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ACE Hotel

3.5 star property

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Photo gallery for ACE Hotel

Lobby
Buffet
Shower, free toiletries, hair dryer, slippers
Food and drink
Deluxe Double Room | Minibar, in-room safe, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
139H Nguyen Trai Street, District 1, Ho Chi Minh City

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, free WiFi

Deluxe Double Room

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, free WiFi

Standard Double Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room, 2 Double Beds, City View

Minibar, in-room safe, free WiFi

Family Room, 2 Double Beds, City View

  • 30 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Executive Triple Room

Minibar, in-room safe, free WiFi

Executive Triple Room

  • 29 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Double or Twin Room

Minibar, in-room safe, free WiFi

Superior Double or Twin Room

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About this property

ACE Hotel

Hotel with a 24-hour front desk, a quick walk to Galaxy Nguyen Du
A restaurant, a business centre and dry cleaning are available at this hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and express check-in are on-site.
ACE Hotel offers 35 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at ACE Hotel, you're just a quick walk from Bui Vien Walking Street. Enjoy features like free WiFi in public areas, plus a restaurant and a business centre.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • Within a 15-minute walk of Galaxy Nguyen Du and Ben Thanh Market
  • Airport shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi. You'll find a business centre on site. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and laundry facilities are also featured at ACE Hotel.
ACE Hotel has a restaurant on site.
Room service is available.

Languages

Chinese (Mandarin), English, French, Russian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Terrace

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: noon
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 3 and over, and test must have been administered no more than 72 hours prior to check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at ACE Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 230000.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 545000 per vehicle (one-way)
  • Rollaway bed fee: VND 230000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
ACE Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

ACE Hotel Ho Chi Minh City
ACE Ho Chi Minh City
ACE Hotel Hotel
ACE Hotel Ho Chi Minh City
ACE Hotel Hotel Ho Chi Minh City

ACE Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 15 out of 65 reviews
Rating 8 - Good. 32 out of 65 reviews
Rating 6 - Okay. 13 out of 65 reviews
Rating 4 - Poor. 4 out of 65 reviews
Rating 2 - Terrible. 1 out of 65 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and friendly i will stay there next time I go to ho chi minh city Vietnam
Stayed 10 nights in Nov 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
No hot water for shower, no mirror in the bathroom, no hotel phone in the room to call the front desk
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
Along main road, ezy to get can/grab. The staircase going up to lobby & to 9tj floor for brkfast is not convenient for senior travellers
Stayed 2 nights in Feb 2019

8/10 Good

Charity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveller

Location is good. Walking distance to most tourist attractions in District 1. Room is decent and comfortable. Breakfast is also provided. However, noise from other rooms such as opening doors or playing music can be heard loudly but should not be a big deal.
Stayed 2 nights in Nov 2018

4/10 Poor

Juraimi, Singapore

Disliked: Cleanliness, property conditions & facilities, room comfort
Room too small Need to wait for water 30sec or more than the water get hit at shower Had from Ban Thain market
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
It was quiet and just right for a 1 night stop over. Walking distance to everything I wanted to do in the city. I was very pleased.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, but area around hotel is a bit dirty. Breakfast at hotel is good but place is very small. Hotel is located near major attractions which can be reached by taxi or on foot. I recommend using GRAB to get around. Very cheap and don't have to worry about hassling with taxi driver. Overall a good stay for your money
Stayed 5 nights in May 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
They do well with what location and space they have available in this city. Location is great and you can walk to many places if you're a walker. Not much English spoken but communication was ok. We just went off and asked other people. Shower took forever to heat up in one room but nice once it did. Other room shower was brilliant. Breakfast is simple and tasty.
Stayed 1 night in May 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very dirty but can't expect much for price air condition leaks very noisy opening doors of closet very dirty and blanket looked very dirty but beds were comfortable
Stayed 2 nights in Apr 2018

8/10 Good

Ando, south assie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
***** 4-8 stars for value
Hotel was a Great stay, Great people, easy to communicate with !
Stayed 5 nights in Mar 2018

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ACE hotel was very good, the only complaint I have is the beds were a little too firm. The buffet breakfast was excellent every day but the dining area is quite small.

