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Holiday Suites Hotel & Spa

3.0 star property

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Photo gallery for Holiday Suites Hotel & Spa

Junior Double Room | Balcony view
Deep-soaking bathtub, rainfall showerhead, designer toiletries
Reception
Restaurant
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
5 Nguyen Sieu, Hoan Kiem, Hanoi, 10000
  • Quan Chuong Gate
    ‪1 min walk‬
  • Hanoi Old Town Night Market
    ‪6 min walk‬
  • Hoan Kiem Lake
    ‪9 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪38 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Minibar, free WiFi, bed sheets

Deluxe Double or Twin Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 Queen Bed and 1 Single Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Minibar, free WiFi, bed sheets

Family Quadruple Room

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

View all photos for Honeymoon Double Room

Honeymoon Double Room | Minibar, free WiFi, bed sheets

Honeymoon Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Double Room

Junior Double Room | Minibar, free WiFi, bed sheets

Junior Double Room

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, free WiFi, bed sheets

Superior Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

Family Triple Room | Minibar, free WiFi, bed sheets

Family Triple Room

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, free WiFi, bed sheets

Standard Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Holiday Suites Hotel & Spa

Art Deco hotel connected to the convention centre in Hanoi with a 24-hour front desk
This hotel features a restaurant, a snack bar/deli and a coffee shop/cafe. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service and concierge services are on-site. Housekeeping is available on request.
Holiday Suites Hotel & Spa offers 17 air-conditioned accommodations with minibars and complimentary slippers. 32-inch LCD televisions come with cable channels.

Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with designer toiletries, bidets and complimentary toiletries. This Hanoi hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on request.

With your stay at Holiday Suites Hotel & Spa, you're connected to the convention centre and just a quick walk from Hoan Kiem Lake. Enjoy features like free WiFi in public areas, plus a restaurant and a coffee shop/cafe.
  • Free WiFi and wired Internet
  • Dining options include a coffee shop and a restaurant
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. WiFi and wired Internet are free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at Holiday Suites Hotel & Spa. The hotel can provide concierge services and limo/town car service.

Smoking is allowed in designated areas at this 3-star Hanoi hotel.

Thuan's Cuisine – On-site restaurant.
24-hour room service is available.

Languages

English, French, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Thuan's Cuisine

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Suites Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 340500.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 650000 per vehicle (return, maximum occupancy 3)
  • Rollaway bed fee: VND 340500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Holiday Suites Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Holiday Diamond
Holiday Diamond Hanoi
Holiday Diamond Hotel
Holiday Diamond Hotel Hanoi
Hanoi Holiday Diamond
Holiday Suites Hotel Spa
Holiday Suites & Spa Hanoi
Hanoi Holiday Diamond Hotel
Holiday Suites Hotel & Spa Hotel
Holiday Suites Hotel & Spa Hanoi
Holiday Suites Hotel & Spa Hotel Hanoi

Holiday Suites Hotel & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 3 out of 7 reviews
Rating 8 - Good. 2 out of 7 reviews
Rating 6 - Okay. 1 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 1 out of 7 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

7.0/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Breakfast is nice.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Big room with great AV and amazing host
The staff were soooo nice and took care of us. He was genuinely nice and not nice just for tips. Stayed there twice.
Stayed 1 night in Jun 2024

8/10 Good

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Signe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very good! We ended up staying at this hotel 3 times on our travel. We tried 3 different rooms. All very good.
Stayed 2 nights in Jan 2024

10/10 Excellent

Signe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very good experience. The staff were so nice and helpful. Good beds and very close to everything in Hanoi
Stayed 2 nights in Jan 2024

6/10 Okay

Marzieh Boroujeni

Helt normalt tre stjerner hotell. Midt i sentrum med mye folk og trafikk. Spennende å oppleve dette også. Koselig personale og hjelpsomme. Til og med de bestilte taxi til meg gjennom internett for å være billig for meg. Det likte jeg veldig. Rommet jeg fikk var ganske stor og selvom var vindu mot gata med mye lyd og lukte steike mat fra gata, men jeg klarte å holder ut 8 dager. Prisen var grei. Selv om kom til en annen hotell med en 100 kroner dyrere men veldig flott hotell. Vil du være i sentrum, billig hotell er dette rent og passer fint. Takk til de hyggelige personale.
Stayed 3 nights in Nov 2023

2/10 Terrible

Kaisei

Stayed 3 nights in Feb 2023