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Quality Inn

2.5 star property

Choose dates to view prices

Photo gallery for Quality Inn

Premium bedding, desk, laptop workspace, iron/ironing board
Lobby
Point of interest
Point of interest
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

Map
313 Cunningham Rd, Franklin, NC, 28734
  • Franklin Gem and Mineral Museum
    ‪4 min drive‬
  • Smoky Mountain Center for the Performing Arts
    ‪5 min drive‬
  • Cowee Mountain Ruby Mine
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Reception

Hampton Inn Franklin

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (372)
The price is €146
for 1 room
includes taxes & fees
4 Apr - 5 Apr
Hampton Inn Franklin

About this property

Quality Inn

Hotel with free breakfast, near Scottish Tartans Musuem
An indoor pool, a 24-hour business centre and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Quality Inn offers 60 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn. During your stay, you're just a quick walk from Nantahala National Forest. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a computer
  • Just a 3-minute drive from Scottish Tartans Musuem and a few minutes from Franklin Gem and Mineral Museum
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served daily. An indoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn. Free self parking is available.

This Franklin hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Franklin
Comfort Inn Hotel Franklin
Franklin Comfort Inn
Comfort Hotel Franklin
Comfort Inn Franklin Hotel
Quality Inn Hotel
Quality Inn Franklin
Comfort Inn Franklin
Quality Inn Hotel Franklin

Quality Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 267 out of 599 reviews
Rating 8 - Good. 201 out of 599 reviews
Rating 6 - Okay. 83 out of 599 reviews
Rating 4 - Poor. 30 out of 599 reviews
Rating 2 - Terrible. 18 out of 599 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Matthew

Stayed 2 nights in Dec 2024

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024

2/10 Terrible

Bhargav

Travelled with family
Disliked: Staff & service, property conditions & facilities
Worst hotel with lots of bugs roaming inside the room. I switched atleast 3 rooms and finally settled with last one with no other choice. Front desk was polite in switching rooms. Below average breakfast. Close to near by restaurants. Probably will never visit again. Im pretty disappointed with rating shared in Expedia & the ground reality of this hotel. I prefer to get refunded for my booking.
Stayed 1 night in Nov 2024

6/10 Okay

Tonia

Liked: Staff & service
Average, okay for one night
For the price and based on reviews, I expected a better stay. The front staff person was very helpful. We had a problem with our TV and she came up and fixed it. Property is older, the hallways had a kind of musty smell. Furnishings were kinda worn. Good size bathroom with good water pressure. The towels were rough and seemed to be stained. Needed replacing.
Stayed 1 night in Nov 2024

8/10 Good

Mara, Lutz

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Staff was friendly room updated clean bed comfortable walls are thin can hear others in the hallway. Breakfast was mehhhhhj.
Stayed 2 nights in Nov 2024

8/10 Good

Nowelle

Stayed 1 night in Nov 2024

10/10 Excellent

Johntay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I went with my husband. We had a wonderful trip
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 1 night in Oct 2024

6/10 Okay

Jenice

Disliked: Cleanliness, property conditions & facilities, room comfort
Would not recommend. Smelly!
Room was smelly…musty. Carpet was in poor condition. Not sure if odor was from wall A/C or the carpet. Room was adequate for a quick overnight stay. Breakfast was a packaged muffin, yogurt & coffee. We took it to our room because seating was minimal. I would not recommend this hotel. Check in & out process was incredibly slow because the owners appear to live on site & were obviously doing other tasks.
Stayed 1 night in Sep 2024

8/10 Good

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Harriett

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
It's convenient to most locations.
Stayed 2 nights in Sep 2024

8/10 Good

MARIUSZ

Stayed 2 nights in Aug 2024

8/10 Good

RaChelle

Stayed 2 nights in Aug 2024

10/10 Excellent

Patricia Wesley

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Aug 2024

2/10 Terrible

Stacie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not recommend staying here
We were in town for a funeral and chose this hotel based off of other reviews. Check in was easy. When we opened the door to our room I could instantly smell it was musty but the a/c was off so we tuned that on. During the night I woke up because I was itchy everywhere. I started to look around the room and found mold and dirt where the refrigerator is placed. I went to the front desk to inform them and they moved us to another room..not much better…disgusting stain on the comforter and mold and dirt around the refrigerator. I’ve posted pics of the room, lamp shades and the ice maker in the lobby. This place is disgusting!!
Mold and dirt where the refrigerator is
Lampshade
I don’t even want to know what this stain is
Ice maker in lobby
Stayed 2 nights in Aug 2024

6/10 Okay

aye, Fort Wayne

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

tamitha

Stayed 1 night in Jul 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

david

Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Rena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024