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The Interlaken OCT Hotel Shenzhen

5.0 star property

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Photo gallery for The Interlaken OCT Hotel Shenzhen

Children’s play area – outdoor
Exterior
Minibar, in-room safe, desk, iron/ironing board
Lake
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Room service
  • Breakfast available
  • Gym

Explore the area

Map
OCT East, Dameisha Yantian District, Shenzhen, Guangdong, 518083
  • Shenzhen Longgang Universiade Center
    ‪16 min drive‬
  • Dameisha Beach
    ‪19 min drive‬
  • Dameisha Seaside Park
    ‪23 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪76 min drive‬

Room options

View all photos for Deluxe Room, Lake View

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, Lake View

  • Lake view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, Lake View

Minibar, in-room safe, desk, iron/ironing board

Deluxe Twin Room, Lake View

  • 50 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Townhouse Deluxe Room (Hot Spring Voucher for 2)

Minibar, in-room safe, desk, iron/ironing board

Townhouse Deluxe Room (Hot Spring Voucher for 2)

  • Mountain view
  • 90 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Mountain View (Hot Spring Voucher for 2)

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, Mountain View (Hot Spring Voucher for 2)

  • Mountain view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, Mountain View

Minibar, in-room safe, desk, iron/ironing board

Deluxe Twin Room, Mountain View

  • Mountain view
  • 50 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, Mountain View

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, Mountain View

  • Mountain view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Town House

Minibar, in-room safe, desk, iron/ironing board

Town House

  • Mountain view
  • 90 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, Mountain View (Hot Spring Voucher for 2)

Minibar, in-room safe, desk, iron/ironing board

Deluxe Twin Room, Mountain View (Hot Spring Voucher for 2)

  • Mountain view
  • 50 sq m
  • Sleeps 2
  • 2 Single Beds

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Exterior

Tianxi apartment ONE39 branch

  • Washer
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
4.3 out of 5, Excellent, (8)
The price is €51
for 1 room
includes taxes & fees
19 Apr - 20 Apr
Tianxi apartment ONE39 branch

About this property

The Interlaken OCT Hotel Shenzhen

Luxury hotel connected to the convention centre in Shenzhen with 4 restaurants
This smoke-free hotel features 4 restaurants, a full-service spa and a water park (surcharge). WiFi in public areas is free. Other amenities include an indoor pool, a fitness centre and a bar/lounge.
The Interlaken OCT Hotel Shenzhen offers 308 accommodations with iPod docking stations and minibars. LCD televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a water park (surcharge) and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Interlaken SPA has 10 treatment rooms, including rooms for couples. Services include facials and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. There are hot springs/mineral springs on site.
With your stay at The Interlaken OCT Hotel Shenzhen, you'll be connected to the convention centre and close to Dameisha Beach. You'll find features such as free WiFi in public areas, plus 4 restaurants and a full-service spa.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 4 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Splash around at the water park with a waterslide or swim in the indoor and seasonal outdoor pools
  • Treat yourself to massages, body treatments or hydrotherapy at Interlaken SPA
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a golf driving range and a playground
  • 6 minutes by car from Huaxing Temple and 15 minutes from Universiade Shenzhen Sports Center
The Interlaken OCT Hotel Shenzhen offers its guests a full-service spa, a water park (surcharge), and a waterslide. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. An indoor pool, a children's pool, and a seasonal outdoor pool are also featured at the luxury The Interlaken OCT Hotel Shenzhen.

This 5-star Shenzhen hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Vista Lago Italian restau – This fine-dining restaurant only serves dinner.
Charming Lake Chinese – This fine-dining restaurant serves lunch and dinner.
Akiba Japanese Restaurant – This restaurant specialises in sushi and serves lunch and dinner.
Interlaken Cafe – This café serves breakfast, brunch, lunch and dinner.
Lakeside Bar and Grill – On-site pub. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Electric car charging station on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 100 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Akiba Japanese Restaurant
  • Charming Lake Chinese
  • Interlaken Cafe
  • Lakeside Bar and Grill
  • Vista Lago Italian restau

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf driving range
  • Gym
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On a lake

