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Citybox Helsinki

3.0 star property

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Photo gallery for Citybox Helsinki

Reception
Junior Studio Suite | Pillow-top beds, desk, laptop workspace, soundproofing
Fridge, microwave
Fridge, microwave
Laundry room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Laundry
  • Air conditioning
  • Kitchen
  • Free WiFi
  • Business services

Explore the area

Map
Kolmas Linja 8 B, Helsinki, Uusimaa, 00530
  • Helsinki Cathedral
    ‪17 min walk‬
  • Olympic Stadium
    ‪19 min walk‬
  • Helsinki Exhibition and Convention Centre
    ‪6 min drive‬
  • Helsinki (HEL-Vantaa)
    ‪33 min drive‬

Room options

View all photos for Double Room

Double Room | Pillow-top beds, desk, laptop workspace, soundproofing

Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Pillow-top beds, desk, laptop workspace, soundproofing

Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room (6 persons)

Family Room (6 persons) | Pillow-top beds, desk, laptop workspace, soundproofing

Family Room (6 persons)

  • 29 sq m
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 1 Single Bunk Bed

View all photos for Family Room

Family Room | Living area

Family Room

  • 17 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Junior Studio Suite

Junior Studio Suite | Pillow-top beds, desk, laptop workspace, soundproofing

Junior Studio Suite

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room (Small)

Double Room (Small) | Pillow-top beds, desk, laptop workspace, soundproofing

Double Room (Small)

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room (Large)

Double Room (Large) | Pillow-top beds, desk, laptop workspace, soundproofing

Double Room (Large)

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Loft Room

Pillow-top beds, desk, laptop workspace, soundproofing

Family Loft Room

  • 15 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

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About this property

Citybox Helsinki

Hotel connected to a railway/underground station in Helsinki
A microwave in a common area, a fridge in a common area and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include express check-in, express check-out and a banquet hall. Weekly housekeeping is available.
Citybox Helsinki offers 178 air-conditioned accommodations, with a hairdryer. Beds feature pillowtop mattresses. This Helsinki hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Guests can make use of the shared/communal kitchen. Bathrooms include a shower with a rainfall showerhead. Housekeeping is provided on a weekly basis.
With your stay at Citybox Helsinki, you're connected to a railway/underground station and just a quick walk from Hakaniemi Market Square. You'll find features such as free WiFi in public areas, plus meeting rooms and laundry facilities.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Amenities include meeting rooms, laundry facilities and a lift
  • Just a 3-minute drive from Helsinki Cathedral and 6 minutes from Helsinki Exhibition and Convention Centre
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Citybox Helsinki, you'll find a vending machine, laundry facilities, and express check-in. WiFi is free in public spaces. The eco-certified Citybox Helsinki also features express check-out, a lift, and a microwave in a common area.

This 3-star Helsinki hotel is smoke free.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Finnish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Housekeeping (weekly)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (123 centimetre wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Shared kitchen access

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; access will be through a private entrance

Access methods

Private entrance

Pets

  • Pets: EUR 15 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 15 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property does not have a front desk. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Guests can access their accommodation through a private entrance.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Citybox Helsinki Hotel
Citybox Helsinki Helsinki
Citybox Helsinki Hotel Helsinki

Citybox Helsinki Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 279 out of 375 reviews
Rating 8 - Good. 75 out of 375 reviews
Rating 6 - Okay. 13 out of 375 reviews
Rating 4 - Poor. 3 out of 375 reviews
Rating 2 - Terrible. 5 out of 375 reviews

9.8/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
The interior design was great but...
No breakfast, no TV, no gym, no sauna Payment was at the hotel so my cashback (smart spending) might not be eligible
Stayed 3 nights in Dec 2024

10/10 Excellent

fahimeh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Suyin Ruth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is modern and impeccably clean and comfortable, with beds and blankets that are so hard to get out of. There’s a self check in and out function without any staff around, but there’s a host office right beside these machines and the staff are always very helpful. The dining area is cosy without crowds, providing a microwave, dishes, utensils, coffee, all for occupants’ use anytime. The staff even wash these items for us so we could just help ourselves to what we need, so even though the room had no kitchen amenities, having a fully equipped one right downstairs made the stay feel like home. The hotel is a little off the city centre but is just above a metro station and has many tram and bus numbers to get to the city in 10 minutes. It’s also walkable, around 20-30 minutes depending on which part of the centre. We were very happy with our stay!
Stayed 3 nights in Dec 2024

8/10 Good

Liong Kee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Yathish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience, rooms are tidy and comfortable, definitely recommend
Stayed 3 nights in Nov 2024

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New, convenient hotel right on top of the subway entrance. Easy acccess to areas of town with multiple bars and restaurants within 2 or 3 blocks. Hotel room was spacious for the price and everything was in good order and clean.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very convenient location with restaurants and market hall nearby. Clean rooms, comfortable beds.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ismo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Miya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel
It is easy and lounge kitchen area. Super nice staffs. Room is very clean.
Stayed 2 nights in Nov 2024

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Anais

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Marta

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accessible and affordable hotel in Helsinki
New, modern, comfortable hotel, 15 mins walk to the Helsinki centre and main sights. Airport is also reasonably accessible (metro/walk + train). The checkin is done via computers, you can request room service, luggage storage without any extra fee. In the lobby you have kitchen with fridges, microwaves, co-working tables with electric sockets, TV/cinema, very stable and fast wifi throughout the hotel. Good stay for one night or few days.
Stayed 1 night in Nov 2024

10/10 Excellent

Tejaswini

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodation is clean and quiet. The rooms are big enough. There is tea and coffee amenities downstairs, along with a tv, ping pong table and seating to eat downstairs. Its a 20 minute walk to downtown Helsinki for all the sights, bars and restaurants.
Stayed 3 nights in Nov 2024

10/10 Excellent

Guan

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Very clean. Safe area for walking at night.
Stayed 1 night in Nov 2024

10/10 Excellent

Jacqueline, Victoria

Stayed 3 nights in Oct 2024

10/10 Excellent

Claudiu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely brilliant !!! ⭐️⭐️⭐️⭐️⭐️
Stayed 2 nights in Nov 2024

10/10 Excellent

Hadar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a great experience
We enjoyed our stay in citybox, it is located in a good location and it is brand new with many facilities and nice common spaces Specially in terms of cost for value - I recommend!
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, staff helpful, room very clean!
Stayed 2 nights in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
perfect for a no frills stay. Quiet floors and helpful staff.Located right next to metro.
Stayed 4 nights in Oct 2024

8/10 Good

PANOS

Travelled with partner
Liked: Property conditions & facilities
I stay 3 nights and they didn’t clean my room
Stayed 3 nights in Oct 2024

10/10 Excellent

Pankaj, Katy

Stayed 3 nights in Sep 2024

10/10 Excellent

Walker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Stayed for the Finland - Ireland football match. Excellent location between city and stadium. Easy check-in, comfortable rooms, tea/coffee and vending machines available at reception. Prices reasonable. Close to metro. Only downside was the infrequency of restocking vending machines for water and snacks.
Stayed 4 nights in Oct 2024