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Ailen Garden II Hotel

3.0 star property

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Photo gallery for Ailen Garden II Hotel

Family 6 Persons | View from room
Exterior
Lobby
Minibar, in-room safe, desk, blackout curtains
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

Map
283/8 Pham Ngu Lao, Pham Ngu Lao Ward, District 1, Ho Chi Minh City
  • Bui Vien Walking Street
    ‪1 min walk‬
  • Pham Ngu Lao Street
    ‪2 min walk‬
  • Ben Thanh Market
    ‪8 min walk‬
  • Ho Chi Minh City (SGN-Tan Son Nhat Intl.)
    ‪24 min drive‬

Room options

Family room with 8 adults

  • Sleeps 8
  • 3 Queen Beds and 1 Single Bed

View all photos for Family Room

Minibar, in-room safe, desk, blackout curtains

Family Room

  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room

Double Room | Minibar, in-room safe, desk, blackout curtains

Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family 6 Persons

Family 6 Persons | View from room

Family 6 Persons

  • 45 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Single Bed

View all photos for Triple Room

Triple Room | View from room

Triple Room

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Twin Room

Twin Room | Minibar, in-room safe, desk, blackout curtains

Twin Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

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About this property

Ailen Garden II Hotel

Hotel with free parking, steps from Bui Vien Walking Street
Along with 24-hour room service, this hotel has concierge services and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site.
Ailen Garden II Hotel offers 10 air-conditioned accommodations with minibars and a safe. 32-inch LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries.

This Ho Chi Minh City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Ailen Garden II Hotel, you're just a quick walk from Bui Vien Walking Street. Features include free WiFi in public areas and free self-parking, plus dry cleaning service.
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Steps from Bui Vien Walking Street and Pham Ngu Lao Street
  • Airport shuttle service available for a fee
As a guest of Ailen Garden II Hotel, you'll find a vending machine, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Ailen Garden II Hotel also features concierge services, dry cleaning/laundry services, and 24-hour room service. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Ho Chi Minh City hotel.

24-hour room service is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site

Things to do

  • Bicycle rentals

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ailen Garden II Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 330000.00 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Ailen Garden II Hotel Ho Chi Minh City
Ailen Garden II Ho Chi Minh City
Ailen Garden II
Ailen Garden Hotel Ho Chi Minh City
Ailen Garden Ho Chi Minh City
Ailen Garden
Ailen Garden II Hotel
Ailen Garden Hotel
Ailen Garden II Hotel Hotel
Ailen Garden II Hotel Ho Chi Minh City
Ailen Garden II Hotel Hotel Ho Chi Minh City

Ailen Garden II Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 37 out of 96 reviews
Rating 8 - Good. 31 out of 96 reviews
Rating 6 - Okay. 11 out of 96 reviews
Rating 4 - Poor. 6 out of 96 reviews
Rating 2 - Terrible. 11 out of 96 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

A

Stayed 2 nights in Aug 2024

10/10 Excellent

A

Stayed 4 nights in Aug 2024

8/10 Good

Lisa

Stayed 2 nights in Jun 2024

2/10 Terrible

Chau, Anaheim

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Very terribe. No elevator. First the gave me room in third floor with only one key room. Then, the AC stopped work after couple hours. Then, they gave me the other small room in fifth floor, I had to clamp up there with no elevator. Really made me mad. Because any time I went out and go back I have to clamp up to fifth floor. The towels, and bed very old and dirty. I booked 2 nights but I couldn't survive up to the second. I checked after the first night stayed. Overall, very bad. No toilets paper. And only one old towel per person stay.
Stayed 2 nights in May 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Positive Experience
Quick and easy check-in/check-out. Very prompt service for requests for towels, etc. The staff man this hotel and Ailen Garden 1 a couple doors down. When there wasn't a staff member in AG 2, there was always one outside of AG 1 to come right over and help. It had all basic amenities (AC, wifi, hair dryer, etc), plus a fridge that worked well, and a safe (it's small, but it's secured to the closet floor, so someone couldn't just grab it and go). Perfect location to nightlife, restaurants, bus stops, parks. It's not the Ritz, but it's appropriate for the price you pay. Would stay again.
Stayed 4 nights in Mar 2024

