2/10 Hirveä
Lori
30.10.2024
Huonoa: Siisteys ja henkilökunta ja palvelu
STAY AWAY!!!!!!
Let me say, we LOVE this chain, just NOT this location. We've never left a bad review, & we stay with them a LOT!
Breakfast, what breakfast? I inquired and was told they had toast, mini muffins, & coffee. I asked if they had a waffle maker & she said no, but we do have oatmeal. She said the hours were 6-9:30. Well, we went at 6:10 to see what they had & the doors were LOCKED! You couldn't even get coffee! There was no one around, but a bell to ring. I'm sorry, at 6:10 I shouldn't have to ring to be let in! Nothing was ready! I was getting ready to head out the door and some guy came up, it looked like I woke him up. He didn't say a word to me, and I left.
We go into the room last night & there was such a musty smell & I thought it would dissipate with the air on, but it only got worse. I didn't even want to breath the air!
I head over to the bed to put my phone on the night stand and was horrified by what I saw on the sheets. I have no clue what it was, but there were more of the same spots under the covers. Needless to say, I slept in my clothes!
When we got there, the only vehicle in the parking lot was the workers, and when we left this morning, only the night workers truck was there. Guess that should have been a clue last night to STAY AWAY!
We booked through Hotel.com, so I called them to cancel & was told they need to call the hotel to get approval, and they came back and told me we couldn't because the manager wasn't available to offer a refund waiver. 😭
Lori
Yöpyi 1 yön lokakuussa 2024