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Fortuna Hanoi Hotel

4.5 star property

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Reception
Deluxe King | Minibar, in-room safe, desk, soundproofing
Exterior
Outdoor pool, pool loungers
Couples treatment room(s), sauna, hot tub, steam room, body treatments

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Spa
  • Breakfast available
  • Room service

Explore the area

Map
6B Lang Ha Street, Ba Dinh District, Hanoi
  • US Embassy
    ‪1 min walk‬
  • Lotte Center Hanoi
    ‪2 min drive‬
  • Hoan Kiem Lake
    ‪6 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪36 min drive‬

Room options

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, soundproofing

Executive Suite

  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 1 Bedroom

Minibar, in-room safe, desk, soundproofing

Family Room, 1 Bedroom

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Deluxe King

Deluxe King | Minibar, in-room safe, desk, soundproofing

Deluxe King

  • 25 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, soundproofing

Deluxe Twin Room

  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive Deluxe King

Executive Deluxe King | Minibar, in-room safe, desk, soundproofing

Executive Deluxe King

  • 25 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room - Full Club

Premier Room - Full Club | Minibar, in-room safe, desk, soundproofing

Premier Room - Full Club

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Double Room Single Use

  • Sleeps 2
  • 1 Queen Bed OR 1 Single Bed

Similar properties

Exterior

Hanoi Hotel

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, (433)
The price is €66
for 1 room
includes taxes & fees
2 Apr - 3 Apr
Hanoi Hotel

About this property

Fortuna Hanoi Hotel

Luxury hotel with 3 restaurants and full-service spa
3 restaurants, a full-service spa and an outdoor pool are available at this hotel. WiFi in public areas is free. Additionally, a nightclub, 2 bars/lounges and a fitness centre are on-site.
Fortuna Hanoi Hotel offers 350 air-conditioned accommodations with minibars and laptop-compatible safes. 42-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa de Palace has couples treatment room(s). Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us that they enjoy the overall property condition at Fortuna Hanoi Hotel. During your stay, you're just a quick walk from US Embassy. Enjoy features like free WiFi in public areas, plus 3 restaurants and 2 bars.
  • Free WiFi
  • Enjoy Japanese cuisine at Emperor, one of the property's 3 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to manicures and pedicures, body scrubs or body treatments at Spa de Palace
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute drive from Ho Chi Minh Mausoleum and 6 minutes from Hoan Kiem Lake
  • Airport shuttle service available for a fee
Fortuna Hanoi Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and 6 meeting rooms. Event space at this hotel measures 15608 square feet (1450 square metres) and includes a conference centre. A nightclub, a fitness centre, and spa services are also featured at the luxury Fortuna Hanoi Hotel. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Hanoi hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
Emperor – This restaurant specialises in Japanese cuisine and serves lunch and dinner.
May Man – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Tiffin – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, Japanese, Korean, Malay, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: VND 350,000 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Emperor
  • May Man
  • Tiffin

Things to do

  • Arcade/game room
  • Fitness classes
  • Full-service spa
  • Gym
  • Karaoke
  • Nightclub
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (15,608 square foot of space)

Outdoors

  • Pool loungers

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Doorbell and phone notification
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Fortuna Hanoi Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 500000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 350000 per person
  • Airport shuttle fee: VND 1500000 per vehicle (one-way, maximum occupancy 1)
  • Rollaway bed fee: VND 500000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Fortuna Hanoi Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Fortuna Hanoi
Fortuna Hanoi Hotel Hotel
Fortuna Hotel Hanoi
Hanoi Fortuna
Hanoi Fortuna Hotel
Hanoi Hotel Fortuna
Hotel Fortuna Hanoi
Fortuna Hanoi Hotel
Fortuna Hanoi Hotel Hanoi
Fortuna Hanoi Hotel Hotel Hanoi

Fortuna Hanoi Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 163 out of 583 reviews
Rating 8 - Good. 246 out of 583 reviews
Rating 6 - Okay. 118 out of 583 reviews
Rating 4 - Poor. 30 out of 583 reviews
Rating 2 - Terrible. 26 out of 583 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

