4/10 Huono
Gloria R.
26.12.2024
Huonoa: Siisteys
Don’t fall for the bait and switch!
I had to write and express my disappointment that I did not get the accommodations that I paid for. I chose that unit because it more fit the needs of my family. The photos allowed me to see how we could be comfortable during our Christmas stay. The open kitchen to the living room would allow us to cook and play the games at the same time like we planned. Although there was just 1 bath, because it was large with 2 sinks, 2 ladies could use the mirror at once. It was the modern aesthetic that I desired. Unlike the unit we got with having to go thru someone’s room every time we had to use the bathroom from the main bedroom, the daybed being broken upon arrival, which, even after my husband tried to fix it as best he could, fell on the floor eventually, so my granddaughter ended up sleeping on the mattress on the floor. The unit was always freezing cold in the main bedroom, while the rest of the unit was warm. Kitchen ( like I said before) was not ideal for entertaining and closed off. Overall, I feel like we were slighted in not getting what I paid for. I saw one place and got something entirely different. I have family here and I visit often and probably would have rented your place again, but after everything that has transpired, I would not. I feel like my family had to suffer because you called me right before check into say the previous people didn’t check out on time any we would have stay some where else.Totally unacceptable!
Gloria R.
Yöpyi 3 yötä joulukuussa 2024