The Birch Hotel

3.5 star property

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Photo gallery for The Birch Hotel

Front of property
Desk, blackout curtains, iron/ironing board, free WiFi
Garden
2 bars/lounges
2 bars/lounges

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

Map
Lewes Road, Haywards Heath, England, RH17 7SF
  • Wakehurst Place
    ‪10 min drive‬
  • Plumpton Racecourse
    ‪12 min drive‬
  • Hickstead All England Jumping Course
    ‪14 min drive‬
  • London (LGW-Gatwick)
    ‪33 min drive‬

Room options

Standard Room, Non Smoking (1 Twin Bed)

  • Sleeps 1
  • 1 Single Bed

Standard Room, Non Smoking (1 Double Bed)

  • Sleeps 2
  • 1 Double Bed

Executive Room

  • Sleeps 3
  • 1 Double Bed

Family Room, Non Smoking (Multiple Beds)

  • Sleeps 3
  • 2 Single Beds

Standard Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Standard Room, Non Smoking (2 Twin Beds)

  • Sleeps 2
  • 2 Single Beds

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About this property

The Birch Hotel

Suburban hotel with 2 restaurants and bars/lounges
This smoke-free hotel features 2 restaurants, 2 bars/lounges and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a business centre and conference space are on-site.
The Birch Hotel offers 51 accommodations with coffee/tea makers and a hairdryer. 26-inch flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries.

This Haywards Heath hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at The Birch Hotel. During your stay, you'll be close to Haywards Heath Golf Club. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine with garden views at Courtyard Restaurant, one of the property's 2 restaurants and 2 bars/lounges
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Ditchling Common Country Park and 15 minutes from South Downs National Park
  • Dogs welcome for a fee (restrictions apply)
There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 538 square feet (50 square metres) and includes conference space. The business-friendly The Birch Hotel also features a garden, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.

This 3.5-star Haywards Heath hotel is smoke free.

For a fee, guests can enjoy a English breakfast on weekdays from 7 AM and 10 AM.
Courtyard Restaurant – Overlooking the garden, this restaurant specialises in British cuisine and serves breakfast, lunch and dinner. A children's menu is available.
24-hour room service is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7 AM to 10 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 10 per person
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Courtyard Restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 538 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per night, plus a one-time cleaning fee of GBP 10.00
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 10 per person
  • Pet fee: GBP 15.00 per pet, per night plus a one-off GBP 10.00 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Birch Hotel HAYWARDS HEATH
Best Western Birch Hotel
Best Western Birch HAYWARDS HEATH
Best Western The Birch Hotel
Best Western Birch
The Birch Hotel
The Birch Hotel Hotel
The Birch Hotel Haywards Heath
The Birch Hotel Hotel Haywards Heath
Birch Hotel Haywards Heath
Birch Haywards Heath

The Birch Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 267 out of 685 reviews
Rating 8 - Good. 311 out of 685 reviews
Rating 6 - Okay. 76 out of 685 reviews
Rating 4 - Poor. 16 out of 685 reviews
Rating 2 - Terrible. 15 out of 685 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

A

Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel In Haywards Heath
Lovely Hotel In Haywards Heath Staff helpful Breakfast very good Would use again
Stayed 1 night in Nov 2024

8/10 Good

Jonathan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We arrived late but we had an Efficient staff member who check us in quickly. Room clean. Good parking.
Stayed 1 night in Dec 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
This is a three star hotel and met all expectations. Really great staff - super helpful and friendly. Clean comfortable rooms - note no AC if staying in summer, good heating in winter. Easy free parking on site. Good English breakfast. Would stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fair price, charming place
Really lovely hotel and staff, very accommodating and friendly. Our dog loved it too! Would recommend and fairly priced
Stayed 1 night in Nov 2024

8/10 Good

Tina D

Stayed 1 night in Nov 2024

8/10 Good

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Clean and welcoming. The rooms are not huge but are clean and comfortable. Staff very attentive and friendly. Overall a nice place to stay.
Stayed 1 night in Oct 2024

6/10 Okay

Wendy

Liked: Cleanliness, property conditions & facilities, room comfort
Room was fine but breakfast was not good. No choice of eggs ….. only fried eggs which were like dry rubber ….. inedible!!
Stayed 1 night in Nov 2024

8/10 Good

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Vicky

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice clean hotel. Can’t comment much as arrived late and left early but clean and comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a lovely hotel, spacious and clean. Staff are very friendly. Would definitely stay here again.
Stayed 1 night in Oct 2024

4/10 Poor

Susan

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
Although the staff were quite lovely, they have an uphill battle to fight in order to make the hotel a place anyone would want to stay. I was there for five nights; the restaurant was NEVER open; the bar food was substandard at best and one night I had to wait 50 minutes for bar food...and I was the only person there! Then it arrived stone cold. The room was tiny. They provided one small bar of soap for FIVE nights. Only the instant coffee was replenished. I would never recommend this place.
Stayed 3 nights in Oct 2024

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Darren

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Casual relaxing dining Excellent breakfast and service Very comfortable beds
Stayed 2 nights in Sep 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean room nice shower comfy bed enjoyed our stay
Stayed 1 night in Sep 2024

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed numerous times always excellent.
Stayed 2 nights in Sep 2024

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Gary A

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean and comfortable hotel with friendly, helpful staff. Price is on the high side given the limited facilities, location and small room but otherwise very good, with an excellent breakfast. No fridge in the room but that appears to be common in British hotels
Stayed 1 night in Sep 2024

10/10 Excellent

Craig

Stayed 1 night in Sep 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at this hotel great to stay if working at the local hospital staff very helpful food Amazing Bedroom nice and cosy lots of tea coffee and a kettle bathroom very modern shower could do with being fitted to wall ok beds vey comfortable pillows to .will stay agin no problem with any thing
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Room good size and clean. Lots of parking. Would help if you could put hand soap in bathroom.
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Very welcoming atmosphere.
Stayed 3 nights in Sep 2024