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Hotel Am Rathaus

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Photo gallery for Hotel Am Rathaus

City view
Property entrance
Interior
Minibar, desk, iron/ironing board, cots/infant beds
Staircase

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

Map
Heiliggeiststraße 1, Heidelberg, Baden-Württemberg, 69117
  • Marktplatz
    ‪1 min walk‬
  • University of Heidelberg Old Campus
    ‪6 min walk‬
  • Heidelberg Castle
    ‪10 min walk‬
  • Mannheim (MHG)
    ‪25 min drive‬

Room options

View all photos for Single Room, 1 Single Bed

Single Room, 1 Single Bed | Minibar, desk, iron/ironing board, cots/infant beds

Single Room, 1 Single Bed

  • 17 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Quadruple Room

Quadruple Room | Minibar, desk, iron/ironing board, cots/infant beds

Quadruple Room

  • 40 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Triple Room

Minibar, desk, iron/ironing board, cots/infant beds

Triple Room

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Double Room

Double Room | Minibar, desk, iron/ironing board, cots/infant beds

Double Room

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

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About this property

Hotel Am Rathaus

Hotel with free breakfast, near Heidelberg Castle
Along with free newspapers, this hotel has tour/ticket assistance and a front desk safe. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a reception hall.
Hotel Am Rathaus offers 20 accommodations with minibars and free newspapers. 36-inch flat-screen televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Hotel Am Rathaus. During your stay, you're just a quick walk from Neckar Valley-Odenwald Nature Park. Free breakfast and free WiFi in public areas are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Services include tour or ticket assistance and luggage storage
  • Steps from Neckar Valley-Odenwald Nature Park and Marktplatz
Free breakfast is available daily. WiFi is free in public spaces. Hotel Am Rathaus also features tour/ticket assistance, complimentary newspapers in the lobby, and a front desk safe.

Smoking is allowed in designated areas at this Heidelberg hotel.

Guests are served a free buffet breakfast daily from 7 AM to 11 AM.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM

Family friendly

  • Cot (surcharge)

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 11.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 11.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
The front desk at this property is open daily from 7 AM - 11 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Am Rathaus Heidelberg
Hotel Am Rathaus Heidelberg
Hotel Am Rathaus Hotel
Hotel Am Rathaus Heidelberg
Hotel Am Rathaus Hotel Heidelberg

Hotel Am Rathaus Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 85 out of 234 reviews
Rating 8 - Good. 102 out of 234 reviews
Rating 6 - Okay. 39 out of 234 reviews
Rating 4 - Poor. 4 out of 234 reviews
Rating 2 - Terrible. 4 out of 234 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Stayed 2 nights in Dec 2024

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Great. Location
Stayed 1 night in Dec 2024

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great location with friendly staff in the old town. It s in old town so it is an older building but the room was spacious and clean. Heidelberg is also a unversity town so expect to hear the students socializing in the later evening. We felt very safe when we were out.
Stayed 3 nights in Nov 2024

10/10 Excellent

Lee Meng

Stayed 1 night in Oct 2024

6/10 Okay

Ernest

Stayed 2 nights in Sep 2024

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Great staff, very friendly. Breakfast and location we're both perfect.
Stayed 5 nights in Aug 2024

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
Amazingly friendly staff, convenient location in the old town. Would recommend!
Stayed 2 nights in Jul 2024

10/10 Excellent

Susan

Travelled with family
Great location, friendly staff. Quaint. My only complaint is there is no elevator and the stairs are narrow and steep.
Stayed 1 night in Jun 2024

10/10 Excellent

Michael, Redding

Liked: Cleanliness, staff & service, property conditions & facilities
Right on the square on the middle of the old town, it’s in a great location. Very friendly staff and a nice breakfast.
Stayed 2 nights in Jun 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Alda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good expetience
Little old fashion but very spacious and clean. Convenient location, many restaurants, bars and shops are walking distance. Breakfast was good.Staff was kind and friendly.
Stayed 2 nights in Jun 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great value and location
Stayed 1 night in Jun 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Staff was very helpful and friendly
Stayed 1 night in May 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, great location!
Stayed 1 night in May 2024

10/10 Excellent

Laura

Stayed 1 night in May 2024

10/10 Excellent

Lara, Bellefonte

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of the city. Wonderful staff. Lovely breakfast. Facility is NOT handicap-accessible. It is within a two-minute walk of the Bergbahn to the castle and Bus 20 stop to/from the train station. American travelers be advised this is a fine place to stay if you are open to a comfortable, clean place to stay a night ot two.
Stayed 1 night in Apr 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Juan

Stayed 1 night in Oct 2023

8/10 Good

S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Anna, Mill Valley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, friendly staff, and very good breakfast.
Stayed 1 night in Jul 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Right in the center of Old Town, Heidelberg. Within walking distance to the funicular to the castle. Night time the old town restaurants come alive. Architectural marvels everywhere in old town. Would definitely go back.
Stayed 3 nights in Jul 2023

10/10 Excellent

Maedean

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My partner stayed on the top floor and had a beautiful, romantic view of the mountain and rooftops. From check in to check out the hotel front desk hosts were helpful and hospitable, the location could not be beat as were right around the corner from the square. The nights were quiet, but mornings were noisy with the sound of barn swallows warbling :)-we found it to be a lovely way to wake up. The breakfast was substantial, well thought out, and tasty. We will definitely be back if we can!

6/10 Okay

Hugo a

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
great location & people, but very poor facilities
Staff and location great. The room it was old, not clean, not well conserve. Thanks to the location and the people that work there it was good.
Stayed 2 nights in Jun 2023

6/10 Okay

Carol

Travelled with family
Disliked: Property conditions & facilities, room comfort
On vacation and have stayed in 9 hotels throughout Europe. 6th floor up a tight spiral staircase. The place is old so of course no elevator . Crazy uneven floor with one bed that was way too low. Very nice helpful staff though and a good öbreakfast. Good location and historic so there’s bound to be glitches.
Stayed 1 night in May 2023