2/10 Hirveä
Danielle S., Christchurch
15.1.2025
Huonoa: Siisteys
Disappointing
Unfortunately my worst experience with a holiday home. We ended up staying elsewhere and left 10 minutes after arriving. First of all property was nothing like the photos. It was very small and outdated, pics made it look so much bigger. There was also a security camera facing the back bbq/decking area which felt like a huge invasion of privacy. I booked this trip for my recently widowed sister and family who flew down from Auckland. Unfortunately as someone who was a first time user of bookabach we were unaware that we were meant to bring our own bed linen (which is difficult when flying from outside of Christchurch. When i called the owner to ask if i could hire some linen (very basic request) i was absolutely shocked by the way in which she spoke. I was told on the phone she would rather just ‘cancel the booking’ after spending so much time/travel etc flying from Auckland. We were told it was ‘disgusting’ not to bring linen. I requested the hot tub which was locked when i arrived and when i asked about this was told that if im not going to be responsible enough to fill the tub up to just not bother using it. Overall just a really condescending unpleasant woman to deal with. I have never been spoken to in such an inappropriate manner from someone in the hospitality sector. Honestly do yourself a favour and dont book this house. Its cheap for a reason!
Danielle S.
Yöpyi 2 yötä tammikuussa 2025