James

Stayed 3 nights in Oct 2024

10/10 Excellent

hank paotao

Stayed 2 nights in Oct 2024

10/10 Excellent

Chao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

AUSTIN

Liked: Cleanliness, staff & service
Overall is a good hotel to stay
Stayed 2 nights in Oct 2024

6/10 Okay

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities
The check in is fast. This is the 2nd stay since 2006. The surrounding is getting more restaurants compare to last time. There is a western restaurant just beside the hotel. However I find that the food at Tiffin is better. Room is average, cleanliness can be improved. Air conditioner work well. The shower is strong enough for a good bath. Didn’t take the breakfast as there are a lot of Chinese crowd. Travel to old quarter is easy, just call a grab. Will definitely come back to stay.
Stayed 4 nights in Sep 2024

10/10 Excellent

li chi

Stayed 1 night in May 2024

10/10 Excellent

AW LAI

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay always my first choice.
Stayed 2 nights in Apr 2024

10/10 Excellent

Chee Keong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location good for me. Breakfast spread can be better
Stayed 3 nights in Jun 2024

8/10 Good

Lewis

Business traveller
Disliked: Property conditions & facilities
Air con not clean, wifi not available
Stayed 2 nights in May 2024

10/10 Excellent

ELECTRIC ENER

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great to stay to me
Clean, good food, not fat from Hoan Kiem by grab
Stayed 1 night in May 2024

8/10 Good

Liang, Greenville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wall is too thin, you can hear people from the next door.
Stayed 1 night in Mar 2024

8/10 Good

seiitsu

Stayed 3 nights in Jan 2024

8/10 Good

Derek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

4/10 Poor

YUE

Business traveller
Disliked: Staff & service
1. No bottled water. Instead, the hotel provides you with a jar of water with a lid that is not sealed. So you don't know how old the water is and what kind of water it is. I have never stayed in any hotel that does it. When are asked for a bottled water, they asked you to purchase the bottled water with a price tag. 2. Window view was messy roofs of many lower buildings and they wouldn't change it for you. 3. They refused to let you cancel your stay or give you refund. I booked for 4 nights and had to stick with it. 4. Inconsiderate and low efficient front desk. I arrived at the hotel about 3a.m ish and really wanted a bed asap but the front desk could not find my booking first and then said I could not check in until 3 pm that day. I told him I had no problem paying for that morning but just wanted the process to be faster. It took him about 10 minutes to finally get a room key for me and then I had to wait for another 10 mins to get my luggage delivered. 5. Staff don't speak English well and it was hard to communicate with them. It was very frustrated to have to talk to a few staff on the same problem, because they don't speak good English. 6. When I got a pear from the breakfast, I was told I could only eat it in the cafeteria and it was not allowed to take it away. The hotel charges like $100 per night, but is too frugal to provide free 2 bottled water a day or a pear! I will never stay at Fortuna Hanoi Hotel again. Very negative experience.
Stayed 3 nights in Nov 2023

8/10 Good

Daniel

Liked: Amenities, property conditions & facilities
Wonderful staff
Stayed 2 nights in Nov 2023

8/10 Good

AW LAI

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good stay & clean room.
Stayed 1 night in Oct 2023

8/10 Good

wee yin

Business traveller
Stayed 3 nights in Aug 2023

10/10 Excellent

Manish

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good
Stayed 3 nights in Jul 2023

10/10 Excellent

CK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

CK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk attentive to request.
Stayed 4 nights in May 2023

8/10 Good

wee yin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

RICHARD

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonably priced and recommended hotel
The hotel originally had issue retrieving my booking but they remain patience and assisted me in my check-in. Special thanks to Mr Gener Pangan, the hotel's OM, whom have taken the extra mile in assisting me and also listening to my requests. Not my first time staying at this hotel, and things have pretty much been unchanged since pre-COVID - clean and comfortable hotel.
Stayed 3 nights in Mar 2023

8/10 Good

Sundeep

Liked: Cleanliness, amenities, property conditions & facilities
Hotel didn't offer an option for airport drop off.
Stayed 3 nights in Mar 2023

8/10 Good

CHEE KUN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

10/10 Excellent

wee yin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Morning (7:00 -9:00a.m.) street traffic control. Difficulty pick up a taxi from the hotel. If hotel can provide most traffic taxi, it can solve the problem.
Stayed 3 nights in Jul 2022