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Aurora Premium - A Lifestyle Hotel

4.0 star property

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Photo gallery for Aurora Premium - A Lifestyle Hotel

Lobby sitting area
Restaurant
Room
Room
Living area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Spa
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
61 Hang Be, Hoan Kiem, Hanoi, Ha Noi, 10000
  • Thang Long Water Puppet Theatre
    ‪2 min walk‬
  • Hoan Kiem Lake
    ‪3 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪10 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪38 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Aurora Suite With Panoramic View

Aurora Suite With Panoramic View | Premium bedding, memory-foam beds, minibar, in-room safe

Aurora Suite With Panoramic View

  • 42 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite With Lake View

Suite With Lake View | Premium bedding, memory-foam beds, minibar, in-room safe

Suite With Lake View

  • 27 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Room with City View

Executive Room with City View | Premium bedding, memory-foam beds, minibar, in-room safe

Executive Room with City View

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room With Internal Window

Deluxe Room With Internal Window | Premium bedding, memory-foam beds, minibar, in-room safe

Deluxe Room With Internal Window

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite Balcony With City View

Suite Balcony With City View | Premium bedding, memory-foam beds, minibar, in-room safe

Suite Balcony With City View

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room With Internal Window

Superior Room With Internal Window | Premium bedding, memory-foam beds, minibar, in-room safe

Superior Room With Internal Window

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About this property

Aurora Premium - A Lifestyle Hotel

Central Hanoi hotel connected to a shopping centre, steps from Thang Long Water Puppet Theatre
This hotel features a full-service spa, a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a rooftop terrace and spa services.
Aurora Premium - A Lifestyle Hotel offers 45 air-conditioned accommodations with fireplaces and minibars. Rooms open to balconies. Memory foam beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Deli Spa has couples treatment room(s). Services include deep-tissue massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Aurora Premium - A Lifestyle Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Hoan Kiem Lake. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Breakfast served daily for a fee
  • Treat yourself to Swedish massages, body scrubs or facials at Deli Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the location and the helpful staff
  • Steps from Thang Long Water Puppet Theatre and 3 minutes on foot from Hoan Kiem Lake
  • Airport shuttle service available for a fee
Aurora Premium - A Lifestyle Hotel offers its guests a full-service spa. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A rooftop terrace, spa services, and tour/ticket assistance are also featured at Aurora Premium - A Lifestyle Hotel. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

For a fee, guests can enjoy a local cuisine breakfast daily from 6:30 AM to 10:00 AM.
Aurora Premium - A Lifestyle Hotel has a restaurant on site.
Late-night fare is available from room service (during limited hours).

Languages

Chinese (Mandarin), English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 10:00 AM for a fee: VND 200,000 for adults and VND 100,000 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Sauna
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessibility

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Fireplace
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 15

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 550000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately VND 200000 for adults and from VND 100000 for children
  • Airport shuttle fee: VND 350000 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: VND 350000 (one-way), (up to 5 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 550000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aurora Premium Hotel Spa
Delicacy Central Hotel Spa
Aurora A Lifestyle Hotel Hanoi
Aurora Premium - A Lifestyle Hotel Hotel
Aurora Premium - A Lifestyle Hotel Hanoi
Aurora Premium - A Lifestyle Hotel Hotel Hanoi

Aurora Premium - A Lifestyle Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 103 out of 138 reviews
Rating 8 - Good. 25 out of 138 reviews
Rating 6 - Okay. 5 out of 138 reviews
Rating 4 - Poor. 4 out of 138 reviews
Rating 2 - Terrible. 1 out of 138 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all around service. Great pricing for it. Absolutely recommend
Stayed 5 nights in Dec 2024

10/10 Excellent

Blair

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service at the Aurora was unmatched. I have never experienced such high quality service. They were kind, responsive and helpful. Mr. Long and Moon assisted with the booked of our Ha Long Bay tour, and transportation. They ensured we had a safe ride and checked up on us to ensure everything was going well. The room itself was great. Big, clean and had everything you need. The breakfast also started nice and early at 630 so you could still have breakfast and get to your activities early.
Stayed 3 nights in Nov 2024

10/10 Excellent

Nickolas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay at this hotel. The staff were amazing especially Zoe, the location is great and the beds were so comfortable. We will definitely stay again upon our return
Stayed 4 nights in Sep 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aurora hotel Hanoi has been our home away from home. The location of this hotel is perfect for us because we love the old quarter area. Every morning having a perfect view to the lake while enjoying our breakfast is great to start the day. The openness of the sky bar on the top floor is perfect for a drink with mates.
Stayed 5 nights in Jul 2024

4/10 Poor

chee siong

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
noisy!!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Yohannes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

michael

Stayed 1 night in Jul 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best hotel I stayed at I'm Vietnam. Rooms are very modern, very clean and staff was excellent. I love the views in the morning during breakfast sadly I didn't like the breakfast and no many vegetarian options but other than that it's perfect. I would highly recommend this hotel over other ones are the same price range
Stayed 1 night in Jul 2024

10/10 Excellent

Michelle Hanh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and close to beer street. Will book again

10/10 Excellent

Timon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were fantastic here. Extremely professional, kind, and helpful. They really made our trip to Hanoi memorable and it was definitely a highlight for us!
Stayed 7 nights in Mar 2024

6/10 Okay

Elizabeth

Liked: Staff & service
Good sky bar
Friendly helpful staff Good value for money Liked the sky bar
Stayed 2 nights in Mar 2024

6/10 Okay

Jean

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Skybar was pretty expensive even after using their one for one coupon.
Stayed 1 night in Apr 2024

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in Old Quarter
Excellent hotel with good facilities. Reasonable situation beside the Lake and extremely friendly and helpful staff. Great Skybar
Stayed 3 nights in Mar 2024

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Hoang

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a good time here. Excellent location and very friendly staff
Stayed 4 nights in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in town
Very clean hotel and the staff is very nice.
Stayed 3 nights in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would highly recommend
Staff was very nice and took really good care of me.
Stayed 1 night in Feb 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Mar 2024

8/10 Good

Elmer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near all the action of the old quarter! Excellent location and staff were friendly
Stayed 3 nights in Mar 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located. The hotel was clean and the staff is very friendly. The hotel is currently undergoing renovations and it may be get a little noisy at times. The renovations will be completed in March 2024, if you’re staying after this time frame then it shouldn’t be an issue.
Stayed 2 nights in Feb 2024

10/10 Excellent

Michael, Plumpton

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

4/10 Poor

Christine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location and within walking distance to everything. Great staff
Stayed 3 nights in Jan 2024