Full-service spa

  • 10 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Interlaken OCT Hotel Shenzhen

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 500 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 100 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 11:00 AM to 11:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Interlaken Hotel Shenzhen
Interlaken OCT
Interlaken OCT Hotel
Interlaken OCT Hotel Shenzhen
Interlaken OCT Shenzhen
OCT Hotel
OCT Shenzhen Hotel
Shenzhen Interlaken
Shenzhen Interlaken Hotel
Shenzhen Interlaken OCT Hotel
The Interlaken Oct Shenzhen
The Interlaken OCT Hotel Shenzhen Hotel
The Interlaken OCT Hotel Shenzhen Shenzhen
The Interlaken OCT Hotel Shenzhen Hotel Shenzhen

The Interlaken OCT Hotel Shenzhen Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 14 out of 57 reviews
Rating 8 - Good. 26 out of 57 reviews
Rating 6 - Okay. 15 out of 57 reviews
Rating 4 - Poor. 1 out of 57 reviews
Rating 2 - Terrible. 1 out of 57 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

10/10

Amenities

7.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exquisite Mountain/Lake Resort, Very Low Cost
This is an unbelievably beautiful hotel that is incredibly low-priced by U.S. standards and by far the most palatial accommodation I've stayed in throughout the world. It is located well above the very modern city of Shenzhen at the top of a mountain. The hotel has four restaurants and across a swan lake is a massive park with walking trails, food courts and performance stages, along with a series of beautifully illuminated housing structures of all styles and periods which people rent in order to enjoy the mineral baths. These are open to hotel guests, so bring your swimming suit! I am staying in a huge mountain view room with a full living area that faces a lovely waterfall; my friends are staying in lakeside rooms with a round bathtub next to their large picture windows. The bathrooms are modern designer chic, with granite and glass, but as everywhere in this hotel, there are gorgeous architectural elements like etched glass, rich woods, and recessed light with flexible illumination controls. Honestly, you'd pay $2,000 or more per night for a hotel like this. I know it sounds too good to be true, but it is. The place is like paradise, and the people are absolutely wonderful--helpful and attentive, and ultimately able to find someone who speaks English. A Western restaurant offers a $25 buffet with dozens of Chinese delicacies, seafood dishes, and fall-backs like French fries and salad. This resort has many activity areas for children. It's an absolute paradise!
Lobby
Spacious mountain view guest room
Beautiful architectural elements everywhere
Lakeside mineral bath houses at night
Stayed 1 night in Aug 2019

6/10 Okay

Anil

Hotel amenities not very good. Italian food not good. Language big problem very Little English speaking. Breakfast is good.
Stayed 2 nights in Nov 2018

8/10 Good

jituantique, sirohiya. india

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth stay
It was a great family visit at oct interlaken .very quit and peacefull. What a great location surrounded by hills . Mini train journey to tea stream valley shows us almost complete valley. Language problem is ver much as they don't know much English except few staff of hotel . Second problem is transport from damiesha to Shenzhen city as taxi people charge Very high and no transportation from hotel to city . But overall experience was great and will give 4/5 marks
Stayed 1 night in Jun 2017

10/10 Excellent

Nikhil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great. close your eyes and make a booking
excellent . i would recommend it to everyone . beautiful property and a true 5star

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was indeed a pleasant and relaxing stay. Will go back again.

6/10 Okay

Alex, Hong Kong

Liked: Cleanliness, property conditions & facilities, room comfort
The view is very beautiful, everything nice. Except for the food at the cafe downstairs make my wife stomachache.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Nice hotel lots to see .
We found this Hotel very nice but overpriced and with next to no one able to speak English and very little European food available Not to be recommended for Foreign travelers.We were Expecting from the advertising more of a European Experience .Understanding that most of your clients are Chinese we understand ,But even to give The Chinese clients an Experience of Switzerland Maybe some swiss food and gifts .Maybe even a show.

