Iberostar Selection Playa Mita - All Inclusive - Reviews, Photos & Rates | ebookers.fi

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VIP Access

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Dates

May 2025

June 2025

3 outdoor pools, pool umbrellas, pool loungers

Garden

Lobby sitting area

Terrace/patio

Free minibar, in-room safe, desk, laptop workspace

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
Room service

Explore the area

Comercial Camino Ingreso a Litibú, Lote 15, Punta de Mita, NAY, 63734

Litibu Golf Course
‪7 min walk‬
Punta de Mita Beach
‪6 min drive‬
Punta Mita Golf Club
‪7 min drive‬
Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
‪45 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Terrace/patio

Junior Suite (Beach Access)

Partial ocean view
44 sq m
Sleeps 4
1 Double Bed OR 1 King Bed

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Sunset View)

Harbour view
39 sq m
Sleeps 4
1 Double Bed OR 1 King Bed

View from room

Junior Suite, Oceanfront (Sunset view)

Ocean view
44 sq m
Sleeps 4
1 Double Bed OR 1 King Bed

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Sunset View)

Partial ocean view
39 sq m
Sleeps 1
1 Double Bed OR 1 King Bed

Free minibar, in-room safe, desk, laptop workspace

Last room available

39 sq m
Sleeps 1
1 Double Bed OR 1 King Bed

Free minibar, in-room safe, desk, laptop workspace

Premium Room, Accessible

39 sq m
Sleeps 4
1 Double Bed OR 1 King Bed

Balcony

Premium Room, Accessible

39 sq m
Sleeps 1
1 Double Bed OR 1 King Bed

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Promo)

39 sq m
Sleeps 1
1 Double Bed OR 1 King Bed

49-inch LED TV with cable channels, TV, iPod dock

Room, Golf View

39 sq m
Sleeps 1
1 Double Bed OR 1 King Bed

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Pure Wellness)

Sleeps 1
2 Double Beds OR 1 King Bed

Balcony

Premium Room (Pure Wellness)

Sleeps 4
2 Double Beds OR 1 King Bed

Free minibar, in-room safe, desk, laptop workspace

Junior Suite, Oceanfront (Pure Wellness)

Ocean view
Sleeps 1
2 Double Beds OR 1 King Bed

Free minibar, in-room safe, desk, laptop workspace

Room, Golf View

39 sq m
Sleeps 4
1 Double Bed OR 1 King Bed

Free minibar, in-room safe, desk, laptop workspace

Junior Suite, Oceanfront (Pure Wellness)

Ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

Terrace/patio

Junior Suite (Beach Access)

Partial ocean view
44 sq m
Sleeps 1
1 Double Bed OR 1 King Bed

Free minibar, in-room safe, desk, laptop workspace

Last room available

39 sq m
Sleeps 4
1 Double Bed OR 1 King Bed

Free minibar, in-room safe, desk, laptop workspace

Premium Room

39 sq m
Sleeps 1
1 Double Bed OR 1 King Bed

Free minibar, in-room safe, desk, laptop workspace

Premium Room

39 sq m
Sleeps 4
1 Double Bed OR 1 King Bed

View from room

Junior Suite, Oceanfront (Sunset view)

Ocean view
44 sq m
Sleeps 1
1 Double Bed OR 1 King Bed

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Promo)

39 sq m
Sleeps 4
1 Double Bed OR 1 King Bed

Free minibar, in-room safe, desk, laptop workspace

Premium Room, Pool Access

Sleeps 1
1 Double Bed OR 1 King Bed

Free minibar, in-room safe, desk, laptop workspace

Premium Room, Pool Access

Sleeps 4
1 Double Bed OR 1 King Bed

49-inch LED TV with cable channels, TV, iPod dock

Premium Room, Oceanfront (Sunset View)

Ocean view
39 sq m
Sleeps 3
1 King Bed

View from room

Junior Suite, Oceanfront

44 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

Free minibar, in-room safe, desk, laptop workspace

Junior Suite, Oceanfront

Ocean view
44 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Beach/ocean view

Premium Room, Oceanfront (Sunset View)

Ocean view
39 sq m
Sleeps 1
1 King Bed

Similar properties

Beach nearby, free beach shuttle, sun-loungers, beach umbrellas

Pool
Hot tub
All-inclusive
Spa

for 1 room

includes taxes & fees

8 May - 9 May

Front of property – evening/night

Pool
Breakfast included
All-inclusive
Spa

for 1 room

includes taxes & fees

8 May - 9 May

About this property

Iberostar Selection Playa Mita - All Inclusive

Luxury property on the beach, with 3 outdoor pools

Catch some rays at the beach or spend the day relaxing at Iberostar Selection Playa Mita - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.

