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Mercure Caen Cote de Nacre Herouville Saint Clair

4.0 star property

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Family Room, 1 Queen Bed with Sofa bed | 1 bedroom, premium bedding, individually decorated
Front of property
Sports facility
Golf
1 bedroom, premium bedding, individually decorated

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included
  • Gym
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
2 Place Boston, Citis, Herouville-Saint-Clair, Calvados, 14200
  • Caen University Hospital
    ‪14 min walk‬
  • Caen Memorial
    ‪5 min drive‬
  • Normandy Museum
    ‪5 min drive‬
  • Caen (CFR-Carpiquet)
    ‪15 min drive‬

Room options

View all photos for Classic Room, 1 Queen Bed

1 bedroom, premium bedding, individually decorated

Classic Room, 1 Queen Bed

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Privilege, Room, 1 Double Bed

1 bedroom, premium bedding, individually decorated

Privilege, Room, 1 Double Bed

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

1 bedroom, premium bedding, individually decorated

Classic Room, 2 Single Beds

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Connecting Rooms (Classic)

1 bedroom, premium bedding, individually decorated

Family Room, Connecting Rooms (Classic)

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, 1 Double Bed with Sofa bed

1 bedroom, premium bedding, individually decorated

Family Room, 1 Double Bed with Sofa bed

  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Single Beds

1 bedroom, premium bedding, individually decorated

Classic Room, 2 Single Beds

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 1 Queen Bed with Sofa bed

1 bedroom, premium bedding, individually decorated

Family Room, 1 Queen Bed with Sofa bed

  • 22 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Mercure Caen Cote de Nacre Herouville Saint Clair

Hotel in Herouville-Saint-Clair with 24-hour fitness centre and 24-hour business centre
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and 24-hour room service. Housekeeping is available on request.
Mercure Caen Cote de Nacre Herouville Saint Clair offers 88 accommodations with complimentary bottles of water and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch LED televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Mercure Caen Cote de Nacre Herouville Saint Clair, you're just a quick walk from Faculty of Pharmaceutical Sciences of Caen. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy French cuisine while dining at Le Restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym, a golf driving range and golf lessons
  • Within a 15-minute walk of Faculty of Pharmaceutical Sciences of Caen and Caen University Hospital
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 5810 square feet (540 square metres) and includes conference space. A 24-hour fitness centre, a library, and laundry facilities are also featured at the business-friendly Mercure Caen Cote de Nacre Herouville Saint Clair. Free self parking is available.

This 4-star Herouville-Saint-Clair hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Le Restaurant – This restaurant specialises in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Le Restaurant

Things to do

  • 24-hour gym
  • 27-hole adjacent golf course
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Library

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 5,810 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 23 December to 5 January:
  • Dining venue
The following facilities are closed on Sunday and Saturday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Maximum 1 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.40 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 per person
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Caen Cote Nacre Herouville Saint Clair
Mercure Cote Nacre Herouville Saint Clair
Mercure Cote Nacre Herouville Saint Clair Hotel
Mercure Cote Nacre Herouville Saint Clair Hotel Caen
Mercure Caen Cote Nacre Herouville Saint Clair Hotel
Mercure Caen Cote Nacre Hotel
Mercure Caen Cote Nacre
Mercure Caen Cote de Nacre Herouville Saint Clair Hotel

Mercure Caen Cote de Nacre Herouville Saint Clair Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 136 out of 299 reviews
Rating 8 - Good. 114 out of 299 reviews
Rating 6 - Okay. 31 out of 299 reviews
Rating 4 - Poor. 11 out of 299 reviews
Rating 2 - Terrible. 7 out of 299 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a central location to normandy landmarks. Limited options for evening meal. Large variety of breakfast options.
Stayed 1 night in Sep 2024

8/10 Good

Alun

All excellent, the small staff team worked very hard to make things work and meet our needs. However, the lack of a proper catering service was a real problem.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel for a night stay close to motorway and Caen City centre and lovely very helpful staff.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing i wasnt happy about was the cost of the breakfast. I just wanted a croissant and coffee and wasn't prepared to pay 19 euros for that! I thought there should have been more options.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, clean, new, in industrial area near mall and gas station. Close to Caen
Stayed 1 night in Aug 2024

8/10 Good

Hamed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and clean
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Hatem

Stayed 1 night in May 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Park bad because of renovation
Stayed 2 nights in May 2024

8/10 Good

Shruti

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good.
Stayed 2 nights in Apr 2024

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast. Hotel currently being renovated. Looking good so far
Stayed 1 night in May 2024

2/10 Terrible

Darren

Stayed 1 night in Apr 2024

8/10 Good

David, brentwood

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Mercure Heuroville-St.Claire staff was great and very helpful. The restaurant was quite good but a very limited menu. Breakfast was excellent! Our room was okay but too hot after the whole hotel AC was turned off. We had no way to just run the fan or open a window. It was also in an industrial area that we will avoid if we return to the Caen area.
Stayed 3 nights in Sep 2023

2/10 Terrible

Ahmed

Stayed 1 night in Sep 2023

10/10 Excellent

Melanie

Stayed 1 night in Aug 2023

6/10 Okay

Cloe

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very Unclean
We booked the Mercure as they are usually lovely, however this hotel is definitely not worthy of its four stars. The hotel room was spacious but it was filthy. Spiders webs, dead spiders, dirty toilet, mould everywhere in the bathroom on the tiles and green stains on the wall/wallpaper in the room, where product has been poured down it and not cleaned… It is outdated and does not reflect the hotel’s images at all ! Really disappointing and waste of money.
Stayed 1 night in Aug 2023

10/10 Excellent

Katherine, Berwick

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay, pleasant and polite staff
Stayed 1 night in May 2023

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Amy, the woodlands

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and modern. Beds were super comfy and staff was friendly.
Stayed 1 night in Mar 2023

6/10 Okay

Kate

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
Overpriced. Grumpy receptionist. Strange musty smell throughout hotel. No air con. Restaurant staff were very friendly and accommodating however.
Stayed 1 night in Aug 2022

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2022

8/10 Good

emily

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice bathroom, dark room
Outside of town but good location if you come by car and want to visit some Normandie beaches. Nice bathroom with good water pressure but only one bath towel in a double room - we had to ask for one for the second person. Very dark room, only small high level window, cause there is an ugly roof going up until far, dark carpet. No minibar/fridge. This is more like a 3 star room to me.
Stayed 2 nights in Aug 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in May 2021