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Sofitel Harbin

4.5 star property

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Photo gallery for Sofitel Harbin

Front of property
Indoor pool
Interior detail
Luxury room, 2 single beds, High floor, city view | Minibar, in-room safe, desk, laptop workspace
Club Suite, 1 King Bed, Club lounge access, Golf View (Prestige) | Minibar, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Pet-friendly
  • 24/7 front desk
  • Gym

Explore the area

Map
No.68 Ganshui Road, Xiangfang District, Harbin, Heilongjiang, 150000
  • Wanda Plaza
    ‪4 min walk‬
  • Harbin Institute of Technology
    ‪3 min drive‬
  • Zhongyang Street
    ‪6 min drive‬
  • Harbin (HRB-Taiping Intl.)
    ‪48 min drive‬

Room options

View all photos for Luxury Room, 2 Single Beds, City View

Minibar, in-room safe, desk, laptop workspace

Luxury Room, 2 Single Beds, City View

  • 38 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds

  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Luxury Room, 1 King Bed

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury room, 2 single beds, High floor, city view

Luxury room, 2 single beds, High floor, city view | Minibar, in-room safe, desk, laptop workspace

Luxury room, 2 single beds, High floor, city view

  • 38 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Luxury Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Luxury Room, 1 King Bed

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Twin Room, 2 Single Beds, City View

Minibar, in-room safe, desk, laptop workspace

Luxury Twin Room, 2 Single Beds, City View

  • 38 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Business Lounge Access, Golf View (Prestige)

Club Suite, 1 King Bed, Club lounge access, Golf View (Prestige) | Minibar, in-room safe, desk, laptop workspace

Club Suite, 1 King Bed, Business Lounge Access, Golf View (Prestige)

  • 68 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury room, 1 king size bed, city view

Luxury room, 1 king size bed, city view | Minibar, in-room safe, desk, laptop workspace

Luxury room, 1 king size bed, city view

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

Fairfield by Marriott Harbin Downtown

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (40)
The price is €49
for 1 room
includes taxes & fees
10 May - 11 May
Fairfield by Marriott Harbin Downtown

About this property

Sofitel Harbin

Luxury hotel connected to the convention centre in Harbin with 2 restaurants
2 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Sofitel Harbin offers 320 accommodations with minibars and a safe. This accommodation offers separate sitting areas. 37-inch LCD televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Guests can pamper themselves with a trip to the on-site spa, which has 8 treatment rooms. Services include facials, body scrubs and body treatments.
With your stay at Sofitel Harbin, you're connected to the convention centre and just a quick walk from Wanda Plaza. You'll find features such as free WiFi in public areas, plus 2 restaurants and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to facials, massages or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Wanda Plaza and a 2-minute drive from Long Ta
  • Airport and local-area shuttle service available for a fee
  • Pets welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
Sofitel Harbin offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 11367 square feet (1056 square metres) and includes a conference centre. A fitness centre, spa services, and multilingual staff are also featured at the luxury Sofitel Harbin. An airport shuttle (available 24 hours) and an area shuttle are available for a fee.

This 4.5-star Harbin hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Elements Restaurant – This restaurant serves breakfast, lunch and dinner.
II Restaurant – This restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 168 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Elements Restaurant
  • II Restaurant

Things to do

  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (11,367 square foot of space)
  • Meeting rooms

Outdoors

  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in room
  • Doorbell and phone notification
  • Front entrance ramp
  • Lift (110 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 350.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 168 per person
  • Airport shuttle fee: CNY 450 per vehicle (one way)
  • Rollaway bed fee: CNY 350.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Sofitel Harbin offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hotel Sofitel Wanda Harbin
Sofitel Wanda Harbin
Accor Wanda Harbin
Harbin Sofitel
Sofitel Harbin
Sofitel Wanda Harbin Hotel Harbin
Sofitel Wanda Harbin Hotel
Sofitel Harbin Hotel
Sofitel Harbin Hotel
Sofitel Harbin Harbin
Sofitel Harbin Hotel Harbin

Sofitel Harbin Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 38 out of 113 reviews
Rating 8 - Good. 54 out of 113 reviews
Rating 6 - Okay. 13 out of 113 reviews
Rating 4 - Poor. 7 out of 113 reviews
Rating 2 - Terrible. 1 out of 113 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

zhibing

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neighboring shopping centres are highlights. Easily find restaurants with many options
Stayed 3 nights in Jan 2025

6/10 Okay

Yat

Stayed 2 nights in Oct 2024

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good but no dinner service the only negative thing
Stayed 8 nights in Nov 2024

6/10 Okay

Yat

Travelled with family
A lot of areas need to make improvements. Room floor mat is dirty and folding. The pillow quality is too bad , no support at all.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