Iberostar Selection Playa Mita - All Inclusive offers 452 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to balconies. 49-inch LED televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Punta de Mita property provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and coffee/tea makers. Housekeeping is provided on a daily basis.

2 outdoor tennis courts, a health club and a complimentary water park are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Sensations has 5 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Iberostar Selection Playa Mita - All Inclusive. During your stay, you're just a quick walk from Litibu Golf Course. Enjoy features like free WiFi in public areas and free valet parking, plus 3 outdoor pools.

Free WiFi
Free valet parking and self-parking
Enjoy international cuisine at Nopal Buffet, one of the property's 5 restaurants and 8 bars/lounges
Splash around at the free water park or swim in the 3 outdoor pools
Indulge with body treatments, hydrotherapy or detox wraps at Spa Sensations
Services include babysitting, a free children's club and dry cleaning/laundry
On-site recreation includes 2 outdoor tennis courts, a gym and a playground
Guests have great things to say about the beach and the helpful staff
0.4 mi (0.6 km) from Litibu Golf Course and 7.9 mi (12.7 km) from Sayulita Beach

Iberostar Selection Playa Mita - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Iberostar Selection Playa Mita - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 8 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Self parking and valet parking are free.

This 4.5-star Punta de Mita property is smoke free.

Nopal Buffet – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Pacific Express – This fine-dining restaurant only serves dinner. Reservations are required.

Tsuba Japanese Restaurant – This theme restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required.

La Bahia Restaurant – This steakhouse only serves dinner. Reservations are required.

Cuate Pancho Mexican – This theme restaurant specialises in local cuisine and only serves dinner. Reservations are required.

24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Land activities

Fitness facilities

Tennis

Tennis racquets

Children's club

Entertainment

On-site entertainment and activities

Awards and affiliations

Eco-certified property

This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Free valet parking on site

Food and drink

2 poolside bars
5 restaurants
8 bars/lounges
A beach bar
A coffee shop/cafe
A swim-up bar
Couples/private dining
Snack bar/deli

Restaurants on site

Cuate Pancho Mexican
La Bahia Restaurant
Nopal Buffet
Pacific Express
Tsuba Japanese Restaurant

Things to do

2 outdoor tennis courts
3 outdoor pools
Arcade/game room
Billiards/pool table
Children's pool
Evening entertainment
Farming classes
Free children's club
Free water park
Full-service spa
Health club
Nightclub
Playground
Sailing
Scuba diving
Shopping
Surfing/bodyboarding
Table tennis

Family friendly

3 outdoor pools
Arcade/game room
Children's pool
Free children's club
Free supervised activities for children
Free water park access
Grocery/convenience store
In-room babysitting
Laundry facilities
Playground
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

Business centre
Meeting rooms

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
On the waterfront
Pool loungers
Pool umbrellas
Terrace

Full-service spa

5 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Smooth flooring in room
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

49-inch LED TV with cable channels
IPod dock

Food and drink

24-hour room service
Coffee/tea maker
Free stocked minibar

More

Air conditioning
Ceiling fan
Cleaning products are eco-friendly
Composting
Desk
Desk chair
Eco-friendly toiletries
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Late check-in subject to availability

Late check-in fee for check-in between noon and 2:00 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.

Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Early check-in is available for a fee (subject to availability)
Late check-in fee for check-in between noon and 2:00 PM
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products

This property is professionally cleaned

Front desk staff will greet guests on arrival at the property.

We should mention

Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Iberostar Mita

Iberostar Playa Mita

Iberostar Playa Mita All Inclusive

Playa Mita

Playa Mita Iberostar

Iberostar Playa Mita All Inclusive Higuera Blanca

Iberostar Playa Mita Higuera Blanca

Iberostar Playa Mita All Inclusive All-inclusive property

Iberostar Selection Playa Mita All Inclusive Higuera Blanca

Iberostar Playa Mita All Inclusive

Iberostar Playa Mita Inclusive

Iberostar Selection Playa Mita All Inclusive

Iberostar Selection Playa Mita - All Inclusive Punta de Mita

Iberostar Selection Playa Mita - All Inclusive Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Christopher

