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Alex House Saigon

4.0 star property

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Apartment, 1 Bedroom, City View | Living area | TV
Apartment, 2 Bedrooms, City View | Private kitchen | Fridge, microwave, oven, stovetop
Interior entrance
In-room safe, desk, soundproofing, iron/ironing board
City view from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Parking available
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
7B1 & 7B2, 7th Flr International Plaza, 343 Pham Ngu Lao St, District 1, Ho Chi Minh City
  • Pham Ngu Lao Street
    ‪1 min walk‬
  • Bui Vien Walking Street
    ‪3 min walk‬
  • Ben Thanh Market
    ‪14 min walk‬
  • Ho Chi Minh City (SGN-Tan Son Nhat Intl.)
    ‪23 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms, City View

Apartment, 2 Bedrooms, City View | Living area | TV

Apartment, 2 Bedrooms, City View

  • City view
  • 75 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Studio, 1 Queen Bed

Deluxe Studio, 1 Queen Bed | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Studio, 1 Queen Bed

  • City view
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom, City View

Apartment, 1 Bedroom, City View | Living area | TV

Apartment, 1 Bedroom, City View

  • City view
  • 51.0 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Alex House Saigon

Aparthotel with a 24-hour front desk, steps from Pham Ngu Lao Street
Along with self parking, this aparthotel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and ATM/banking services are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a TV comes with cable channels, and guests can also appreciate conveniences, such as an electric kettle and a dishwasher. Housekeeping is available once per stay.
Alex House Saigon offers 5 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies. Cable televisions are provided. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include rice cookers and fans. Housekeeping is offered once per stay and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

During your stay at Alex House Saigon, you're just a quick walk from Pham Ngu Lao Street. You'll find features such as free WiFi in public areas, plus dry cleaning service and a round-trip airport shuttle (surcharge). This upmarket aparthotel has 5 apartments. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a balcony and a living room
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Steps from Pham Ngu Lao Street and 14 minutes on foot from Ben Thanh Market
  • Airport shuttle service available for a fee
As a guest of Alex House Saigon, you'll find tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. The business-friendly Alex House Saigon also features an ATM and a lift. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Ho Chi Minh City aparthotel.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 7 AM to 9 PM on request
  • Parking on site (VND 420,000 per night)

Family friendly

  • Children stay free (see details)

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Oven
  • Refrigerator
  • Rice cooker

Bathroom

  • Hair dryer
  • Slippers
  • Towels provided

Living spaces

  • Living room

Entertainment

  • TV with cable channels

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Fan

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • ATM
  • Free bottled water
  • Housekeeping (once per stay)
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Safe
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 5 units
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must indicate the correct number of guests, including children and infants, at the time of booking. Fees apply if the number of guests checking in varies from the number established at booking.
Key collection and return will be at reception on level 7. Guests planning to arrive after 11 PM must contact this property in advance for check-in instructions and key retrieval information.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 150000 per vehicle (one-way)
  • Self-parking fee: VND 420000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Alex House Saigon offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Extra person charges are charged at the hotel.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Phuc Serviced Appartment Aparthotel Ho Chi Minh City
Phuc Serviced Appartment Aparthotel
Phuc Serviced Appartment Ho Chi Minh City
Phuc Serviced Appartment
Phuc Serviced Apartment Aparthotel Ho Chi Minh City
Phuc Serviced Apartment Aparthotel
Phuc Serviced Apartment Ho Chi Minh City
Phuc Serviced Apartment
Alex House Saigon Aparthotel Ho Chi Minh City
Alex House Saigon Aparthotel
Alex House Saigon Ho Chi Minh City
Aparthotel Alex House Saigon Ho Chi Minh City
Ho Chi Minh City Alex House Saigon Aparthotel
Aparthotel Alex House Saigon
Phuc An Serviced Appartment
Phuc An Serviced Apartment
Alex House Saigon Aparthotel
Alex House Saigon Ho Chi Minh City
HoLo Alex House Saigon Serviced HomeStay
Alex House Saigon Apartment managed by GHM
Alex House Saigon Aparthotel Ho Chi Minh City

