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Customs House Hotel

3.0 star property

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Photo gallery for Customs House Hotel

Marina
Front of property
Breakfast, lunch, dinner served; seafood
Quadruple Room | Desk, free cots/infant beds, free WiFi, bed sheets
Waterfront Twin Room | Desk, free cots/infant beds, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • Laundry

Explore the area

Map
1 Murray Street, Hobart, TAS, 7000
  • Salamanca Market
    ‪4 min walk‬
  • Salamanca Place
    ‪5 min walk‬
  • Constitution Dock
    ‪6 min walk‬
  • Hobart, TAS (HBA-Hobart Intl.)
    ‪15 min drive‬

Room options

View all photos for Waterfront Studio Room

Waterfront Studio Room | Desk, free cots/infant beds, free WiFi, bed sheets

Waterfront Studio Room

  • Water view
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Waterfront King Room

Superior Waterfront King Room | Desk, free cots/infant beds, free WiFi, bed sheets

Superior Waterfront King Room

  • Harbour view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Waterfront Twin Room

Waterfront Twin Room | Desk, free cots/infant beds, free WiFi, bed sheets

Waterfront Twin Room

  • Ocean view
  • 24 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Queen Above Bar

Queen Above Bar | Desk, free cots/infant beds, free WiFi, bed sheets

Queen Above Bar

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room

Desk, free cots/infant beds, free WiFi, bed sheets

Standard Queen Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, free cots/infant beds, free WiFi, bed sheets

Standard Twin Room

  • City view
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Waterfront King

Waterfront King | Desk, free cots/infant beds, free WiFi, bed sheets

Waterfront King

  • Ocean view
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Quadruple Room

Quadruple Room | Desk, free cots/infant beds, free WiFi, bed sheets

Quadruple Room

  • City view
  • 26 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

Similar properties

Exterior

RACV Hobart Hotel

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.7 out of 5, Exceptional, (1000)
The price is €88
for 1 room
includes taxes & fees
15 May - 16 May
RACV Hobart Hotel

About this property

Customs House Hotel

Historic hotel with free breakfast and restaurant
A restaurant, a bar/lounge and dry cleaning are available at this smoke-free hotel. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, ATM/banking services and multilingual staff assistance are on-site.
Customs House Hotel offers 30 air-conditioned accommodations with a hairdryer and free toiletries. This Hobart hotel provides complimentary wireless Internet access. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at Customs House Hotel. During your stay, you're just a quick walk from Salamanca Market. You'll find features such as free breakfast and free WiFi in public areas, plus a restaurant.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Enjoy seafood while dining at Customs House Restaurant
  • Amenities include laundry facilities, multilingual staff and a lift
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Salamanca Market and 5 minutes on foot from Salamanca Place
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

The historic Customs House Hotel also features multilingual staff, laundry facilities, and dry cleaning/laundry services.

This 3-star Hobart hotel is smoke free.

Guests are served a free cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Customs House Restaurant – This restaurant specialises in seafood and serves breakfast, lunch and dinner.
Vue Bar – On-site bar.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking for AUD 20 per night; reservations required; discounts available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Customs House Restaurant
  • Vue Bar

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On the waterfront

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 7:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: AUD 20 per night (427 ft away)
  • Rollaway bed fee: AUD 50 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property's front desk is open during the following times:
  • Monday - Sunday: 7:00 AM - 7:30 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Customs House Hobart
Customs House Hotel
Customs House Hotel Hobart
Customs House Hotel Hotel
Customs House Hotel Hobart
Customs House Hotel Hotel Hobart

Customs House Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 372 out of 828 reviews
Rating 8 - Good. 337 out of 828 reviews
Rating 6 - Okay. 85 out of 828 reviews
Rating 4 - Poor. 20 out of 828 reviews
Rating 2 - Terrible. 14 out of 828 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Stayed 1 night in Jan 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 4 nights in Jan 2025

8/10 Good

Stephen, Toronto

Liked: Cleanliness, staff & service, amenities
Good location. Parking is not on site. Nice to have a pub and restaurant as part of the facilities.
Stayed 3 nights in Jan 2025

10/10 Excellent

Paul

Travelled with partner
Great position good food and helpful staff
Stayed 3 nights in Jan 2025

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Room was very comfortable and staff very friendly, and great breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

james

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Had room 24, If you use this hotel book this room or floor above and there will be no noise issues from bar downstairs. So glad I booked this hotel.
Stayed 4 nights in Jan 2025

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to centre/ eateries. Parking a bit awkward, but at least it was available.
Stayed 1 night in Jan 2025

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal home base to explore Hobart’s harbour area

Customs House is perfectly located to explore the harbour area of Hobart. We chose it for its proximity to the Salamanca market area and the harbour (including Mona museum ferry). It’s an older building in a busy part of town, and there’s quite a bit of street noise but the retro fitted double glazed windows are effective. Beds were comfy, bathrooms clean, and the included breakfast was basic but perfectly fine. Restaurant staff were great, and Nuri at reception was amazing; our initial room (1) suffered from some noise from the live music downstairs and she found us an alternative quickly at the quieter end of the hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Simone

Liked: Staff & service, amenities, property conditions & facilities
Excellent position in walking distance to wharf. Great service, friendly staff.
Stayed 5 nights in Jan 2025

8/10 Good

Jayne

Liked: Cleanliness, staff & service, room comfort
Very clean comfortable We had not booked parking so had to use hotel overflow car park 10 min walk away
Stayed 1 night in Jan 2025

10/10 Excellent

Wei Chew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the waterfront, easy to walk around.
Stayed 3 nights in Jan 2025

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Peggy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and comfort. We enjoyed our stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Elizabeth, Kealakekua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything we what's to do. Walkable, safe car space. Staff very friendly and helpful
Stayed 3 nights in Dec 2024

8/10 Good

Graham

Travelled with partner
Liked: Staff & service, property conditions & facilities
Didn’t have a safe in room
Stayed 2 nights in Jan 2025

10/10 Excellent

Catherine

Stayed 2 nights in Jan 2025

8/10 Good

Jan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room itself was average but very clean and located conveniently regarding lift and steps.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Steps tough

Good reception and help. Lots of steps required as elevator goes to level 2.5 - go elsewhere if lots of luggage. Great location and included breakfast was good at the harbor facing resturant but should be a room breakfast credit if early departure as the go meal is not worth it
Stayed 1 night in Jan 2025

8/10 Good

Margaret

Stayed 1 night in Jan 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

rodney

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great spot
Stayed 4 nights in Dec 2024

8/10 Good

Ting

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel Review: We recently stayed at this hotel for four nights and had a generally positive experience. The location is incredibly convenient, making it easy to explore the area and access nearby attractions. One of the highlights of our stay was the excellent Christmas buffet breakfast – the variety, quality, and festive atmosphere truly stood out and added to the holiday spirit. However, we were disappointed that during our entire stay, the housekeeping staff never refilled the paper box tissues in our room. This small oversight was inconvenient and detracted slightly from an otherwise enjoyable visit. Overall, it’s a great option for its location and dining experience, but attention to detail in room amenities could be improved.
Stayed 3 nights in Dec 2024

10/10 Excellent

Barry

Stayed 1 night in Dec 2024

8/10 Good

Bronwyn

Stayed 2 nights in Dec 2024

8/10 Good

Narelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice antique hotel close to the wharf. Very clean.
Stayed 1 night in Dec 2024