10/10 Excellent

thanh

Liked: Amenities
Stayed 22 nights in Dec 2023

10/10 Excellent

Esmeralda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the price
The location is good there is a lot of good restaurants around there.. There is not elevator for luggage
Stayed 2 nights in Dec 2023

8/10 Good

ALESSANDRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
helpful host easy access to bui vien st
Stayed 4 nights in Mar 2023

2/10 Terrible

Quynh

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 2 nights in Jan 2023

8/10 Good

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

2/10 Terrible

Anonymous

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Mar 2020

10/10 Excellent

Merwyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and value for money .
Value for money hotel. Had taken the family room which was very spacious. Excillent location. The hosts are very friendly and always eager to help. Would certainty recoment this place.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Nhue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
This is the fourth or fifth time I’ve stayed at the Ailen Garden or Ailen Garden II, always through Expedia. Every time I stay there they adjust my room type. Sometimes it doesn’t inconvenience me. This time I ordered a triple twin, because it was my birthday, and I expected friends. They downgraded me to one double bed and put me on the 6th floor without an elevator. As I was going out I complained and said they needed to quit doing that, and that they needed to refund the difference in price. They said oh let’s move to the other hotel, we have a room like that there. I said no. I’m going out, and I wasn’t climbing their stairs to move my stuff. I wanted my money refunded back to the price of the room they gave me. On checkout the manager argued with me for a half an hour and finally agreed to refund the five bucks, but they haven’t yet done it. They always say, “Why you don’t call us, you stayed with us before?” However I like using Expedia and my USA credit card when I travel in Vietnam. Besides that their towels stink. I won’t stay there again.
Stayed 1 night in Mar 2019

10/10 Excellent

JOSELITO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to stay!
Friendly staff. Great location. Great place if your on a budget and location is fantastic.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice central hotel
Central 20 meters to the barstreet. No elevator
Stayed 1 night in Jan 2019

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Hotel is conveniently located, it's easy to walk to most places in the city and there's loads of restaurants and bars around. Staff there were incredibly friendly and made you feel welcome immediately. The room was basic but there's nothing to complain about. All in all very good hotel at a reasonable price.
Stayed 4 nights in Jan 2019

8/10 Good

wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff great. A complimentary breakfast would be ni
The staff was outstanding. Vi and Mimi were so accomodating and always helpful. The hotel is in a great location and is good value.
Stayed 5 nights in Dec 2018

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Not bad for a 2 star
We didn't expect much because it was a 2 star but we were on the top floor and it was so hot! We had A/C but it took a really long time to cool down the room every time. After the first day my wife actually wanted to leave and get another hotel. We stuck it out one more night and ended up checking out a 1 night early. The staff was very friendly and helpful though.
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice get away
hotel was easy to find. check in was quick. room was spacious and clean. vicinity has nice food stalls, cafes, convenience shops and pubs. u can book tour trips easily at the hotel. cinema available 15 mins down the road.
Stayed 4 nights in Oct 2018

2/10 Terrible

Jeetendra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
What you see isn’t what you get, not recommend
Booked this hotel and got reallocated to the rooms above the hotel which is under a different name and 2 star and no way close to the advertised pictures. Not clean and would not recommend.
Stayed 1 night in Jul 2018

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
We stayed here for 5 nights, and couldn’t really fault it! It seems to be a family run hotel, and everyone we encountered were very friendly and helpful. What also helps is they appear to double up as a travel service so we ended up booking 2 separate tours (Co Chi Tunnels and Mekong Delta), both of which were superb. Both tours someone met you at the hotel which was even better. The room was clean and looked fairly new. Came with a fridge and a safe for keeping valuables in. Did notice some rubbish underneath the bed, which was the only downside to the room. There is no lift, so be prepared for a good workout if you’re on the top floor! Location was fantastic, just a 2 min walk from the main bars and restaurants. But be warned, this was hard to find!! Do not use google maps as it will tell you it’s 100 yards down the road. Best way to find it is to locate the Burger King, turn left out of it and there is a darkish alley where you’ll find the hotel. All in all, a great stay in a great location.
Stayed 5 nights in Aug 2018

10/10 Excellent

Sanz

Vietnam Baby!!
If you want to be in the thick of pubs and clubs then this is the perfect location . Staff friendly and spoke good English. Breakfast wasn’t provided and there is no smoking.
Stayed 2 nights in Aug 2018