8/10 Hyvä
Ngoc Loan N.
19.2.2025
Hyvää: Siisteys
Review Feb 01-08, 2025
There are positives and negatives during our stay.I. Positives:1. Vacasa representatives were very responsive. Thank you for your prompt responses to all my correspondences. The one star I rated for the property manager did not apply to Vacasa representatives.2. Spacious unit. We did not lack anything.3. Assigned parking spot. A great plus.4. Furnished balcony. We enjoyed sitting out there.5. Nice view of the river, the golf course, and the mountains.6. Security. We felt safe with the key fob because no one could use the elevator to access the units without the fob. We had an experience where this stranger waited at the door to enter the building as we exited on the first floor. He then asked us to use our key fob so he could use the elevator. We said no and felt safer. II. Negatives:1. Listed property manager never picked up the phone, called back, nor responded.2. The bathroom sliding doors needed to be fixed, especially the one in the second bedroom. My friend's hand got hurt because the door kept coming off rail. 3. The floor in the master bedroom needed to be fixed due to wide gaps and someone could trip or heels could get caught in the gaps, which was a falling hazard.4. Check-out instructions were inconsistent and conflicting, especially regarding the return of the key fob. 5. Only one key fob and unit key, which made it inconvenient when we returned at different times.Overall, the positives outweigh the negatives and we enjoyed our stay at this unit.
Ngoc Loan N.
Yöpyi 7 yötä helmikuussa 2025