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La Storia Ruby Hotel

2.5 star property

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Photo gallery for La Storia Ruby Hotel

Family Suite, 2 Queen Beds, City View | Minibar, in-room safe, desk, blackout curtains
Reception
Library
Restaurant
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Room service
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
3 Yen Thai Street, Hoan Kiem District, Hanoi, 10000
  • Hoan Kiem Lake
    ‪7 min walk‬
  • Thang Long Water Puppet Theatre
    ‪9 min walk‬
  • Ho Chi Minh Mausoleum
    ‪3 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪43 min drive‬

Room options

View all photos for Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed | Minibar, in-room safe, desk, blackout curtains

Superior Double Room, 1 Queen Bed

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room

Executive Room | Minibar, in-room safe, desk, blackout curtains

Executive Room

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite, 2 Queen Beds, City View

Family Suite, 2 Queen Beds, City View | Minibar, in-room safe, desk, blackout curtains

Family Suite, 2 Queen Beds, City View

  • 40 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Junior Suite, Balcony, City View

Junior Suite, Balcony, City View | Minibar, in-room safe, desk, blackout curtains

Junior Suite, Balcony, City View

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, blackout curtains

Superior Twin Room

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Minibar, in-room safe, desk, soundproofing

Hanoi La Storia Hotel

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
4.6 out of 5, Wonderful, (179)
The price is €37
for 1 room
includes taxes & fees
29 Apr - 30 Apr
Hanoi La Storia Hotel

About this property

La Storia Ruby Hotel

Hotel with a 24-hour front desk, a quick walk to Hoan Kiem Lake
This smoke-free hotel features concierge services, dry cleaning and laundry facilities. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a 24-hour front desk, free newspapers and tour/ticket assistance.
La Storia Ruby Hotel offers 20 air-conditioned accommodations with minibars and a safe. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

During your stay at La Storia Ruby Hotel, you're just a quick walk from Hoan Kiem Lake. Features include free WiFi in public areas and a free manager's reception, plus dry cleaning service.
  • Free WiFi
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Just a 4-minute walk from Hang Da Market and 7 minutes on foot from Hoan Kiem Lake
  • Airport shuttle service available for a fee
A free manager's reception is offered daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at La Storia Ruby Hotel.

This Hanoi hotel is smoke free.

The hotel hosts a free manager's reception daily.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free daily manager's reception

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 350000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 450000.00 per vehicle (one way)
  • Rollaway bed fee: VND 350000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
La Storia Ruby Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Storia Ruby Hotel Hanoi
Storia Ruby Hotel
Storia Ruby Hanoi
Storia Ruby
La Storia Ruby Hotel Hotel
La Storia Ruby Hotel Hanoi
La Storia Ruby Hotel Hotel Hanoi

La Storia Ruby Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 291 out of 357 reviews
Rating 8 - Good. 55 out of 357 reviews
Rating 6 - Okay. 4 out of 357 reviews
Rating 4 - Poor. 2 out of 357 reviews
Rating 2 - Terrible. 5 out of 357 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes vrry good special customer service, clean location, local people very nice
Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveller

Stayed 7 nights in Mar 2020

8/10 Good

Tina, Vancouver, BC

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the heart of the old quarter, quiet, large room for a family
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Small but clean twin room. Located in a sweet spot of the old town, close tonthe lake, and off a smaller street so minimal street noise. Staff were super friendly and helpful. Alas, we arrived just as the coronavirus was leading to showdowns so we had to leave s day early to get out if the country. Would definitely stay there again.
Stayed 4 nights in Mar 2020

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Great hotel, truly amazing
Stayed 3 nights in Mar 2020

6/10 Okay

Verified traveller

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The front desk was very helpful, location right in the heart of the city with everything in close walking distance. Breakfast was very tasty but the hotel staff forgot some of our order a couple times. Unfortunately our first room had bed bugs, once I brought it to the attention of the hotel staff they changed my room and refunded my first nights stay.
Stayed 2 nights in Feb 2020

10/10 Excellent

Adriana, Montreal, Quebec

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tracy the receptionist is wonderful, and accommodated every question, booking, grab a bike, and was amicable to change. Jack the manager is full of information. The staff are a gem and very very good at helping their guests. Breakfast was good, the area is the best in town. In the heart of the old quarters and yet in a little alley, so quiet and super central. In the morning, the locals sell their meat and fruit and veg literally 30 seconds away. Fabulous!!!! The room is spacious, the water pressure excellent and hot water, too. Toilets flush very well, too. Super happy here.
Stayed 2 nights in Feb 2020

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars!!!!
Great hotel. Great location had everything I needed right on the doorstep! The room was perfect staff were amazing would deffo stay here again in a heartbeat! One of the best places I’ve stayed in by far so far in Vietnam
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the location of the property on a local lane. Easy strolling distance to Huan Kiem Lake.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sentral, charming and quiet. They provide great service
Stayed 3 nights in Jan 2020

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and Service
Great location, very clean and affordable. The staff is very friendly and efficient.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible! They were very kind and accommodating and really sought to make sure we were comfortable for our stay. The hotel is located in a very busy area of the city, but is tucked away so you don't hear the city noise.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from the welcome to the recommendations to the breakfast, even upgraded my room automatically as it became available. Hotel is in a great location, only a few minutes from the lake.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at La Storia Ruby were fantastic. So welcoming, friendly and helpful. The hotel is located on a quiet, car-free lane right at the heart of the city; perfect for exploring Hanoi. Lovely big room, well-appointed and presented. Breakfast was excellent - the best chicken noodle soup I had in a three week trip around Vietnam! From here we moved on to a supposedly superior hotel, booked as part of our tour, but La Storia was by far our preferred choice. I fully recommend La Storia Ruby.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel is in the heart of the better part of the Old Quarter. The service and friendliness of the staff is exemplary. If you’ve never been to Hanoi before you couldn’t make a better choice and if you have it’s like returning to meet old friends. At the price it’s the best that’s on offer with the staff the real stars of the show. Highly recommend and then some.
Stayed 8 nights in Dec 2019

10/10 Excellent

laurel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great staff, great location!
Kind and helpful staff. Great location in the old quarter but not noisy and crazy. Good breakfast with diverse options including western style eats. Highly recommend this hotel.
Stayed 3 nights in Dec 2019

10/10 Excellent

Adriana, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very helpful and courteous staff.
Stayed 1 night in Dec 2019

10/10 Excellent

Adriana, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Staff very friendly and knowledgeable. They went above and beyond to make us feel welcome and make our stay enjoyable.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
The staffs are very helpful and friendly. Stayed 1 night and heading to Sapa by night train, but my tour guide was late for pick up, the hotel helped to contact my tour guide to make sure everything is good. Thumbs up for the excellence service. Hotel located at a very strategic place in the old quarter, with lots of great local foods. Room is clean and bed is comfy. Very good stay experience with this hotel, highly recommended. 👍👍
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here twice ! Would stay again and recommend highly. Location excellent but quiet. Staff are fantastic and can organise all your travel and tours ! Brilliant !
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location right in the center of everything. Room was cozy and clean. Cannot say enough about how great the staff are. Everyone was incredibly friendly, helpful, and accommodating.
Stayed 7 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent - staff are fantastic ! Organised taxis to n from the airport. Fantastic walking food tour and excellent cookery course.
Stayed 2 nights in Dec 2019