8/10 Good

Hello, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel condition good，breakfast tasty and many choice. But the air-condition water leak.
Stayed 3 nights in Mar 2018

8/10 Good

Teh's family, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money - good breakfast & location
Good value for money. Our family stayed for 4 nights. Free breakfast was very good-different vege and noodles/rice everyday. Location is good - opposite few great Vietnamese & Chinese restaurants. 500m walk to Sense Shopping Centre and Backpackers Steet(street party like LanKwaiFong in HK at night) and morning Pacific Market. Used Grab & Uber to go to Ben Thanh Market, Takashimaya-Saigon Centre,Andong & Chinatown. Joined local tour for HCMC city tour, My Tho and Beng he. Great food and shopping (but hv to keep bargaining)
Stayed 4 nights in Nov 2017

8/10 Good

mark, florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the price
This is the second time after a few weeks of traveling i went back to stay there. Great cheap place but they need to clean the AC filters, I've done this on both stays. Other than that nothing to complain about, i would stay there again and again.
Stayed 2 nights in Nov 2017

8/10 Good

Bonnie, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great shopping location
Clean friendly hotel close to shops and restaurants. Does not have tea/ coffee in room or breakfast included but plenty of cafes around to compensate. Good budget hotel.
Stayed 1 night in Nov 2017

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy and comfortable stay.
The hotel is vey well maintained and the bed is really comfortable. I've choose the cheapest room because it said it as no windows and I preferred dark rooms, however there was a little windows to the hall way, no problem at all. The hotel location is another plus, It's 15min walking distance to Ben Thanh Market, and 5 minutes walking to Pho đi bo Bui Vien walking street, a party street. The staff are super friendly and would do things to make you feel hone. We request 2 extra pillows and we were promptly served. The breakfast is included. You can ask for eggs or soup if you like and the ladies working there are very nice too. I personally didn't like the coffee but the rest of buffet was good. Overall we were very happy with our stay.
Stayed 7 nights in Nov 2017

8/10 Good

mark, florida

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Nice hotel just needs a bit improvement
Best value for money and I will stay there again. Towels are old and dirty but other than that it's a great hotel
Stayed 1 night in Oct 2017

8/10 Good

Tang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lookout for the correct address of Ace Hotel
Overall stay at Ace Hotel was good except that we actually booked the wrong hotel. We had actually book Ace Hotel instead of Ace Hotel Ben Thah, had paid US$20 per nite for the swop over. Signs..
Stayed 2 nights in Jul 2017

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ace hotel was just that
Super staff super clean, it was Ace, good area, net to a fabulous Japanese restaurant, across from a decent Chinese restaurant,
Stayed 5 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jin Chi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay!
Nice and cosy hotel room. Very comfy and nice bed, shower is a little slow to heat up though.. no complaints about that. Good location with eating places nearby. It's a little far to walk to ben thanh market though, around 15min walk, but near to pubs at pham ngu lao area, around 5min walk.. overall it's great value for money and I would choose this hotel any time should I go back for holiday.

6/10 Okay

jessica, SG

Liked: Cleanliness
Disliked: Room comfort
Glass toilet wall and door
Had an incident with the hotel reception regarding the SIM card but resolved it in the end when he gave me a refund. Would advise tourists to just go to the SIM card store ( I went to Mobifone 5 min walk away) directly. The toilet wall and door is made out of glass. See-through so it's a bit "intimate" not great if you're going with a group of friends who are not ready for naked action. I was sadly allergic with the sheets, but my boyfriend was fine with it. The breakfast was fairly good with very friendly staff.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok overall
Great stay