

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
Steindamm 29, Hamburg, HH, 20099
  • Miniatur Wunderland
    ‪5 min drive‬
  • Elbe Philharmonic Hall
    ‪5 min drive‬
  • Hamburg Cruise Center
    ‪5 min drive‬
  • Hamburg (HAM)
    ‪35 min drive‬

Room options

View all photos for Economy Single Room

Economy Single Room | Premium bedding, in-room safe, desk, blackout curtains

Economy Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Quadruple Room

Premium bedding, in-room safe, desk, blackout curtains

Comfort Quadruple Room

  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Basic Double Room, 1 Double Bed, Shared Bathroom

Basic Double Room, 1 Double Bed, Shared Bathroom | Premium bedding, in-room safe, desk, blackout curtains

Basic Double Room, 1 Double Bed, Shared Bathroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Premium bedding, in-room safe, desk, blackout curtains

Triple Room

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Double Sofa Bed

View all photos for Comfort Double Room

Premium bedding, in-room safe, desk, blackout curtains

Comfort Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room | Premium bedding, in-room safe, desk, blackout curtains

Family Room

  • 22 sq m
  • Sleeps 5
  • 1 Double Bed, 1 Double Sofa Bed and 1 Single Bed

View all photos for Standard Double Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Double Room

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room, 1 Single Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Single Room, 1 Single Bed

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

Exterior

Hotel Kronprinz Hamburg

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Laundry
3.8 out of 5, Good, (1001)
The price is €114
for 1 room
includes taxes & fees
12 May - 13 May
Hotel Kronprinz Hamburg

About this property

Hotel Hamburg

Pet-friendly hotel connected to the convention centre in Hamburg with free breakfast
Along with a 24-hour front desk, this smoke-free hotel has a TV in a common area and a front desk safe. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include multilingual staff assistance.
Hotel Hamburg offers 49 accommodations with a safe and free newspapers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Hamburg. During your stay, you'll be connected to the convention centre and just a quick walk from Moenckebergstrasse. Features include free breakfast and free WiFi in public areas.
  • Free buffet breakfast served daily
  • Free WiFi
  • Amenities include a front desk safe, multilingual staff and a lift
  • Just a 4-minute drive from Hamburg City Hall and a few minutes from Miniatur Wunderland
  • Dogs welcome for a fee
Free breakfast is served daily. WiFi is free in public spaces. The business-friendly Hotel Hamburg also features multilingual staff, a front desk safe, and a television in common area.

This Hamburg hotel is smoke free.

Guests are served a free buffet breakfast daily.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free buffet breakfast available daily

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • Lift (80 centimetre wide door)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 15
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 15.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 7.20 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 15 (subject to availability)
  • Late check-out fee: EUR 15.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hamburg Novum Hotel
Novum Hamburg Stadtzentrum
Novum Hotel
Novum Hotel Hamburg
Novum Hotel Hamburg Stadtzentrum
Novum Hotel Stadtzentrum
Novum Stadtzentrum
Hotel Hamburg Hotel
Hotel Hamburg Hamburg
Hotel Hamburg Hotel Hamburg
Novum Hotel Hamburg Stadtzentrum

Hotel Hamburg Reviews

Reviews

6.8
Rating 10 - Excellent. 105 out of 1006 reviews
Rating 8 - Good. 420 out of 1006 reviews
Rating 6 - Okay. 317 out of 1006 reviews
Rating 4 - Poor. 98 out of 1006 reviews
Rating 2 - Terrible. 66 out of 1006 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mike

Stayed 3 nights in Dec 2024

6/10 Okay

Waleska

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
We stayed for one night only but def the images shared for the hotel do not match real life. It looks like a completely different place. Its an older version of what you're seeing. We stayed there because of the closeness to the central station but would not be inclined to repeat our visit

10/10 Excellent

George

Stayed 4 nights in Mar 2025

6/10 Okay

Karen

Business traveller

Ok

Stayed 1 night in Mar 2025

10/10 Excellent

Den

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel at a reasonable price. Staff was great, breakfast was good. Very close to the train station.
Stayed 2 nights in Feb 2025

2/10 Terrible

Eva

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely hostile check in. Property aware of our late check in yet room rented out. Pictures advertised when originally opened. 1 toilet with shower to 9 rooms of double & triple occupancy. To enter property in the evening you have to go through drunks & prostituts & than wait to be let in (buzzer at the door). Breakfast was good and sheet with towels clean
Stayed 5 nights in Dec 2024

6/10 Okay

Neil

Stayed 2 nights in Sep 2024

6/10 Okay

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service
Hotel room was big and just what we needed travelling with children. Breakfast choices were very limited and the area outside felt quite unsafe with small children. Excellent proximity to Hauptbahnhof
Stayed 2 nights in Dec 2024