It's an old design hotel. But generally clean and bed is comfortable, best part is hotel just right beside Wanda mall, you get your coffee and meals fixed easily. There is also a huge supermarket in Wanda. MRT station is walkable.
Stayed 2 nights in Jul 2024

10/10 Excellent

Priti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

8/10 Good

Gan Kong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Gan Kong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
11th floor supposed to be a non smoking floor and our room 1116 was smell of smoke and we discovered that there were ashes that the chamber maid didn't clear away, it could have been done better. Breakfast offering was average. However they have a mall next door, offering better food and a park across the road, was lovely covered with snow now (20-26 Dec). We had fun at the park.
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, staff were very helpful and friendly. Only issue was that it was unseasonably warm while we were there and the air conditioning had been turned off for the season, room got very warm.
Stayed 11 nights in Sep 2019

10/10 Excellent

GERALD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2019

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A welcoming place to stay

The staff made our stay extra special. From all the ladies at the front desk, to the concierge staff (especially Giulio), they went the extra mile to ensure our visit to Harbin included a comfortable place to stay. The pillow menu, breakfast buffet and pool were out favorites. On the downside, the rooms are looking a bit worn, and the breakfast buffet could stay open at least til 10:30 (rather than 10). It would be nice to have a lane in the pool for non-lap swimmers as well.
Stayed 2 nights in Feb 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Harbin hotel!

Great place to stay! This is not near the "downtown" area, but still has a lot to offer within walking distance. Staff was extremely helpful!
Stayed 1 night in Feb 2019

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was extremely comfortable and clean. The humidifier in our room added an extra touch of thoughtfulness.
Stayed 4 nights in Jan 2019

6/10 Okay

David

Disliked: Property conditions & facilities

Only booked because of the Name

For a Sofitel Hotel, it was definitely not up to par, old, worn out, needs modernization
Stayed 3 nights in Dec 2018

10/10 Excellent

MOHAMMED RAUFF

Liked: Cleanliness, staff & service, room comfort

Best hotel chain in china

wonderful hotel, with excellent service, service provided was the best compared to other parts of china. china is not a country well known to provide good customer service, and this hotel chain had did an excellent choice to ensure their staffs deliver the best experience for their customers.
Stayed 8 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Big hotel bit worn but in an interesting localarea

Great staff, though breakfast waiters etc very mechanical.
Stayed 3 nights in Jul 2018

10/10 Excellent

GERALD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Cheating - paid best view but got worst view room

Third time I stayed in this hotel and also third time I booked for golf view but they claimed all golf View room sold out. Cheating! Charged me for best view but gave me worst view room. I fought for the golf room with no luck!!
Stayed 1 night in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

No air conditioning at all when room was hot!

I stayed in this hotel in March, first week of May and also this time May 10, for all three times, the biggest challenge was no air conditioning in the room! Receptionist admitted that the hotel has yet turned on the air conditioning facility in the rooms so that’s why it was always warm and hot! I had to borrow a fan to be able to sleep a bit even though I did not turn on “cooling” system in main switch!

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are friendly and ready to help. It was a good experience staying there. The location is also very convenient.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing luxurious hotel next to shooping mall

As expected for a five star hotel: luxury, clean and great 24/7 service. Room had nice heating and air humidifier for comfort. The pool and gym were etremely clean and spacious. It is next to a massive shopping centre and lots of cafes. We had to leave very early for our flight (4am) so the extremely helpful staff had organized airport transport for us. When we first arrived the bedding had some dirt on it, but the cleaning staff immediately swapped it for us when informed. Overall 10 out of 10 experience.
Stayed 2 nights in Jan 2018

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, the service personnel were all very helpful especially the people at the desk right after the hotel entrance. Good location, too, with several restaurants nearby and a mall with more restaurants and a large supermarket.
Stayed 1 night in Dec 2017

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel which I have remained loyal to...

...as I travel to China and in particular Harbin regularly for work and always stay at the Sofitel. The hotel is we'll located, although it is China and cities are huge so you are always good for some things but perhaps a bit of a drive from others. The service is always superb with staff always very welcoming (which is great after 24 hours of travelling from the UK) and accommodating of your individual needs. If your Chinese is limited, most, if not all of the staff are fluent in English and the concierge is always knowledgable and able to help with bookings etc.). I needed to find rooms at the last moment for colleagues whilst in country and despite it being very obviously busy (because of the ice festival), they managed to find me some nice rooms, making me feel like my loyalty was being rewarded. The rooms and general areas are well maintained and the lounge is very comfortable, if usually rather quiet when I am there (which I prefer). The only thing I cannot comment on are the restaurants as Chinese hospitality is such that I am always taken out for food. To sum it up; One of my favourite hotels, fair price and I plan to always book to stay there when in Harbin as I see no reason to look elsewhere.
Stayed 5 nights in Jan 2018