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The Pilgrim Hotel

3.0 star property

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Photo gallery for The Pilgrim Hotel

View from property
Minibar, in-room safe, desk, free WiFi
Exterior
Reception
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
52 Au Trieu, Hanoi, 10000
  • St. Joseph's Cathedral of Hanoi
    ‪2 min walk‬
  • Hoan Kiem Lake
    ‪7 min walk‬
  • Hanoi Old Town Night Market
    ‪10 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪45 min drive‬

Room options

View all photos for Family Triple Room, Balcony, City View

Family Triple Room, Balcony, City View | Minibar, in-room safe, desk, free WiFi

Family Triple Room, Balcony, City View

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Deluxe Double Room, Balcony, City View

Deluxe Double Room, Balcony, City View | Minibar, in-room safe, desk, free WiFi

Deluxe Double Room, Balcony, City View

  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Balcony, City View

Deluxe Twin Room, Balcony, City View | Minibar, in-room safe, desk, free WiFi

Deluxe Twin Room, Balcony, City View

  • 16 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Triple Room, Balcony, City View

Deluxe Triple Room, Balcony, City View | Minibar, in-room safe, desk, free WiFi

Deluxe Triple Room, Balcony, City View

  • 16 sq m
  • City view
  • Sleeps 4
  • 3 Single Beds

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About this property

The Pilgrim Hotel

Boardwalk/promenade hotel with 24-hour front desk and restaurant
Along with a restaurant, this hotel has a snack bar/deli and concierge services. Free WiFi in public areas and free self parking are also provided. Other amenities include dry cleaning, a 24-hour front desk and tour/ticket assistance.
The Pilgrim Hotel offers 12 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. LCD televisions come with cable channels.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. This Hanoi hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at The Pilgrim Hotel, you're just a quick walk from Hoan Kiem Lake. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from St. Joseph's Cathedral of Hanoi and 7 minutes on foot from Hoan Kiem Lake
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The Pilgrim Hotel also features tour/ticket assistance, concierge services, and dry cleaning/laundry services. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Hanoi hotel.

The Pilgrim Hotel has a restaurant on site.

Languages

English, French, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the boardwalk/promenade

Accessibility

  • Lift

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 18 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.

Property is also known as

Pilgrim Hotel Hanoi
Pilgrim Hotel
Pilgrim Hanoi
The Pilgrim Hotel Hotel
The Pilgrim Hotel Hanoi
The Pilgrim Hotel Hotel Hanoi

The Pilgrim Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 14 out of 24 reviews
Rating 8 - Good. 8 out of 24 reviews
Rating 6 - Okay. 2 out of 24 reviews
Rating 4 - Poor. 0 out of 24 reviews
Rating 2 - Terrible. 0 out of 24 reviews

8.8/10

Cleanliness

9.8/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander, Coquitlam

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The best hotel I feel like home away from home We comeback again
Stayed 7 nights in Oct 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is exactly like it is in the photos. Very friendly staff willing to go the extra mile.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location in District 1

Great location for a business trip. Staff at the check in desk was friendly and efficient. Were upgraded to a larger room which was very nice. As the room was on a lower floor, there was some noise from the street but not unbearable. Well located with many places of interest and restaurants nearby.
Stayed 2 nights in Jul 2018

10/10 Excellent

GEONSU

Stayed 2 nights in Feb 2023

6/10 Okay

MINCHUL

Travelled with partner
Liked: Staff & service
유투브 보고 갔었는데 좀 세월이 지나서인지 많이 낡았습니다 컨디션은 그런대로 괜찮았습니다만 밤에 무척 시끄럽습니다 호텔 직원인지 근처 직원들인지는 모르지만 거의 매일 새벽2~3시까지는 호텔앞 골목에서 자기네들끼리 떠들고 놉니다 4일 머물렀는데 첫날 지나니까 적응됐네요 다음에 하노이를 방문한다면....음....글쎄요....다른 숙소 갈것 같습니다

8/10 Good

はな, 日本

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
フロントのスタッフは英語が上手でたいおもとてもフレンドリーでした。朝食は、暗い地下でメニューは豊富とは言えませんでしたが、ロケーションも良くて過ごしやすかったです。
Stayed 1 night in Feb 2020

10/10 Excellent

Gilles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait!

Excellent confort. Bon emplacement. Personnel adorable.
Stayed 3 nights in Dec 2019

8/10 Good

WONSUK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

괜찮아요^^

성요셉 성당 부근에 위치해 있어서 이동하기 편했습니다. 특히 하롱베이나 사파 픽업시 도움이 되었고, 직원분들도 엄청 신경 써 주셨고요. 케리어가 무거웠는데도 웃으며 들어주셨던 분~ 비 오는 아침 사파 간다고 새벽잠을 깨워 미안하기도 했고요 ㅠ 조식은 무난하고, 어머니는 닭고기 쌀국수가 맛있다고 하셨어요^^ 룸은 6층을 배정해주셔서 전망좋은 곳에서 머물렀습니다. 새벽 종 소리에 신기하기도 했고요.
Stayed 2 nights in Apr 2019