2/10 Terrible

ash, d

Disliked: Staff & service, property conditions & facilities, room comfort
PATHETIC !
Staff uninfrormed and some were outrightly foolish. More than half the transport / facilities not working . Restaurants had no idea abt their own menu. No concern for elderly people or baby. I think allyhe investment with this sort of mainatainace and service calls for immense criticism. Will never suggest anyone to stay here - looks great on the face of it but the practicalities are outrageous and the place not livable.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel ~ expensive amenities
Excellent hotel. Villa Room was spacious and well appointed ... Like a luxury condo or apartment. The whole hotel and surrounds is set up and similar to a Chinese take on Disneyland Resort. But much bigger. However, there were several issues. All worthy amenities - spa/sauna/pool access, Tea Valley access, cbd shuttle services are extra. And there is not much to do there besides these, so you will have to pay. Restaurants are ludicrously expensive for China. Buffet breakfast was 300 RMB for two people and dinner at the Japanese restaurant 900 RMB (medium/lower priced set menu). The place is very isolated with no shuttle or public transport. Expect 100 RMB each way by taxi to Luohu. Anyway, it is a very nice luxurious spa resort that looks like Europe. But expensive!

8/10 Good

tracy xing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel on the outskirts of Shenzhen
AMAzing!!! Quick check in and out and beautiful townhouse rooms

10/10 Excellent

RY, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Catered for different needs
We travelled there for a weekend from Hong Kong where everything is so packed. So the ultimate desire is to have fresh air, quiet environment and a lazy weekend. We heard alot complaints from other reviews, but I think it's because they set unrealistic expectation without desk research on what's the uniqueness about this hotel. We booked the room type we wanted which is town house with balcony, which is even bigger than our bedroom in Hong Kong! Go for 3310. Like I said, space and tranquility was what we looked for. If you want to argue about the service standard, hotel staff English skills, food quality etc., I would say this may not be the place you should stay as those are not what they are good at. In terms of the overall concept and the business vision, I think this state-owned property/theme park has done a really good job, just to be fair.

10/10 Excellent

Zhiping

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
喜欢酒店的服务。不太喜欢酒店的食物，味道没有预想的好。
Stayed 1 night in Nov 2021

4/10 Poor

Verified traveller

Business traveller, Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
温泉不错，酒店设施老旧
酒店比较老旧，赠送生日蛋糕忘记了，温泉不错
Stayed 1 night in Jan 2021

6/10 Okay

Verified traveller

Liked: Staff & service
餐廳選擇很少 交通不方便 茶溪谷閉園了 沒什麼好玩的 酒店設施很少 晚上沒地方去 只能留在酒店 指示不清楚 找不到溫泉
Stayed 1 night in Dec 2018

8/10 Good

CHI KEUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

房間有些太久沒人入住的異味，其他都還好，特別是恆溫空調，溫度剛剛好；露台的風景也很美，白天和晚上的風景各有特色。客服很快，我們找不到空調的開關位置，打去前台，不到數分鐘已經有員工過來幫我們。
Stayed 1 night in Jul 2018

8/10 Good

Siu Hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

LOUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店外圍環境優美,很適合渡假,旁邊就是茶溪谷園區,酒店有專用通道進出,必坐小火車;經過茶溪谷就是大峽谷景區.

8/10 Good

Beth, Hong Kong

Liked: Staff & service, room comfort
酒店环境很好，就在茶溪谷旁边
房间的设施有点欠保养。我住的房间的地板上靠窗处的molding已经明显脱落了。而且进浴室门的地上有很明显的灰尘。 房间真的很大，浴室也很大，浴缸很大，等放水都等了很久：） 酒店早餐还是不错的。值得推荐。
Stayed 1 night in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境非常優美舒適

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
浴室設施有待提升
入住一樓的房間，浴室的整潔度有待改善：毛巾、沙發、拖靯包裝有些許污漬，其中一個洗手盤有大大條的裂痕；浴室插頭位移位可以見到內牆。 因為房內無Wi-Fi 而要再換房,但換完後還是很慢。 房間外邊可見湖景，光明明媚。行出酒店可徒步到樂園，找到價格相宜的餐廳進餐。
Stayed 1 night in Jan 2018

6/10 Okay

POON PUI KIT

Liked: Cleanliness, property conditions & facilities, room comfort
Poor check in service
Check in is trouble, wait over one hour
Stayed 1 night in Dec 2017

8/10 Good

Ho Fai

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017