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Hanoi Bella Rosa Hotel & Travel

3.0 star property

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Photo gallery for Hanoi Bella Rosa Hotel & Travel

Junior Suite, Balcony | City view
Executive lounge
Front of property – evening/night
City view from property
Family Suite, Lake View | Room amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
21 Cau Go Street, Hoan Kiem District, Hanoi, 10000
  • Thang Long Water Puppet Theatre
    ‪1 min walk‬
  • Hoan Kiem Lake
    ‪3 min walk‬
  • Hanoi Old Town Night Market
    ‪5 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪38 min drive‬

Room options

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | Minibar, in-room safe, desk, blackout curtains

Junior Suite, Balcony

  • City view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, City View

Junior Suite, City View | Minibar, in-room safe, desk, blackout curtains

Junior Suite, City View

  • City view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Lake View

Family Suite, Lake View | Lake view

Family Suite, Lake View

  • Lake view
  • 35 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Double Room, 1 Double Bed, City View

Deluxe Double Room, 1 Double Bed, City View | Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room, 1 Double Bed, City View

  • City view
  • 2 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Triple Room, 1 Bedroom, Non Smoking

Triple Room, 1 Bedroom, Non Smoking | Minibar, in-room safe, desk, blackout curtains

Triple Room, 1 Bedroom, Non Smoking

  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed

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About this property

Hanoi Bella Rosa Hotel & Travel

Hotel with a 24-hour front desk, steps from Thang Long Water Puppet Theatre
Along with a restaurant, this smoke-free hotel has a snack bar/deli and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Hanoi Bella Rosa Hotel & Travel offers 25 air-conditioned accommodations with minibars and a safe. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hanoi Bella Rosa Hotel & Travel, you're just a quick walk from Hoan Kiem Lake. You'll find features such as free WiFi in public areas, plus a restaurant and a snack bar/deli.
  • Free WiFi
  • Enjoy international cuisine while dining at Bella Rosa Restaurant
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Steps from Thang Long Water Puppet Theatre and 3 minutes on foot from Hoan Kiem Lake
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. Public spaces have free WiFi and wired Internet. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and concierge services are also featured at Hanoi Bella Rosa Hotel & Travel.

This 3-star Hanoi hotel is smoke free.

Bella Rosa Restaurant – This restaurant specialises in international cuisine and only serves breakfast.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bella Rosa Restaurant

Things to do

  • Bicycle rentals

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (90 centimetre wide door)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Bella Rosa Hotel & Travel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 430000 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Hanoi Bella Rosa Hotel & Travel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Bella Rosa Hotel Hanoi
Hanoi Bella Rosa Hotel
Bella Rosa Hotel
Hanoi Bella Rosa
Hotel Hanoi Bella Rosa Hotel & Spa Hanoi
Hanoi Hanoi Bella Rosa Hotel & Spa Hotel
Hotel Hanoi Bella Rosa Hotel & Spa
Hanoi Bella Rosa Hotel & Spa Hanoi
Bella Rosa
Hanoi Bella Rosa & Travel
Hanoi Bella Rosa Hotel Spa
Hanoi Bella Rosa Hotel Travel
Hanoi Bella Rosa Hotel & Travel Hotel
Hanoi Bella Rosa Hotel & Travel Hanoi
Hanoi Bella Rosa Hotel & Travel Hotel Hanoi

Hanoi Bella Rosa Hotel & Travel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 57 out of 80 reviews
Rating 8 - Good. 10 out of 80 reviews
Rating 6 - Okay. 10 out of 80 reviews
Rating 4 - Poor. 2 out of 80 reviews
Rating 2 - Terrible. 1 out of 80 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Emilio

Travelled with partner
Liked: Staff & service
Good customer service
Stayed 5 nights in Jul 2024

6/10 Okay

martin

Travelled with partner
Noisy,
Stayed 1 night in Apr 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for money, breakfast really good, but the staff are truly excellent. Thank you for making my stay a pleasure.
Stayed 2 nights in Mar 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place in Old Quarter
This was a last minute booking for one night. The hotel is comfortable and clean. Staff are very friendly.
Stayed 1 night in Dec 2023