Alex House Saigon Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 29 out of 51 reviews
Rating 8 - Good. 14 out of 51 reviews
Rating 6 - Okay. 5 out of 51 reviews
Rating 4 - Poor. 2 out of 51 reviews
Rating 2 - Terrible. 1 out of 51 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

8.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony, Victorville

Great property would recommend
Stayed 1 night in Jan 2025

6/10 Okay

loc

Travelled with group
Disliked: Property conditions & facilities
Convenient location
Stayed 4 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Perfect location, very clean and spacious
Stayed 2 nights in Nov 2024

10/10 Excellent

anant

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Larger space than any nearby hotel Its perfect for someone who is vegetarian India as there multiple veg options near by and also can cook own food. Cuc from Alex house is very hospitable.
Stayed 2 nights in Nov 2024

4/10 Poor

Christiane

Travelled with family
Disliked: Amenities, property conditions & facilities
The property is not as advertised. They claim you can book airport transfer, but never confirm it, so when you arrive there is nobody waiting for you. After I called to ask about airport transfer, I was told in broken English to take a taxi "it's cheap" from the airport. The rest of the check-in was chaotic. The sidewalk was under construction, the driver could not drop us in front of the property, had to drag luggage through the construction area and it's mud. Nobody greets you in the lobby, when you call they hung up on you. A security guard insists you write down your phone number and name with a broken pen before he will send you to the 7th floor where "reception" awaits. The room once we are given keys is nothing like advertised on expedia.the photos were for aodern apartment, this is an old unit in disrepair. It needs serious work (broken amenities, windows hardly seal close, which is an issue with the constant party noise from the neighborhood). Fortunately it was clean, and since we were booked only two nights we stayed, but this is a deceptive listing and Expedia should take it down. Also, no convenience store nearby, so be prepared to walk around in the mess, looking to buy essentials for breakfast, etc.
Stayed 2 nights in Oct 2024

8/10 Good

david

Liked: Cleanliness, room comfort

Good Stay

great stay, stayed for a month. Very comfortable and a good location. Would recommend to others.
Stayed 28 nights in Mar 2021

8/10 Good

david

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but a little smelly

Decent location, good size apartment. It smelt quite bad of cooking grease which I guess was from the last residents before me. Ended up washing the filters etc myself but it did little to fix it. It would have been a great stay if it wasn’t for that.
Stayed 11 nights in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean apartment, fully equipped amenities, friendly staffs, so good location, really hospitality in the hustling Saigon, I booked this apartment for my business trip but also great for a vacation to Saigon, my prioritized choice when having a trip to Saigon
Stayed 1 night in Jan 2020

10/10 Excellent

Rahmi, Snoqualmie, WA

Liked: Cleanliness, amenities
Nice location, property, close to restaurants and bars.
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good, right in the heart of Saigon, easy to access to all Sightseeing. Room decoration is cozy which makes me feel like staying at home. Owner and staffs are so friendly, they helped me a lot in enjoying truly Saigon from restaurant to night life. Price is affordable but Services exceed what I expected. A RECOMMENDED APARTMENT FOR YOUR STAY.
Stayed 1 night in Jan 2020

10/10 Excellent

Nhat

Stayed 2 nights in Sep 2019

10/10 Excellent

Weng Wah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome place to stay that is close to everything

I love this service apartment because it is close to the markets and the Bui walking strip. It could use a few more mirrors other than the one in the bathroom. We stayed at many places before ranging from 1 to 5 stars hotel but this serviced apartment is overall the best balance between price, convenience, comfort, and location. Its the home away from home. We liked it so much we booked again the following week.
Stayed 2 nights in Aug 2019

