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Grandiose Hotel & Spa

4.0 star property
VIP Access

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Photo gallery for Grandiose Hotel & Spa

Suite | 1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
Check-in/check-out kiosk
Suite | 1 bedroom, premium bedding, minibar, in-room safe
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Breakfast available
  • Spa
  • Room service
  • Gym

Explore the area

Map
9-11 Lieu Giai, Ba Dinh, Hanoi
  • Lotte Center Hanoi
    ‪5 min walk‬
  • West Lake
    ‪14 min walk‬
  • US Embassy
    ‪2 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪31 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premium Room

Premium Room | 1 bedroom, premium bedding, minibar, in-room safe

Premium Room

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Executive Room | 1 bedroom, premium bedding, minibar, in-room safe

Executive Room

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Twin Room

  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Room

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Apartment

Apartment | 1 bedroom, premium bedding, minibar, in-room safe

Apartment

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | 1 bedroom, premium bedding, minibar, in-room safe

Suite

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Grandiose Hotel & Spa

Hotel with 2 restaurants, steps from Embassy of Japan
2 restaurants, a full-service spa and a health club are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Grandiose Hotel & Spa offers 68 accommodations with Hot tubs and minibars. Beds feature premium bedding. Premium digital televisions are provided. Bathrooms include a separate bath and shower with a deep soaking bath, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include a health club, Access to hot tub and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily. There are hot springs/mineral springs on site.
Our customers tell us that they enjoy the overall property condition at Grandiose Hotel & Spa. During your stay, you're just a quick walk from Embassy of Japan. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Treat yourself to massages, body treatments or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Embassy of Japan and 5 minutes on foot from Lotte Center Hanoi
  • Airport shuttle service available for a fee
Grandiose Hotel & Spa offers its guests a full-service spa, a health club, and Access to hot tub. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. A sauna, spa services, and a terrace are also featured at the business-friendly Grandiose Hotel & Spa. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4-star Hanoi hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
On-site venue – This restaurant specialises in Vietnamese cuisine and serves breakfast, lunch and dinner. Happy hour is offered.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, German, Japanese, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 500,000 for adults and VND 300,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 450000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 500000 for adults and from VND 300000 for children
  • Airport shuttle fee: VND 571250 per vehicle (one way)
  • Rollaway bed fee: VND 450000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
Grandiose Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 5 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Grandiose Hotel Hanoi
Grandiose Hotel
Grandiose Hanoi
Grandiose Hotel & Spa Hotel
Grandiose Hotel & Spa Hanoi
Grandiose Hotel & Spa Hotel Hanoi

Grandiose Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 144 out of 248 reviews
Rating 8 - Good. 82 out of 248 reviews
Rating 6 - Okay. 16 out of 248 reviews
Rating 4 - Poor. 0 out of 248 reviews
Rating 2 - Terrible. 6 out of 248 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff & room. And wonderful breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

josue

Stayed 1 night in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Peter

Liked: Staff & service, property conditions & facilities
hotel staff are extremely pleasant. The hotel offers pickup & drop off for a very affordable price. The free breakfast comes in so helpful when you’ve got a busy day. Plus the food is good. Would recommend it to anyone.
Stayed 9 nights in Jul 2024

10/10 Excellent

YAT LUN

Stayed 1 night in Jun 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Ty, Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. Massage service was excellent.
Stayed 5 nights in Mar 2024

8/10 Good

Javier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Rhys

Liked: Cleanliness, staff & service

6/10 Okay

Jisun

Business traveller
Disliked: Staff & service
There is a creep receptionist who constantly ask for your attention. Literally constantly asking for attention and felt like he been following me as well. Breakfast is good but not much option for room service. Massage was meh, a person who giving me massage constantly went out and was on the phone as well
Stayed 5 nights in Oct 2023

10/10 Excellent

Nathan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming, great place to stay.
Stayed 2 nights in Oct 2023

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stay away
the hotel is ok for this rate but the stuff and the hotel's manager behave in an unpleasant and disrespectful manner. I'll never come back to this hotel. stay away!!!
Stayed 1 night in Aug 2023

8/10 Good

Derrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022

10/10 Excellent

Edson, Ocean Isle Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodations near everything! Rooms were nice and spacious. The only remark I have is the funky set up for bath tub and showers! You have to climb on a stepping stool to get in!

2/10 Terrible

Euiyoung

Business traveller
Disliked: Staff & service
Do not book here on an important day
Customer beware. This hotel double books their rooms to guarantee their sales and tries to provide other rooms to customer saying it’s an upgrade. I booked a suite room at this hotel 2 weeks ago online. When I arrived at the hotel today, I was offered an upgrade - apparently to a bigger room - but I refused it after taking a look at the new room because it was uglier and did not have a private balcony as I wanted. So I came back down to the lobby to ask for the room I initially booked for, but guess what the room wasn’t available from the beginning because someone else has taken it already. The hotel repeatedly asked me if I could stay in the room they’re offering just for tonight following me outside and stuff but I was so annoyed I couldn’t bear to listen to it. Now it’s almost 7pm I’m looking for a new hotel for myself for tonight. This has totally ruined the first day of my business trip as well as my meetings scheduled for tonight. Probably the worst hotel experience in my 40 years of life.
Stayed 5 nights in Oct 2022

10/10 Excellent

Tran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is very present to staying in Grandiose with great service and friendliness of staff. Breakfast was served different main dishes in daily
Stayed 1 night in Oct 2022

6/10 Okay

Eng Ann Ando, Singapore

Liked: Cleanliness
Disliked: Amenities
Stayed 2 nights in Jul 2022

10/10 Excellent

nic

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 9 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staffs are very nice and helpful
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room (suite). Well maintained facilities and the staff are professional and helpful. Quite near to eateries and shops.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good, but not great. I would stay there ag.
It was not luxurious, but it was very nice. It was clean, had all the needed conveniences, and the service was excellent. My only complaint is that there was not a comfortable armchair or other place to sit in the room. The desk had s padded stool for sitting (no back) and the other chair was similar to a conference room chair or doctor waiting room chair. Padded thinly and wooden arms. So, no place to sit comfortably and read or watch tv.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and nice room design ...........
Stayed 1 night in Aug 2019