10/10 Excellent

Thibault

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent hôtel de Hanoi où nous avons été bien reçus par les gérants. Lui étant français, il comprend parfaitement les besoins et les attentes des touristes que nous sommes (il a été un jour à notre place). Elle étant vietnamienne, nous avons pu bénéficier des meilleurs plans avec des tarifs négociés. L'hôtel est idéalement situé, nous avons tout fait à pieds. Très bon Wifi. L'unique point négatif serait l'absence de double vitrage. Mais cela semble quasi inexistant dans tous les hôtels du centre historique de Hanoi. Pour les sensibles du sommeil, prévoir des bouchons d'oreilles.
Stayed 4 nights in Feb 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
방음이 전혀되지않고, 객실청결도 실망.. 천장 거미줄과 세면대 머리카락,체모 등 그러나 밤에근무하는 남자 직원이 매우 친절했음! 조식은 1인 1메뉴만 주문이 가능하니 양이 부족할 수 있음.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
スタッフはとても親切で、タクシーの手配やSIMカードの使用方法などとても親身になって対応してくれた。
Stayed 4 nights in Feb 2019

10/10 Excellent

traveler

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
スタッフは、皆さん親切でした。街を歩くにはロケーションも便利でシャワーでお湯も熱くゆっくり使用できました。部屋は広くて綺麗です。満足しています。
Stayed 3 nights in Feb 2019

10/10 Excellent

Maria Rosario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Das Hotel liegt im Zentrum von Hanoi. Das Pilgrim ist ein kleines aber sehr sauberes Hotel. Während unserem haben wir uns sehr Wohl gefühlt. Der einzige Kritikpunkt wäre jedoch das frühstück, es gab eine geringe Auswahl an Gerichten am Buffet. Man konnte zwar sich Omelett bestellen, jedoch wurden wir gleich darauf hingewiesen, dads jeder nur ein Gericht bekommt und davon wurde man leider nicht satt.
Stayed 4 nights in Jan 2019

8/10 Good

Verified traveller

Stayed 3 nights in Oct 2018

8/10 Good

Seoungkyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

성요셉 성당 옆 가성비 최고인 호텔.

성요셉 성당 바로 옆이네요. 걸어서 3분이면 성당과 콩커피까페가 있고요. 호안끼엠 호수까지는 걸어서 8분정도로 근접해 있습니다. 직원들은 항상 미소로 친절하게 응대해 주고요. 오고갈때 항상 인사해주고 추천해 준 로컬식당들 다 좋았네요. 친절도나 내부청소 등은 정말 좋았어요. 때마다 들리는 성당 종소리도 운치 있답니다. 조식은 간단하게 준비되어 있고 메인 메뉴는 주문하게 되어 있는데 맛은 좋습니다. 규모는 작지만 퀄러티는 상급입니다.
Stayed 2 nights in Aug 2018

10/10 Excellent

HYUNJU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

좋아요!

성요셉성당 근처라서 다니기 편했구요, 무엇보다 호텔 직원들이 너무 친절해서 있는내내 너무 좋았어요! 다음에도 다시 가고 싶을정도로 리셉션이 너무너무 친절했어요! 비오는날은 우산도 빌려주고, 로비에 잠깐 앉아있을때는 선풍기 틀어서 제가 앉아있는 쪽으로 돌려주고, 세심한 배려가 느껴졌어요. 지어지지 얼마 안되서 그런지 호텔도 깨끗했어요~
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

10/10 Excellent

Chiao-Chien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

DR. NORBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr gutes Preis-Leistungsverhältnis!

Renoviertes 3-Sterne-Haus in Fussweite zum Viet Duc Hospital in einer tagsüber geschäftigen Nebenstrasse der Altstadt. Sehr freundliche und hilfsbereite Rezeption (Ms. Lee). Aufzug und Gepäckaufbewahrung.Gutes WLAN im Zimmer, TV und Klimanlage, Verdunkelungsvorhänge, kleiner Balkon mit Sitzgelegenheit, Zimmer zum Teil mit Blick auf die nahe Kathedrale. Minibar mit Kühlschrank im Zimmer, Wasserkocher und Safe. Kleiner Frühstücksraum im Untergeschoss. Viele Geschäfte in Fussweite. Mit der Strassenkarte von der Reption kann man zentrale Sehenswürdigkeiten Hanois ebenfalls gut zu Fuss erkunden : Hoan-Kiem-See mit Tempel, Lenin-Park, Ho-Chi-Minh-Mausoleum und Museum. Ebenfalls in 10 Minuten zu Fuß erreichbar : empfehlenswertes Restaurant Quan An Ngonha. Alles gut auch per Taxi machbar. Transfer vom Flughafen hat nach Reservierung problemlos geklappt, ca 45 Min./18 USD.
Stayed 3 nights in May 2018

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean ,fresh,friendly and brand new hotel

I am very happy to stay this hotel. It is super clean,and everything is very cute ,nice ,and brand new.I am very sastisfied to be here.The employees are very healthful.I am coming very late from flight around 2 am.but the staff made me warm tea with a cake .because i was little bit hungry.I will come next times with my aunty and her childred and staying here surely.
Stayed 1 night in Jan 2018