20 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Jan 2025

10/10 Excellent

vivienne

Travelled with partner

19 Jan 2025

Liked: Cleanliness

stinky pillows not replaced despite requests. excellent buffet with seared ahi tuna! new system great as reservations not required for the a la cartes except the japanese. first come first served & waiting lists usually about 45 minutes & paged by text. churros available but not freshly fried like in the past & no mexican fiesta with traditional games. steakhouse new york strip with chimichurri so good. japanese could learn from other tepanyaki ginger & sesame sauces. no tamales or enchiladas at the mexican. tacos poolside were a treat! 24 hour starcafe had cappuccino, chai latte & pastries. usually boogie boards available for borrowing but here private co lets you buy ratchet but functionable boards & buys them back for $20. lifeguards lovely & tell you about the surf conditions to save you before you hit the waves! activities fun, dance lessons, aqua size, yoga & bingo. shout out to moni, marco polo and carlos for friendliness. traditional seed bead craft included. pool will be heated next month;(. evening show tickets expensive at $99/person. (never had to pay at other resorts.) higuera golf course next door fab & transport in golf cart included (we tipped). pool tables busy. cues and balls lent at reception if you leave id. wonderful wrist band with room key attached & no towel card required very helpful! coke zero & sprite zero in mini fridge! coco chases grackles. despite the pillow thing, our second time here & the quality of the food will likely draw us back.

Stayed 11 nights in Jan 2025

6/10 Okay

Kassie

Travelled with partner

16 Jan 2025

Liked: Cleanliness

Disliked: Property conditions & facilities

Average stay. The food wasn't great and there wasn't a very large selection at the buffet. You can't make reservations at any of the restaurants so sometimes you can't get into eat until very late. We went for New Years, we had planned to go to the night club but at the door we were told it was $50 per person to get in, because they had dancers and a bunch of activities. We ended up paying $50 for 2 people and there were only 2 other people in the bar! It didn't end up getting busy at all. There was no indication previously that we would have to pay extra to get into to a part of the all inclusive we already paid for. It wasn't horrible it was just an average stay.

Stayed 5 nights in Dec 2024

4/10 Poor

Danny A

Travelled with partner

14 Jan 2025

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

We were very unhhappy and disappointed with this hotel and we will not be staying here again. We booked a ocean view room with a king bed well in advance and did get the ocean view room with 2 doubles. We asked to be moved and were told that there was no availability for a king size bed so the solution was to push the beds together. So one of us were always sleeping in the crack of the bed. Not acceptable. The hotel is pretty far away from everything so cabs were needed and very expensive to take us from one place to another. We were also there to look at wedding venues- made an appointment with Victor- he showed up 30 minutes late so we cancelled with him. What is our time worth? The food was always cold no matter what restaurant we chose to eat at. The best thing that we found at this hotel was that the staff was very helpful and apologized for all the mishaps. - for that reason alone- i would rate this a 3/10. There are pother places to stay in puerto vallarta- this is not one that I would recommend.

Stayed 4 nights in Jan 2025

4/10 Poor

Geoffrey David

9 Jan 2025

The food was definitely sub-par.

Stayed 6 nights in Dec 2024

6/10 Okay

Daniel

6 Jan 2025

Stayed 4 nights in Dec 2024

8/10 Good

Laura

Travelled with family

5 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I thought the food was very mediocre, and we were very disappointed to see there were no water sports (the website advertised kayaks, hobie cats and windsurfers.) They only have kayaks in fact - they should update their website. The sunset bar was a favorite location, and the beach and setting was gorgeous. The place was pretty and immaculate. One of the lamps in our room was broken and I reported it several times to the concierge but it never got fixed. Overall, it was a lovely stay and a nice place. I don't think it deserves 5 star status however.

Stayed 5 nights in Dec 2024

6/10 Okay

Ana

5 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Dec 2024

6/10 Okay

Kristen, Sammamish

Travelled with family

4 Jan 2025

Liked: Amenities, property conditions & facilities

Disliked: Staff & service

This property was of much lower quality than expected. Check in was not easy, no drinks were given (although given to other guests), VIP status not offered and things such as towel cards were forgotten. The room was fine but bathroom was dirty, mold and ring around the tub/sand on the floor and eco bottles for water not in the room. There is not a sand beach, only a rocky area with limited seating. There was a wait at all of the restaurants and only one took reservations, sometimes upward of an hour or two and when seated, buffets ran out of food. The steakhouse was horrible, food took 45 minutes and was steaks were raw (not pink or rare, steak was seared but not edible; our group and those around us (who we did not know) all complained and left. Check out was also a nightmare, waited 45 minutes and they had our rooms messed up and tried to tell us we could not leave. The bars were great, pool ok although no adult pool and it is definitely a family resort. People claim pool chairs as early as 7AM so if you want chairs, be sure to get up early and put your towels on them. San Pancho was a fabulous place to visit for a day trip as well as the sailboat trip to the Hidden Beach. Would not recommend this resort for the money, they have a lot of work to do!

Stayed 7 nights in Dec 2024

10/10 Excellent

Danya

Travelled with family

2 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Really calm

Stayed 4 nights in Dec 2024

10/10 Excellent

Rollin

Travelled with partner

2 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

El servicio excelente, todo el personal siempre fue muy amable. Buena calidad de los alimentos y bebidas. El personal a cargo de las actividades estaba bien preparado. Disfrutamos mucho la banda en vivo, ojalá que ellos tocaran por más tiempo; ellos terminaban muy temprano :) agradecemos que haya un espacio en la habitación para trabajar en nuestra computadora.

