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Best Western Plus Downtown Inn & Suites

3.0 star property
VIP Access

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Photo gallery for Best Western Plus Downtown Inn & Suites

Outdoor pool, pool loungers
Lobby
Suite, 1 King Bed, Non Smoking, Kitchen | Private kitchen | Fridge, microwave, coffee/tea maker
Lobby
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Hot tub
  • Laundry

Explore the area

Map
915 W Dallas St, Houston, TX, 77019
  • Toyota Center
    ‪3 min drive‬
  • Daikin Park
    ‪3 min drive‬
  • George R. Brown Convention Center
    ‪5 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪31 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen

Suite, 1 King Bed, Non Smoking, Kitchen | Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchen

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Accessible bathroom

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Bathtub)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking (Bathtub)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Property amenity

Holiday Inn Houston Downtown by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, (1079)
The price is €194
for 1 room
includes taxes & fees
1 Apr - 2 Apr
Holiday Inn Houston Downtown by IHG

About this property

Best Western Plus Downtown Inn & Suites

Hotel with free breakfast, a quick walk to Buffalo Bayou Park
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, Access to hot tub and coffee/tea in a common area.
Best Western Plus Downtown Inn & Suites offers 76 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature pillowtop mattresses. 42-inch LCD televisions come with premium satellite channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Best Western Plus Downtown Inn & Suites. During your stay, you're just a quick walk from Sam Houston Park. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness, spaciousness and comfy beds
  • 8 minutes by foot from Buffalo Bayou Park and a 2-minute drive from Downtown Aquarium
Best Western Plus Downtown Inn & Suites offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 398 square feet (37 square metres) and includes conference space. A vending machine, multilingual staff, and a picnic area are also featured at the business-friendly Best Western Plus Downtown Inn & Suites. Self parking is free.

This 3-star Houston hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 9 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 398 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Downtown
Best Western Inn Plus
Best Western Plus Downtown
Best Western Plus Downtown Inn
Best Western Plus Inn
Downtown Best Western
Best Western Plus Downtown Inn Houston
Best Western Plus Downtown Houston
Best Western Downtown Inn & Suites Houston Hotel
Best Western Downtown Inn And Suites Houston
Best Western Downtown Inn & Suites Houston Hotel Houston
Best Western Plus Downtown Inn Suites
Best Plus & Suites Houston
Best Western Plus Downtown Inn & Suites Hotel
Best Western Plus Downtown Inn & Suites Houston
Best Western Plus Downtown Inn & Suites Hotel Houston

Best Western Plus Downtown Inn & Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 758 out of 1011 reviews
Rating 8 - Good. 183 out of 1011 reviews
Rating 6 - Okay. 39 out of 1011 reviews
Rating 4 - Poor. 13 out of 1011 reviews
Rating 2 - Terrible. 18 out of 1011 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Joshua

Liked: Cleanliness, staff & service
You get what you pay for. Nothing fancy but clean and convenient. Great AC!
Stayed 2 nights in Dec 2024

2/10 Terrible

Yamaneika

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
I’d rather sleep on the streets, then here!
I complained about roaches, they did absolutely nothing to resolve this matter. Also, the TV did not work. Once the roaches came into play, nothing else at the hotel was appealing to me. Thank G-d I only had one night. I had to shake bags and spray, to ensure I didn’t bring any “guest” back with me! The roaches were also ready for me to leave, because they wanted their room back. The people on staff have no idea how to problem solve and the lady at check-in said she had to write my credit card number down, because “the system wasn’t working”. I wish I could rate them -0, but even that’s too generous. As someone who travels a lot for business and pleasure, this is by far the worst experience and I’ve stayed at (what I considered) a haunted hotel in New Orleans.
Stayed 2 nights in Nov 2024

10/10 Excellent

Waltmon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Deana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Da Bears
Came to watch the Bears nad Texans football game. Room was comfortable. would like to see aminitites like a bar and restaurant on property.
Stayed 2 nights in Sep 2024

10/10 Excellent

Arianna

Liked: Cleanliness, staff & service, property conditions & facilities
Super nice for the price. Enjoyed my stay
Stayed 2 nights in Dec 2024

6/10 Okay

Shaniqua

Stayed 3 nights in Nov 2024

10/10 Excellent

Gregory

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great location for my business trip.
Stayed 2 nights in Dec 2024

4/10 Poor

Ellen

Stayed 1 night in Sep 2024

8/10 Good

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Christine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying at the hotel. The breakfast was good and we received good service.
Stayed 2 nights in Nov 2024

10/10 Excellent

Joanne

Stayed 1 night in Nov 2024

10/10 Excellent

Nekia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was easy and every request I made was taken care of asap by the wonderful front desk person.
Stayed 1 night in Nov 2024

8/10 Good

TARSHA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great!
Stayed 1 night in Nov 2024

10/10 Excellent

cheryl

Stayed 1 night in Nov 2024

10/10 Excellent

Howard, Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property very clean and nice. The staff were helpful and friendly. The pool was cold and the hot in was warm and clean. Eye nice stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super big and clean! Free drink w
Stayed 1 night in Nov 2024

8/10 Good

shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Adam, Red Deer

Travelled with group
Liked: Amenities
Good property. Good location to down town
Stayed 3 nights in Nov 2024

2/10 Terrible

Atanu, Austin

Business traveller
Disliked: Staff & service
I tried to cancel my booking a day earlier because my meeting got rescheduled. But the hotel charged me anyway.
Stayed 1 night in Nov 2024

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Awesome. Comfortable and quiet. No issues. Nice variety for breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good spot
Stayed 1 night in Oct 2024

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet
Stayed 1 night in Nov 2024

10/10 Excellent

Vikas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with all amey
Stayed 3 nights in Oct 2024

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice on the inside! The outside area was a bit shady. The hotel is across the street from a LOUD club ! The aura inside does not match the area outside.....
Stayed 1 night in Nov 2024

10/10 Excellent

Maricela

Stayed 1 night in Nov 2024