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Riva Boutique Hotel & Restaurant

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Riva Boutique Hotel & Restaurant

Signature Room | In-room dining
Exterior
Restaurant
Handrails in stairways
Family Room | Individually decorated, individually furnished, desk, laptop workspace

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast included
  • Pet-friendly
  • Housekeeping

Explore the area

Map
12-14 W Clyde St, Helensburgh, Scotland, G84 8SQ
  • John Muir Way - West
    1 min walk
  • The Royal Bar
    1 min walk
  • Helensburgh Central Station
    3 min walk
  • Glasgow (GLA-Glasgow Intl.)
    44 min drive

Room options

View all photos for Superior Room

Superior Room | Individually decorated, individually furnished, desk, laptop workspace

Superior Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Individually decorated, individually furnished, desk, laptop workspace

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Individually decorated, individually furnished, desk, laptop workspace

Family Room

  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Signature Room

Individually decorated, individually furnished, desk, laptop workspace

Signature Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Individually decorated, individually furnished, desk, laptop workspace

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

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About this property

Riva Boutique Hotel & Restaurant

Hotel in Helensburgh with free breakfast and 24-hour front desk
A restaurant, a bar/lounge and a coffee shop/cafe are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include concierge services and a 24-hour front desk.
Riva Boutique Hotel & Restaurant offers 14 accommodations. This individually decorated and furnished accommodation includes desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers. This Helensburgh hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The free breakfast at Riva Boutique Hotel & Restaurant gets high marks from our customers. During your stay, you're just a quick walk from John Muir Way - West. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Services include a concierge and luggage storage
  • On-site recreation includes hiking/biking trails
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Steps from John Muir Way - West and a 3-minute drive from Hill House
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

This 3-star Helensburgh hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 10:00 AM.
Riva Boutique Hotel & Restaurant has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Hiking/biking trails

Family friendly

  • Highchair

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Outdoor furniture

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per accommodation, per stay, plus a deposit of GBP 25 per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: GBP 25 per stay
  • Pet fee: GBP 15 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Property is also known as

Riva & Restaurant Helensburgh
Riva Boutique Hotel & Restaurant Hotel
Riva Boutique Hotel & Restaurant Helensburgh
Riva Boutique Hotel & Restaurant Hotel Helensburgh

Riva Boutique Hotel & Restaurant Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 133 out of 256 reviews" "
Rating 8 - Good. 62 out of 256 reviews" "
Rating 6 - Okay. 38 out of 256 reviews" "
Rating 4 - Poor. 11 out of 256 reviews" "
Rating 2 - Terrible. 12 out of 256 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Peri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you stay here ask for room 2, loch views, large room. Hotel is noisy but the beautiful room makes up for the noise. Bin men come at 6am on a Sunday and can hear the people above you all the time. Bathroom door is odd as can see your partner the whole time they are on the toilet. Room is clean and modern and very big.
Stayed 1 night in Sep 2024

8/10 Good

Joy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely idea for record player but was unable to use it due to faulty needle. Would have given it excellent but the see through door to the toilet let it down.😳😳
Stayed 1 night in Sep 2024

6/10 Okay

Janet

No hot water to have a shower on both days. Breakfast not that exciting. Room very small for a twin room needed to keep light on all of the time due to not very big window.
Stayed 2 nights in Sep 2024

4/10 Poor

Liam

Liked: Staff & service
Disliked: Room comfort
Small double rammed into a single room.
Pros: - Friendly staff who cant do more for you - recently renovated - good location - good continental breakfast Cons: - a double room was booked, however A small double bed was crammed into a single room for us with not enough space to move or unpack. - bathroom was tiny, incredibly difficult to use. The sink was coming out into the middle of the already limited space. - shower door didnt close and opened into you whilst showering. - dressing table drawers couldnt be used as they were blocked by a wall. - old, very springy mattress. - very bright fire light on all night which kept us up, along with the door that rattled all night.
Stayed 2 nights in Sep 2024

4/10 Poor

Amy

Liked: Property conditions & facilities
Nice decor. Got walked in on by staff whilst changing. Very hot with no opportunity to open windows. No hot water for shower in the morning. No offer for any compensation when complaint was heard.
Stayed 1 night in Sep 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our quiet stay . Perfect location.
Stayed 1 night in Aug 2024