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the heart of the old quarter
An excellent hotel and great value for money. Room was clean and spacious. Staff were friendly and welcoming and went above and beyond to make my stay enjoyable. `There was quite a lot of street noise but this is to be expected given the location in the old quarter.
Stayed 1 night in Aug 2023

6/10 Okay

CINDY

Travelled with family
Disliked: Staff & service
DISAPPOINTED ☹️
I booked suite room with lake view for my family but when i came to check in they gave me triple room. I asked why they gave me the room was not as what I booked? After they made a call to their manager, then they changed the triple room to suites room with road view, they said suites room with lake view no more… i have no choice to accept it as we all tired after long flight.
Stayed 1 night in Mar 2023

10/10 Excellent

Ching T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean, excellent service
Excellent location in the historical district near shops and restaurants. Excellent service, the hotel manager Tommy is fantastic, super attentive and helpful.
Stayed 2 nights in Nov 2022

10/10 Excellent

Francisco

Stayed 2 nights in Nov 2022

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this as a friendly, clean and well located stay in the old quarter. I could see the lake and the street from y room and the staff were super helpful. The rooms are small but what do you expect in the old quarter! Nice bathroom and a lift to get upstairs as these are long narrow buildings.
Stayed 4 nights in Oct 2022

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute and clean rooms, but a little too loud
Nice hotel, really nice staff, but very loud at night
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and location of the hotel was awesome, and the staff were so helpful and polite, definitely will stay again
Stayed 7 nights in Sep 2019

10/10 Excellent

Kevin, Hong Kong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful and resolve the guest enquiries. Breakfast is good and have Pho to let the guests taste every morning before start activities. One thing need to be improved is shower facilities, the curtain not long enough to guard the water comes out after shower.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Right across the beach. Very clean
Stayed 1 night in May 2019

6/10 Okay

Jeff

Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s a lots of variety for breakfast, staffs are extremely helpful and friendly. We will come back next time.
Stayed 2 nights in Apr 2019

10/10 Excellent

john

Liked: Cleanliness, staff & service, room comfort
Good facilities and pod service
Stayed 1 night in Feb 2019

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The reception staff were exceptionally helpful and accommodating.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great welcome and always ready to support and serve guests.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was excellent, with the staff offering great food recommendations and even packing us sandwiches when they knew that we were taking a trip to Sapa! The room was clean and spacious, and the location was great too. Overall felt like we were staying in a 5 star hotel!
Stayed 5 nights in Dec 2018

10/10 Excellent

Torben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel med god beliggenhed.
Fint hotel med rigtig god service. Alt var i fint stand og personale var meget sød og imødekommende. Beliggeheden er perfekt. Der var kun en ting. Vi havde misforstået at "Lakeside" kunne være med udsigt til en baggård.og ellers ikke havde noget med sø at gøre. Men ingen problem vi blev opgraderet til et værelse med udsigt til søen efter et døgn.
Stayed 4 nights in Sep 2018

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good welcome service
We were greeted as we slighted from taxi and received help with the luggage. As our room was not ready, we were ushered to a resting area and served drinks and fruits. Receptionist took time to explain to us on how to get around and recommend some restaurants for our meals. We were able to check in quickly and even earlier than the standard check in time. We decided to continue staying with them and we were able to leave our luggage in the hotel as we made our 2D1N trip to Halong Bay.
Stayed 1 night in May 2018

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and considerate receptionist
Upon arrival, we were treated like VIPs, being ushered to a sofa resting area and being served fruit juice and a plate of fruits. We were being introduced to the areas around us and recommended 10 places to get good food. We were also being briefed about the dos and donts on the street and how not to get cheated. It is good to know that they make us feel at home and try to protect us. They are also very nice to try their best to accommodate all our requests, for example bath tub and baby cot.
Stayed 2 nights in May 2018