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Romantique Hotel De Hanoi

3.0 star property

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Photo gallery for Romantique Hotel De Hanoi

Lobby sitting area
Reception
Deluxe Twin Room | Minibar, in-room safe, desk, soundproofing
Executive Double Room | View from room
Breakfast, lunch, dinner served; Vietnamese cuisine

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
35-37 Bat Su Street, Hoan Kiem District, Hanoi, 10000
  • Hanoi Old Town Night Market
    ‪6 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪10 min walk‬
  • Hoan Kiem Lake
    ‪11 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪23 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, soundproofing

Deluxe Double Room

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, soundproofing

Deluxe Twin Room

  • 26 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | Minibar, in-room safe, desk, soundproofing

Deluxe Triple Room

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, soundproofing

Family Room

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Executive Double Room

Executive Double Room | Minibar, in-room safe, desk, soundproofing

Executive Double Room

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Romantique Hotel De Hanoi

Hotel with a 24-hour front desk, a short walk to Hanoi Old Town Night Market
A restaurant, a bar/lounge and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, 24-hour room service and concierge services are on-site.
Romantique Hotel De Hanoi offers 34 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. 32-inch LCD televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

During your stay at Romantique Hotel De Hanoi, you're just a quick walk from Hanoi Old Town Night Market. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi and wired Internet
  • Enjoy Vietnamese cuisine while dining at Nhà hàng Romantique
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 10-minute walk of Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi
  • Airport, train station pick-up and train station drop-off shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. An airport shuttle (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. The business-friendly Romantique Hotel De Hanoi also features tour/ticket assistance, concierge services, and laundry facilities. Parking is available for a fee.

This 3-star Hanoi hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
Nhà hàng Romantique – This restaurant specialises in Vietnamese cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Valet parking on site (USD 5 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 10 for adults and USD 6 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Nhà hàng Romantique

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Lift (120 centimetre wide door)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Hob
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heated floor
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 10 for adults and from USD 6 for children
  • Airport shuttle fee: USD 20 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: USD 5 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Romantique Hotel De Hanoi offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

36 Hotel
Icon 36
Icon 36 Hanoi
Icon 36 Hotel
Icon 36 Hotel Hanoi
Icon 36 Hotel Residence
Icon 36 Hotel Residence
Romantique De Hanoi Hanoi
Romantique Hotel De Hanoi Hotel
Romantique Hotel De Hanoi Hanoi
Romantique Hotel De Hanoi Hotel Hanoi

Romantique Hotel De Hanoi Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 19 out of 66 reviews
Rating 8 - Good. 29 out of 66 reviews
Rating 6 - Okay. 12 out of 66 reviews
Rating 4 - Poor. 2 out of 66 reviews
Rating 2 - Terrible. 4 out of 66 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

M S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay again.
Recently renovated, clean,relatively comfortable. Conveniently located in the old city near the lake. Lots of coffee shops and restaurants are located nearby. The breakfast was of reasonable quality and variety, but by day 5 it was getting too familiar. All staff were friendly and helpful. I would stay again and recommend for others looking for a moderately priced accommodation in old city.
Stayed 5 nights in Feb 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Amazing facilities,wonderful people. Unbelievable value The only downside is that it’s a little out of town,but the taxis are so cheap & arrive in 5 minutes max And,having just stayed in a crap hotel that had two glorious reviews,let me tell you I’m real & ive travelled most of the world!
Stayed 2 nights in May 2019

6/10 Okay

Travis

Liked: Staff & service
Average Hotel
There is a club across the street which became very annoying trying to sleep. The room and amenities were average, nothing special. Staff are friendly and helpful.

8/10 Good

JAMINGAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Jared

Liked: Cleanliness, staff & service
Quality depends on location.
I was moved to a different hotel location because they over booked. Was told I would get an upgrade. There was a club across the street. Very noisy.

8/10 Good

WONG

Liked: Cleanliness, staff & service, room comfort
Nice stay at Icon 36
The hotel is ok with spacious rooms it not too many shops n eateries outside n quite noisy with cars n motorcycles noises

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Hotel is clean and spacious, breakfast is average. Friendly and knowledgeable staff. Location is great; short walk to everywhere & located on a relatively quiet street. Just don’t stay on the 8th floor as the elevator goes up to 7th floor only.
Stayed 3 nights in Mar 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid a all costs. We feel cheated!
Awful. Manager rushed to greet us. Gave long story about water damage and sent us in a taxi to sister hotel 900m - 1stlocation was ideal. 2nd was appalling. See previous reviews. Icon 36 appears to do this frequently due to over-booking. From charming location to much less pleasant part of town. 2nd Hotel had a beautiful lobby and friendly receptionists. "Deluxe room" stank unbearably of cigarettes and the bathroom had a glass wall so that a guest in bed could watch their partner in the shower. The room and balcony overlooked a very noisy & ugly street. We are non-smokers and asked to move rooms.A t first the receptionist offered air-freshener. They moved us to a smaller room overlooking same street: 2 single beds pushed together, broken toilet seat, cigarette burns everywhere, dirty walls,fainter cigarette smell. Club across the street started INCREDIBLY LOUD THUMPING NOISE until 2:15. Clubs and staff hung around in the street until 3am. The quiet lasted until 6am. In the morning the manager was strangely surprised that we had not enjoyed Hotel #2 when we walked to back to #1 with bags.He refused any kind of compensation and would not even cancel our 2nd night. We left very angry feeling badly cheated.
Stayed 2 nights in Jan 2018