6/10 Okay

Dean

Liked: Cleanliness
Disliked: Property conditions & facilities
Room was disappointing.
Stayed 1 night in Sep 2024

6/10 Okay

Lynn

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely comfortable and clean. The staff were very friendly and accommodating.
Stayed 1 night in Sep 2024

8/10 Good

Sue

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was superb with lovely decor. Very friendly staff. They could do with a full length mirror and shelf and hooks for coats in the room. Wonderful shower. Beware the kitchen shuts at 8pm. Could do with brightening the outside of the hotel as not very inviting from the outside, loads of free parking over the road. I would go there again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They did delete a few items from their Gluten Free list for food, breakfast is not a cooked one anymore also. The staff was very nice and helpful. Very clean location and in the center of the town.
Stayed 6 nights in Aug 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay to meet friends. Had a lovely meal and very pleased with my room. Would recommend this hotel.
Stayed 1 night in Aug 2024

6/10 Okay

Abdul Mumit Chy, Edinburgh

Disliked: Staff & service, property conditions & facilities
Poor Customer service, in the bedroom & bathroom things are broken and not working properly. Late night the hotels was audible because there was a pub next room near the reception. The breakfast was disappointing with no hot meals just continental breakfast. Lastly early check out of 10 am with no comprise and extra fee charged for later check out. Very disappointing stay 😟
Stayed 1 night in Aug 2024

6/10 Okay

Lizzie

Liked: Cleanliness
Welcomed by a very friendly lad who was new to the hotel. Room small but clean and good price. Very dog friendly. Sunday evening and told by rather sullen manager (who did mellow slightly) that we couldn't have anything to eat. Eventually agreed we could (info said last order 8.45 and this was about 8). Excellent pizza and salad with friendly waiting staff.
Stayed 1 night in Aug 2024

8/10 Good

Thomas

Stayed 1 night in Jul 2024

6/10 Okay

Nigel

Liked: Property conditions & facilities
Helensburgh stop
Very average hotel. The pillows and towels were dirty. Room was extremely hot. Needed to search for staff, but they were friendly. Young girl at breakfast was new, and probably tried the hardest to please guests. Breakfast was toast and cereal with a little fruit salad. No view in the room but the hotel is right on the water, with free parking just a short walk away at the leisure centre. Didn’t have dinner at the hotel but by all accounts it is popular. Not really boutique!
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night away
Had a lovely night stay here. The room was beautiful. The staff were really lovely and the breakfast was too. You could here a bit street noise from the rooms but that would be my only negative.
Stayed 1 night in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good staff lovely had a few drinks in bar was not overly pricy bed very comfortable . In the morning the continental was good and enough for us .
Stayed 1 night in Jul 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
The food and the staff are great.Have stayed there on two occasions .
Stayed 1 night in Jul 2024

10/10 Excellent

JULIA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has recently been upgraded, room was clean,nice and quiet
Stayed 1 night in Jul 2024

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Great room shower was running cold
Stayed 1 night in Jul 2024

8/10 Good

Beverley

Liked: Cleanliness, property conditions & facilities, room comfort
Clean and comfy and dog friendly
The room was lovely, comfortable and clean (we had a smaller room previous week and there wasn't much room for our little doggie, but this one was slightly bigger and it made a difference). The lady who welcomed us was lovely both when we arrived and at breakfast. The reason I marked middle point for service was because we had a meal in the evening and we were one of three groups who were waiting quite a while to get served and for empty pots to be taken away. That said, the food was lovely too! It may be down to only two members of staff being on; but it was a very long wait where each one of us had to go to the bar to ask for menu's; order to be taken...
Stayed 1 night in Jul 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2nd stay
So friendly and rooms are comfy and spotless. Love the record player in the room. Complimentary water n wee chocolates. Breakfast is continental. Very tasty. This was our second time staying. We were in room 9 on the second floor. No a great view but the room was smashing. We will be back.
Stayed 1 night in Jul 2024

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, enjoyed our stay and lunch
Stayed 1 night in Jul 2024