10/10 Excellent

Amalia

Stayed 2 nights in Dec 2024

6/10 Okay

Robert, Berlin

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Rooms were outdated. Breakfast was good
Stayed 1 night in Dec 2024

6/10 Okay

Luis

Travelled with partner
Good breakfast. Room was dimly lit and no action taken when advices of blown lightbulb.
Stayed 4 nights in Nov 2024

2/10 Terrible

Warly

Disliked: Cleanliness
Stayed 3 nights in Sep 2024

8/10 Good

JONATHAN

Liked: Cleanliness, property conditions & facilities, room comfort
Slightly strange with the ground floor of the building a sex shop. But once inside the hotel is good for its price and served a very good breakfast buffet
Stayed 1 night in Oct 2024

6/10 Okay

Nicholas

Stayed 2 nights in Sep 2024

6/10 Okay

Michail

Liked: Cleanliness, staff & service

A good hotel for a short stay

Hamburg is a good hotel for a short stay, in a very good location. It is only 3 minutes walk from train and bus central stations and 10 minutes walk from shopping area. The room and all the areas of the hotel were clean and the staff friendly. The breakfast was very good. .
Stayed 2 nights in Aug 2024

6/10 Okay

Elizabeth

Travelled with family
Liked: Staff & service
This property serves a purpose, the breakfast is good and the staff friendly and it is a short walk from the train station. Please note our room was not as per the pictures shared on Expedia and was a lot more dated.
Stayed 2 nights in Aug 2024

6/10 Okay

Gary

Liked: Staff & service
Location of property is by Central Station, so it's close to train station. However, probably doesn't seem "safe" because there are a lot of people just lingering outside late into the night. Police is around so it's safe enough. The facility is clean enough. The bed is comfortable. The biggest downside for me is, the picture had me believe this place was like any other hotel, but instead, you do not have your own bathroom. Toilet and shower is communal; you have to share with the whole floor. Also had a cricket on my towel. Morning staff is nice.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

I would use this convenient hotel again

Good, clean, quiet hotel, ideal for the central station. The breakfast was very good for the price. The carpets in the hotel are old, but the hotel was otherwise fine. It is in a very rough area with all kinds of less-than-legal activity going on in the streets surrounding it. Heads up if you are travelling alone.
Stayed 1 night in Aug 2024

8/10 Good

Joanne

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely and clean,staff were very welcoming.Rooms are basic but clean.Noise from outside,we had to open windows as it was hot.Breakfast was very nice, continental, fresh bread,meat, cheese, eggs,fruit, yoghurt, cereals,coffee and tea. The only thing I would say negative was outside the hotel.The noise,homeless people,drug addicts,ladies of the night.It was a very busy area day and night. 10min walk up the road it was totally different.Dont let it put you off.Hotel was brilliant could do with a bigger lift ha ha
Stayed 3 nights in Jul 2024

8/10 Good

Andrea

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Hotel is basic but clean and staff are friendly and helpful.Breakfast was good the small restaurant does get busy and is only open for breakfast. Nothing to do with the hotel at all but the area around the accommodation is rough. Lots of prosititutes and beggars which was not a major concern but the open drug users and number of alcoholics is unbelievable. It is not somewhere i would take children, there were things going on that as an adult i should not have been privvy too. 300m down the road in any direction and the culture changes for the better. Being honest i would not stay here again purely based on the area and activities outside the hotel, which is a shame because i have no faults with the hotel itself.
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort

Good hotel while the circumstance is not good

It is true that the circumstance around this hotel is not good as many users commented. But as I lived in Hamburg before, I fully know the circumstance and am never concerned with this. I think this hotel is good because of free breakfast and no cancelling fee. But the breakfast is not bad but not good. I got tired of it at the third morning. And it was very hot in the room in July because of no air conditioner.
Stayed 3 nights in Jul 2024

6/10 Okay

Stephen, BRUGES

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Only good point is easily walkable from Bahnhof Sud. Steindamm is busy, noisy, atmospheric but at night changes almost Zombie like into a nether world of drug addicts, beggars and prostitutes. Not for a female solo traveller. Rooms are unchanged from the 1970s, old room keys, dirty carpets but pleasant staff and a limited price inclusive buffet breakfast. Poor VFM in my opinion in a major city with many competitive cost effective hotels.
Stayed 2 nights in Jul 2024

8/10 Good

philip

Liked: Amenities
Overall a good place to stay near the station.
Stayed 2 nights in Jun 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Alexandra

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Hotel very good. Area outside of the hotel not very nice
Stayed 1 night in Jun 2024