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Hanoi Pearl Hotel

4.0 star property
VIP Access

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Photo gallery for Hanoi Pearl Hotel

Lobby
Front of property
Hot stone massages, deep-tissue massages, Swedish massages
View from room
Premier Suite | Minibar, in-room safe, individually decorated, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Housekeeping

Explore the area

Map
No 6, Bao Khanh Lane, Hoan Kiem Dist, Hanoi, 10000
  • Hoan Kiem Lake
    ‪2 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Thang Long Water Puppet Theatre
    ‪6 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Premier Suite

Premier Suite | Minibar, in-room safe, individually decorated, desk

Premier Suite

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Window Room, No View

Deluxe Window Room, No View | Minibar, in-room safe, individually decorated, desk

Deluxe Window Room, No View

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Executive Room, City View

Executive Room, City View | Minibar, in-room safe, individually decorated, desk

Executive Room, City View

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Romance Classic Room (formerly known as Superior room)

Romance Classic Room (formerly known as Superior room) | Minibar, in-room safe, individually decorated, desk

Romance Classic Room (formerly known as Superior room)

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Triple Room, City View

Deluxe Triple Room, City View | Minibar, in-room safe, individually decorated, desk

Deluxe Triple Room, City View

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Room, City View

Deluxe Room, City View | Minibar, in-room safe, individually decorated, desk

Deluxe Room, City View

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Suite, Terrace, City View

Suite, Terrace, City View | Minibar, in-room safe, individually decorated, desk

Suite, Terrace, City View

  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Connecting Room

Minibar, in-room safe, individually decorated, desk

Family Connecting Room

  • 60 sq m
  • City view
  • Sleeps 6
  • 2 Single Beds and 1 King Bed

Similar properties

Lobby sitting area

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The price is €176
for 1 room
includes taxes & fees
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About this property

Hanoi Pearl Hotel

Lakefront Hanoi hotel connected to a shopping centre, steps from Hoan Kiem Lake
This smoke-free hotel features a full-service spa, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site.
Hanoi Pearl Hotel offers 70 air-conditioned accommodations with minibars and a safe. Each accommodation is individually decorated. 32-inch LCD televisions come with satellite channels. Bathrooms include a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages and Swedish massages.
Our customers tell us that they can't get enough of the helpful staff at Hanoi Pearl Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Hoan Kiem Lake. Free WiFi in public areas, a full-service spa and a restaurant are available.
  • Free WiFi
  • Enjoy international cuisine while dining at Candles Restaurant
  • Indulge with hot stone massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the area's walkability and the helpful staff
  • Steps from Hoan Kiem Lake and Hang Gai Street
Hanoi Pearl Hotel offers its guests a full-service spa and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Hanoi Pearl Hotel.

This 4-star Hanoi hotel is smoke free.

Candles Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Lounge and Cafe Terrace – This bar only serves light fare.
Room service (during limited hours) is available.

Languages

English, French, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Candles Restaurant
  • Lounge and Cafe Terrace
  • Roof Top Bar

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • On a lake
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The hotel's entrance is not accessible by car every Friday from 7 PM through Sunday due to traffic restrictions. Guests planning to arrive on weekends should contact this property in advance for arrival instructions.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Pearl Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 920000.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: VND 920000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hanoi Pearl
Hanoi Pearl Hotel
Hotel Hanoi Pearl
Hotel Pearl Hanoi
Pearl Hanoi
Pearl Hanoi Hotel
Pearl Hotel Hanoi
Hanoi Pearl Hotel Hotel
Hanoi Pearl Hotel Hanoi
Hanoi Pearl Hotel Hotel Hanoi

Hanoi Pearl Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 619 out of 1001 reviews
Rating 8 - Good. 309 out of 1001 reviews
Rating 6 - Okay. 57 out of 1001 reviews
Rating 4 - Poor. 8 out of 1001 reviews
Rating 2 - Terrible. 8 out of 1001 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Ning Xi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Comfortable and clean. Property is a bit old and could probably use some renovation but overall a great place to stay, would recommend.
Stayed 6 nights in Nov 2024

10/10 Excellent

Adriana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, amazing experience with the staff, great breakfast, definitely we will come back
Stayed 1 night in Nov 2024

10/10 Excellent

Dhaval, Portland

Travelled with partner
Liked: Amenities, property conditions & facilities
Great hospitality and very convenient stay
Stayed 1 night in Nov 2024

10/10 Excellent

LAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Nena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with good location, amazing food and service
Stayed 2 nights in Nov 2024

8/10 Good

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a good location in the city.
Stayed 4 nights in Nov 2024

10/10 Excellent

Rajina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

An

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Itoshi

Stayed 3 nights in Oct 2024

10/10 Excellent

Xuan

Stayed 3 nights in Oct 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great. Location was very good.
Stayed 4 nights in Oct 2024

6/10 Okay

van, Bethel Island

Travelled with group
These things are not comfortable: shower needed to climb over high wall into the deep and slippery bath tub, breakfast is reg.
Stayed 3 nights in Oct 2024

8/10 Good

Tessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Location is near all attractions. Breakfast is delicious. Staff are friendly and helpful. Bed and pillows are soft and comfortable. Great that they provide 2 pillows for each of us. Surprise and disappointed that we need to pay 100K VND for loosing 1 room card. Hotel Day tour booking is more expensive than the tour agency shops which are located at every street.
Stayed 3 nights in Oct 2024

10/10 Excellent

William, Miami

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The entire staff was very Friendly and helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

Joseph, Ottawa

Travelled with group
Liked: Amenities, property conditions & facilities
Really nice boutique hotel in Old Quarter. Great location and included breakfast is good
Stayed 11 nights in Sep 2024

10/10 Excellent

Jonathan, San Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. In the heart of oldtown
Stayed 1 night in Sep 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Sep 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Was only there a short time and are planning to return for our last day in Vietnam
Stayed 1 night in Sep 2024

2/10 Terrible

fabian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BAD SERVICE!!!
Stayed 1 night in Jul 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to lake and shopping. Very clean hotel. Wonderful dining experience in restaurant. Attentive staff.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Wendi

Stayed 1 night in Jul 2024

10/10 Excellent

Wendi

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great place to stay in a great location. Lots of choices of restaurants nearby and very handy to the lake and old town
Stayed 1 night in Jul 2024

10/10 Excellent

Rune Erlend

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Third Stay - Comsistently Good
Technically our third stay. The staff were all wonderful and the room, as always, was comfortable and clean (we booked the same type of room, but each stay was on a different floor). It is a perfect walkable place if you want to be near the Old Quarter and near the lake. Breakfast really filling and great.
Stayed 3 nights in Jul 2024