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Hotel Indigo Hangzhou Uptown by IHG

3.5 star property

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Photo gallery for Hotel Indigo Hangzhou Uptown by IHG

Property amenity
Property amenity
Meeting facility
Meeting facility
Premium Room | Down duvets, minibar, in-room safe, individually decorated

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Pool
  • Housekeeping
  • Air conditioning
  • Gym

Explore the area

Map
NO. 8 NORTH SHUI CHENG ROAD, SHANG CHENG DISTRICT, Hangzhou, 310008
  • West Lake
    ‪4 min drive‬
  • Hangzhou Tower Shopping Mall
    ‪9 min drive‬
  • Lingyin Temple
    ‪10 min drive‬
  • Hangzhou (HGH-Xiaoshan Intl.)
    ‪33 min drive‬

Room options

View all photos for Premium Room, 2 Single Beds, Club lounge access

Down duvets, minibar, in-room safe, individually decorated

Premium Room, 2 Single Beds, Club lounge access

  • 38 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for 2 Twin Song Ya Premium Room

2 Twin Song Ya Premium Room | Down duvets, minibar, in-room safe, individually decorated

2 Twin Song Ya Premium Room

  • 38 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for 1 King Suite

1 King Suite | Down duvets, minibar, in-room safe, individually decorated

1 King Suite

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | Down duvets, minibar, in-room safe, individually decorated

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, Club lounge access

Premium Room, 1 King Bed, Club lounge access | Down duvets, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed, Club lounge access

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Song Ya Premium Room

1 King Song Ya Premium Room | Down duvets, minibar, in-room safe, individually decorated

1 King Song Ya Premium Room

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Down duvets, minibar, in-room safe, individually decorated

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room

Down duvets, minibar, in-room safe, individually decorated

Premium Room

  • 38 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible

Combined shower/bathtub, hair dryer, bathrobes, slippers

Standard Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Down duvets, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Down duvets, minibar, in-room safe, individually decorated

Suite, 1 Bedroom

  • 78 sq m
  • Sleeps 3
  • 1 Single Bed

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About this property

Hotel Indigo Hangzhou Uptown by IHG

Hotel with free parking, near Southern Song Dynasty Guan Kiln Museum
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe and a business centre.
Hotel Indigo Hangzhou Uptown by IHG offers 136 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature down duvets. 55-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
During your stay at Hotel Indigo Hangzhou Uptown by IHG, you'll be close to Southern Song Dynasty Guan Kiln Museum. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 1-minute drive from Southern Song Dynasty Guan Kiln Museum and a few minutes from West Lake
Hotel Indigo Hangzhou Uptown by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 3 meeting rooms are available. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel Indigo Hangzhou Uptown by IHG. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Hangzhou hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
ING – This restaurant serves breakfast, brunch, lunch and dinner.
ING Bar – On-site bar. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 168 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • ING
  • ING Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Monday, Tuesday and Wednesday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Indigo Hangzhou Uptown by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 168 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Hotel Indigo Hangzhou Uptown by IHG Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 6 out of 7 reviews
Rating 8 - Good. 1 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hongxi

Liked: Cleanliness, staff & service, property conditions & facilities
its nice place to stay staff were super friendly！
Stayed 1 night in Nov 2024

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and courteous staff. Close to the river walk. Very good value for the money.
Stayed 2 nights in Mar 2024

8/10 Good

Chiu Ting Christina

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務一流。環境清靜企理。
Stayed 1 night in Dec 2023

10/10 Excellent

CHIAHUI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
無可挑剃
服務超級無敵好， 房間舒適，浴室非常乾淨 無可挑剃
Stayed 1 night in Sep 2023

10/10 Excellent

CHIAHUI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
top service
非常的好。 房間舒適，服務態度非常好。 讓我想要 以後差旅儘量以這間酒店為主
Stayed 1 night in Sep 2023