2/10 Terrible

J.G., San Francisco, CA

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst booking experience I've had. Near fraud. I booked a luxury 3-bdrm apt with a view, saw photos of a beautiful, lavish, well-furnished, luxurious room with a huge TV, natural sunlight, plants and a balcony. I was informed the 3-bdrm wasn't available and the booking was changed to a 1-bdrm, with 3 beds. I assumed I'd only be charged for a 1-bdrm. I was never given the option to cancel for a refund, even though room specs changed several times. At check-in, I got the key from an envelope at the front desk. Opened the door to a small 1-bdrm, with 1 bed, no outside view, and frosted windows that open into the core of the building. The room didn't match the photos or details on the site. It's more of a serviced apt, not a full-service hotel. 1+ floors of an office building, converted to apts. I contacted the hotel and booking site to express my dissatisfaction. I asked to change to a different room, hotel, or a refund. No remedies were offered. They already had my money. I was stuck there for several weeks. The hotel refused to refund the price difference between the 3-bdrm that I paid for, and the 1-bdrm they put me in. They told me that because they informed me in advance that the 3-bdrm wasn't available, and I agreed to stay in a 1-bdrm, they wouldn't refund any money. To add further injury, I had to pay for a second room at a different hotel, since there weren't enough beds. The room was noisy, not clean, no daily maid service and terribly slow WiFi.
Stayed 25 nights in May 2019

8/10 Good

Adam

Liked: Cleanliness, property conditions & facilities, room comfort

THIS PROPERTY ALWAYS MANAGES TO KEEP ME VERY HAPPY

This was my 3rd time staying at this property. As usual, the rooms were lovely. Very well appointed and equipped. The location is absolutely brilliant. The only downside was the room didn't look directly at the city skyline. I had to hang off the balcony and look to my right to see the skyline. Also, try not to get a room overlooking Pham Ngu Lao. Directly opposite, there is a bus depot and all you can hear constantly is alarms and beeping noises. Totally did my head in. Otherwise, everything was lovely - as usual!
Stayed 2 nights in Jun 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location

Great apartment local to everything. Stayed the week before and rebooked for 3 days again. Perfect for long or short stay Easy to find ,clean and spacious
Stayed 3 nights in Feb 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BRILLIANT, BRILLIANT, BRILLIANT! Loved it all!

Wasn't aware that reception closed around 5pm. We arrived just after 5pm & were lucky to catch a staff member just before she left. Thankfully, they would have left the key at reception for us! Otherwise, the apartment was STUNNING! Very well appointed. Incredibly clean. Serviced daily. Brilliant location! Awesome views! Absolutely loved it & can't WAIT to go back!
Stayed 4 nights in Sep 2018

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay. Excellent

Reasonably priced. Very clean air conditioned rooms. Balcony has beautiful view of the city. Close to the markets and shops. Would stay here again next time.
Stayed 6 nights in Jul 2018

10/10 Excellent

Prof Sureswaran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay.

It was excellent. Great apartment. great facilities. All new.

8/10 Good

clifford

Liked: Cleanliness, staff & service, property conditions & facilities
great location. with it, it maybe noisy due to the morning traffic. comfortable apartment. can use better pillows
Stayed 4 nights in Aug 2017

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, spacious and very clean

The Phuc An apartment is on 7th floor of International Plaza along Pham Ngu Lao Street. The apartment is great, spacious, clean and comfortable, a perfect home stay comfort. It is within 5 min walking distance to Co opMart Cong Quynh. Good for shopping of local grocery for cooking in the apartment. Bui Vien is just round the corner where you can find lots of eateries, saloon, massage.

8/10 Good

Ajay, New Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A comfortable and central place to stay.

The apartment was very spacious clean and comfortable. The front desk on the 7th floor was not manned but our key was in an envelope with the apartment number. The apartment was cleaned everyday.

8/10 Good

BENG CHING, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Appartment

Good Appartment for tourist who want stay in center city.. Many street food near hotel.. Lots of travel companies in that area.. To Ben thanh market is just 15min walking distance..

10/10 Excellent

Ralph, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay

We had a nice and comfortable stay and the room well serviced and clean and when we neded help with some minor things they went out of their way to help us.