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Staybridge Suites Hamilton Downtown by IHG

3.0 star property

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Photo gallery for Staybridge Suites Hamilton Downtown by IHG

Exterior
Exterior
Fridge, microwave, stovetop, coffee/tea maker
Point of interest
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Parking available
  • 24/7 front desk

Explore the area

Map
20 Caroline St S, Hamilton, ON, L8P0B1
  • Art Gallery of Hamilton
    ‪5 min walk‬
  • FirstOntario Centre
    ‪5 min walk‬
  • Hamilton City Hall
    ‪6 min walk‬
  • Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom, Kitchen (Dining)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Mobility Accessible, Kitchen (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom, Mobility Accessible, Kitchen (Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom, Kitchen (Dining)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen (Dining, Balcony)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom, Kitchen (Dining, Balcony)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchen

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 1 King Bed with Sofa bed, Kitchen

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Mobility Accessible, Kitchen (Transfer Shower)

Studio Suite, Mobility Accessible, Kitchen (Transfer Shower) | Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, Mobility Accessible, Kitchen (Transfer Shower)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, Kitchen

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, Kitchen

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Mobility Accessible, Kitchen (Transfer Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom, Mobility Accessible, Kitchen (Transfer Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Kitchen (Dining)

Suite, 2 Bedrooms, Kitchen (Dining) | Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 2 Bedrooms, Kitchen (Dining)

  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom, Kitchen (Dining)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Homewood Suites by Hilton Hamilton, Ontario, Canada

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.4 out of 5, Excellent, (1003)
The price is €127
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Homewood Suites by Hilton Hamilton, Ontario, Canada

About this property

Staybridge Suites Hamilton Downtown by IHG

Hotel with free breakfast, a quick walk to FirstOntario Centre
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a snack bar/deli. Free weekend breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour business centre, self parking and conference space are on-site. Limited housekeeping is available.
Staybridge Suites Hamilton Downtown by IHG offers 129 air-conditioned accommodations with DVD players and coffee/tea makers. Televisions come with cable channels. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Hamilton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on weekdays only.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they enjoy the free breakfast at Staybridge Suites Hamilton Downtown by IHG. During your stay, you're just a quick walk from Art Gallery of Hamilton. Enjoy features like free WiFi in public areas, plus an indoor pool and a 24-hour gym.
  • Free on-the-go breakfast served at weekends
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 5 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 5-minute walk from Art Gallery of Hamilton and 5 minutes on foot from FirstOntario Centre
  • Pets welcome for a fee
Staybridge Suites Hamilton Downtown by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served on weekends. WiFi is free in public spaces.

A 24-hour business centre and 5 meeting rooms are available. Event space at this hotel measures 5000 square feet (465 square metres) and includes conference space. Barbecue grills, tour/ticket assistance, and laundry facilities are also featured at Staybridge Suites Hamilton Downtown by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Hamilton hotel is smoke free.

Guests are served a free on-the-go breakfast on weekends from 7:30 AM to 10:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 15 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available on weekends 7:30 AM to 10:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekdays only)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • 5,000 square feet of conference space

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: CAD 10 per pet, per night
  • Weight limit: 49 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CAD 15.00 per night
  • Pet fee: CAD 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Hamilton Downtown
Staybridge Suites Hotel Hamilton Downtown
Staybridge Suites Hamilton - Downtown Ontario
Staybridge Suites Hamilton Downtown Hotel
Staybridge Suites Hamilton

Staybridge Suites Hamilton Downtown by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 557 out of 1002 reviews
Rating 8 - Good. 291 out of 1002 reviews
Rating 6 - Okay. 83 out of 1002 reviews
Rating 4 - Poor. 39 out of 1002 reviews
Rating 2 - Terrible. 32 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Todd

Stayed 2 nights in Nov 2024

10/10 Excellent

Kan

Stayed 1 night in Nov 2024

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

M

Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Beautiful hotel. Good parking, gre as t breakfast.
Stayed 1 night in Nov 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Breakfast was good. Area was just okay
Stayed 2 nights in Nov 2024

6/10 Okay

Darlene

Stayed 2 nights in Oct 2024

8/10 Good

almeida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Emy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great especially Diana whos customer service was excellent.
Stayed 1 night in Oct 2024

10/10 Excellent

Amy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly! The room was clean and felt like home
Stayed 2 nights in Oct 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

LARRY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, comphy beds,
Stayed 2 nights in Oct 2024

8/10 Good

THU TRAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay with Complimentary Dinners
The overall stay was pleasant. The complimentary light dinners from Monday to Wednesday were a highlight, and the hotel's provision of toiletries such as shampoo, conditioner, shower gel, hand soap, and lotion was a great convenience for guests. We also requested a kettle and received it promptly. While our room faced the main street, so it was sometimes noisy at night. We had one complaint about the room service. Despite putting up the "Maid Service Please" sign all day, we received no service. Even after speaking with the receptionist, the issue remained unresolved. We are curious as to why this occurred. As a suggestion for the room facilities, the bathroom could benefit from a ventilation fan.
Stayed 5 nights in Oct 2024

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have no complaints. Everyone was great, welcoming and helpful. They were also very personable, which was nice :-) The hotel was clean. My room was comfortable. Recommend.
Stayed 4 nights in Oct 2024

8/10 Good

Darryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you.
Stayed 4 nights in Oct 2024

10/10 Excellent

Mykola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Kim

Stayed 2 nights in Sep 2024

4/10 Poor

Pui Man

Travelled with family
Disliked: Property conditions & facilities, room comfort
The room smells….very dark…..and kinda dusty….not recommended….didn’t feel safe for the surrounding area around the hotel….
Stayed 1 night in Oct 2024

8/10 Good

Justin

Stayed 2 nights in Sep 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

D’Andre

Stayed 1 night in Sep 2024

8/10 Good

Itai

Travelled with family
Liked: Cleanliness, staff & service, amenities
This is a good basic accomodation. We had a party of 5 and the place came with a kitchenette. The included breakfast was good, not great (but not terrible!). The hotel staff was young, but very eager to help and friendly. As far as the location, you're in downtown Hamilton, with all that entails, the good and the bad. Some "unhoused" screaming at night out my window. It was fine. I would stay there again, if I was travelling with a large group.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with our stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Zulqifar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't even know where to begin, we were travelling from London UK to Canada for the first time and we booked this suite and honestly the staff at this establishment are the most caring, loving and polite people I have ever come across, I have travelled extensively prior and never received such amazing customer service. Most importantly whenever we had a query the staff were always so helpful and it was never a no, but always a let's see what we can do. I am gutted that I did not get to remember everyone's names from reception, to housekeeping and to breakfast staff, but honestly you all are the most amazing people. Your care is above and beyond. Some names I can remember are Janice, Sabina, the beautiful green eyed lady at reception which is the best way I can remember her. The housekeeping lady who was so polite and we even had such nice conversations about Canada as this was our first visit. But also the beautiful breakfast staff who always greeted us with lovely smiles every morning. This was our first trip to Canada and we chose to stay in Hamilton as it was the mid point for Toronto and Niagara, the transportation links were easy, we used The GO buses and trains and the bus station is just opposite the hotel and it also drops you right back outside the hotel. (Short walk, very easy). I would most definitely recommend if your thinking to stay in Hamilton book this place. The suite had everything you needed, everything was so clean and to perfection. Thank you all
Stayed 2 nights in Sep 2024

4/10 Poor

claudia

Travelled with group
Liked: Amenities, property conditions & facilities
There was a club beside the hotel with really loud music until 2am
Stayed 1 night in Sep 2024