Stayed 4 nights in Dec 2024

8/10 Good

Michellle

Travelled with family and small children

28 Dec 2024

Liked: Staff & service, amenities, property conditions & facilities

Overall wonderful and the staff are amazing. Room cleaning and maintenance has lapsed since previous stays. Rooms also need a deep clean and refresh.

Stayed 7 nights in Dec 2024

8/10 Good

Alexander, San Diego

Travelled with family

28 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall i like it

Stayed 8 nights in Dec 2024

2/10 Terrible

Miguel

28 Dec 2024

Stayed 3 nights in Dec 2024

10/10 Excellent

Teresa

Travelled with family and small children

24 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Resort was perfect. Right balance between entertainment options and quiet options. Food was excellent. Entertainment staff was great! Housekeeping was prompt and efficient. Front seat and concierge were super helpful. Third time at this resort. We’ve been to other all inclusive but this one wins, hands down!

Stayed 7 nights in Dec 2024

8/10 Good

Clarisse Pauline

Travelled with family

17 Dec 2024

Liked: Staff & service, amenities, property conditions & facilities

Disliked: Cleanliness

The staff were amazing, very friendly and very helpful. we enjoyed our stay. The food was good and the activities were fun. We did enjoy our trip although the cleanliness of our room was undesirable. The sheets were clean but the mattress and the pillows (all of them) had a strong sweat and mildew smell that was very apparent. Even when our sheets were changed, the smell remained. We also found multiple lash extensions from guests that stayed before us in the bathroom. I felt that our room wasn’t thoroughly cleaned before we checked in.

Stayed 5 nights in Dec 2024

8/10 Good

Wendy

Travelled with partner

12 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Food was excellent and readily available. Bed was comfortable. The surface stone around the pool was quite slippery for both of us, so would recommend wearing pool shoes. Music at the pool was loud for our liking, but we found a quieter location.

Stayed 14 nights in Nov 2024

8/10 Good

Natalya

8 Dec 2024

Liked: Cleanliness, amenities

Good vacation time

Stayed 6 nights in Dec 2024

10/10 Excellent

Anton, Issaquah

Travelled with family, Travelled with family and small children

7 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

-

Stayed 6 nights in Dec 2024

4/10 Poor

Maria

5 Dec 2024

Liked: Staff & service

Disliked: Cleanliness

Stayed 5 nights in Nov 2024

10/10 Excellent

Ojas

Travelled with family and small children

3 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very enjoyable experience for the whole family to be together and have a blast!

Stayed 5 nights in Nov 2024

10/10 Excellent

Faranak

Travelled with family

29 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A lovely destination especially with kids. The Spa is amazing!!!!

Stayed 6 nights in Nov 2024

8/10 Good

Andrew Daniel

29 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Nov 2024

6/10 Okay

Lizbellth

25 Nov 2024

Liked: Cleanliness, staff & service

The beach is very relaxing, not a lot of vendors which is good!Stayed there a couple of years and go and the food quality for the dinner options were much better! The drinks were watered down. It was very loud at night when trying to sleep, a lot of people walking by our room, yelling, sounded like they were dropping dishes and cups!

Stayed 4 nights in Nov 2024

6/10 Okay

Robert

Travelled with partner

17 Nov 2024

Liked: Cleanliness, staff & service

The staff was AMAZING. All of them!! Attentive, kind, playful, helpful. Always a smile. The room as OK. The sheets were rough & scratchy. The A/C never cooled the room. The European style of a half glassed-in shower baffles me. Completely soaked bathroom with every shower. A sink faucet that barely hangs over the sink. Just annoying details. The pool looked nice (only my husband used it) but this property has far too many little, little kids for us. That's our bad as we should have chosen an adults only property. The beach is very far to get to, down either a ton of stairs or several elevator floors. That just didn't work for us. Wonderful bar over the beach. There is no perceived nor communicated excitement about activities. The main bar has something different every night but we only found out half way through our stay from bar staff. No signs. No announcements. There is a theater with shows that we found out about on our last night. No heads up at all. There were super fun activities at the pool but if you weren't there at the right time, you would have no idea. At check-in, we were assigned a concierge. She was lovely, but didn't go over any activities. By far, the biggest disappointment was the food. EVERYTHING was over cooked yet cold. I had to have food reheated because it was only room temp. Even from different stations. Baked goods were flat & tasteless. No attention to detail. A lot of food doesn't mean to good food. A new chef is called 4. Steakhouse was great!

Stayed 5 nights in Nov 2024

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