6/10 Okay

Mika

Liked: Cleanliness, staff & service, property conditions & facilities
Waste of money..
My birthday stay with Icon 36 hotel and residents was alright. It was clean and the staff was friendly. We had problems with the door not closing so the outside noise was horrific despite the fact there was suppose to be sound proof doors. when I tired to take a bath the jets didn't work and the tub leaked all the way into our room at 1am. I was hoping my birthday would have been a bit more memorable but I was let down.
Stayed 1 night in Nov 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The room we stayed in has a malfunctioning aircon, the room couldnt get cold. I requested an electric fan. The bath tub looked like it has seen better days. The towels didnt smell good. The lobby is hot.. the cafe got flooded so breakfast was not provided. the only thing commendable about this hotel is the staff. They were all polite and apologetic. This hotel need a major improvement.
Stayed 4 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
This hotel is in a great location and the staff are very helpful. We would definitely stay there again.
Stayed 1 night in May 2017

8/10 Good

Tessa, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right in the buzzing center of it all
Rad lil spot, just close enough to the madness to be easy to get around but just far enough to be able to relax. Quiet rooms, very friendly staff. Don't get confused tho! There are multiple locations under the same name so double check your address at time of booking.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good location in old town
A very nice hotel the only problem is the sound from other guests in the hall way is very easy to hear... So it can be quite noisy. Cannot hear sounds from the street though...

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
I wouldn't recommend this hotel!
We checked into our hotel and within 30 minutes we found multiple cockroaches in the room including one that ran across my friends bed. However the staff were helpful and transferred us to their sister hotel Icon 36 Hotel which was only a short minute walk and seemed much cleaner.

8/10 Good

Graeme, Bangkok

Liked: Cleanliness, room comfort
Good hotel in the old quarter of Hanoi.
My first trip to Hanoi. I did not know what to expect. It was cold raining and Hanoi is not great. Roads narrow and disorganised. Traffic a joke. Food is great and the people are friendly.

8/10 Good

Katie, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy hotel with good staff services
I brought my mum who is 75 years old and my 2 teenage kids to Hanoi and stayed in Icon 36 Hotel and Residences. I am impressed with the good services provided both the reception staff (unfortunately I did not get her name) who was helpful, understanding and bubbly, and also her manager Mr Thien, who was very polite and accommodating. He was so good and kind in helping out with a major misunderstanding of an ugly episode with the cyclo service, my hats off for him. You have indeed displayed a professional hotel manager's role, being calm and composed. Thank you very much. Overall, my stay in this hotel, was fantastic and I will definitely stay here again.

8/10 Good

Amanda, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly staff
Hotel staff were very friendly and professional. Overall a nice stay. The only downfall were that the walls in the room were very thin and even being on the third floor could hear people in the lobby

10/10 Excellent

Jacqui

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful!
Fantastic location. Excellent young reception staff who were so friendly and helpful for everything we needed. Nothing was a problem. And we were able to book trip to halong bay and also the open bus ticket through Mr Tom with no hassles. Would highly recommend felt very safe there. Only minor thing was that there was noise outside our rooms in the early morning not sure if it was other people staying there or the staff ?

6/10 Okay

Verified traveller

Liked: Staff & service
Average Hotel
In Old Quarter close to everything. If you want a good hotel then this is not for you but its clean with the usual great friendly staff which seems typical in Vietnam. Nice stroll to the lake and a wander around the streets of the Old Quarter.

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bon hotel au centre
Excellent hotel, grande chambre avec laptop et surtout le personel est extraodinaire sympa. a recommender

10/10 Excellent

perter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location excellent, staff fantastic
We had a night in this hotel before get a trip to ha long bay. Our room is quite ok for the price we paid with buffet breakfast, nOthing to complaint except the WiFi signal was not so stable but they fixed it so it was fine. We just surprised by their team, so kind especially Kelly, she even brought us to beer corner at night, had lot of fun here. 5* for them

10/10 Excellent

pica, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, helpful staff
Located just near dong xuan market, hoan kiem lake, night market, restaurant... All in walking distance, we loved it's location most. Room is nice with things you need but staff are super helpful and informative. Recommend you to try.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5* staff
Great team, all staff are very helpful, smiling and very accommodating. Room clean with window and desktop computer. Breakfast is excellent too. They make us feel like visiting old fiend.

10/10 Excellent

Sophie, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely excellent
Best hotel we had during our trip in vietnam. Staff are absolutely amazing helpful, our room is great for the price we paid. Really love it