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Comfort Inn & Suites IAH Bush Airport – East

2.5 star property

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Photo gallery for Comfort Inn & Suites IAH Bush Airport – East

BBQ/picnic Area
Exterior
Premium bedding, down duvets, in-room safe, desk
Lobby
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • Free airport shuttle
  • Gym
  • Breakfast included
  • Housekeeping
  • Laundry

Explore the area

Map
7014 Will Clayton Pkwy, Humble, TX, 77338
  • Humble Civic Center
    ‪2 min drive‬
  • Deerbrook Mall
    ‪4 min drive‬
  • Golf Club of Houston
    ‪9 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Suite, Non Smoking

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

GreenTree Inn Houston IAH Airport

  • Breakfast included
  • Free airport shuttle
  • Parking included
  • Free WiFi
3.3 out of 5, (1019)
The price is €58
for 1 room
includes taxes & fees
17 Apr - 18 Apr
GreenTree Inn Houston IAH Airport

About this property

Comfort Inn & Suites IAH Bush Airport – East

Hotel with free breakfast, near Humble Civic Center
This smoke-free hotel features a 24-hour fitness centre, a 24-hour business centre and a conference centre. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Comfort Inn & Suites IAH Bush Airport – East offers 61 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, spring water baths, complimentary toiletries and hairdryers.

This Humble hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Children aged under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

During your stay at Comfort Inn & Suites IAH Bush Airport – East, you'll be within walking distance of Humble Civic Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Extended parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Humble Civic Center and a few minutes from Deerbrook Mall
  • Free airport shuttle service
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 10226 square feet (950 square metres) and includes a conference centre. A roundtrip airport shuttle is free at scheduled times. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Comfort Inn & Suites IAH Bush Airport – East. Self parking is free.

This Humble hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 PM to 11:00 PM at scheduled times
  • Free self parking on site
  • Uncovered extended parking on site (USD 6 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (10,226 square foot of space)
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cots (infant beds) are available for USD 20.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay
  • A damage deposit of USD 150 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 6 per day
  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Comfort Inn & Suites IAH Bush Airport – East offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Holiday Inn Express Suites Hotel Intercontinental East
Quality Inn Humble
Holiday Inn Express Suites Intercontinental East Hotel Humble
Holiday Inn Express Suites Intercontinental East Hotel
Holiday Inn Express Suites Intercontinental East Humble
Holiday Express Suites Intercontinental East Humble
Holiday Express Suites Intercontinental East
Quality Humble
Quality Inn IAH Bush Airport East
Quality IAH Bush Airport East
Comfort & Suites Iah Bush –
Comfort Inn Suites IAH Bush Airport – East
Comfort Inn & Suites IAH Bush Airport – East Hotel
Comfort Inn & Suites IAH Bush Airport – East Humble
Comfort Inn & Suites IAH Bush Airport – East Hotel Humble

Comfort Inn & Suites IAH Bush Airport – East Reviews

Reviews

6.8
Rating 10 - Excellent. 301 out of 849 reviews
Rating 8 - Good. 177 out of 849 reviews
Rating 6 - Okay. 101 out of 849 reviews
Rating 4 - Poor. 97 out of 849 reviews
Rating 2 - Terrible. 173 out of 849 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Bryan

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Keep place clean
Stayed 6 nights in Dec 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Amenities
Quietness of the facility and cleanliness.
Stayed 2 nights in Dec 2024

4/10 Poor

Jonathan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Airport Hotel Poorly Managed for Aiport Travelers
The most significant issue for us was that the airport shuttle took 45 minutes to arrive from when the call in is made. But it arrived late and we had to call twice. On the return, the receptionist wouldnt let us sign up for the shuttle at the hour we needed because there was already one person on it with 2 pieces of luggage. One person! She said that our four person party with luggage wouldnt fit and we would have to take the next shuttle an hour later, but too late for our flight. I noticed that the registration sheet said max of five people and we would be five with the other person, so I strongly insisted that we go on the first shuttle rather than let it go 80% empty. So gave in. When the time came, we made all the luggage fit without much problem. The problem was that the shuttle was an SUV, way too small and the hotel was only 5 minutes from the airport so waiting 45 min makes no sense. Also on the first shuttle at 5 am meant we could not have the included breakfast. They would not offer us anything cold either. So without a good shuttle or the breakfast, we made a mistake choosing this airport hotel.
Stayed 1 night in Dec 2024

6/10 Okay

Nick

Stayed 1 night in Dec 2024

6/10 Okay

Linda

Stayed 1 night in Dec 2024

2/10 Terrible

Kevin

I haven't received my deposit.
Stayed 1 night in Dec 2024

2/10 Terrible

Rolando Garcia, Jacksonville

Disliked: Cleanliness, staff & service, property conditions & facilities
Even though this place was somewhat close to the airport I attempted to call several times to set up the shuttle transportation and I never got a hold of anyone! What’s the point of having a phone number if you’re not going to answer
Stayed 2 nights in Dec 2024

4/10 Poor

Sebastian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelled bad.
Stayed 1 night in Dec 2024

6/10 Okay

Jn Luc Pierre

Business traveller
Disliked: Staff & service
Never again
Stayed 5 nights in Dec 2024

10/10 Excellent

Nona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Pauline, Montreal

Disliked: Staff & service
For the money it was a good hotel. Rooms were clean. Bathroom clean, two TVs. Elevator looks older. Staff could be friendlier and helful.
Stayed 1 night in Dec 2024

6/10 Okay

Yalda

Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Kendrick

Stayed 2 nights in Nov 2024

6/10 Okay

Teodoro

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Mary L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, rooms clean
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Need major maintainence
After I booked, I contacted the hotel abt the airport shuttle, no one mentioned it being unavailable on Xmas day. It will be nice if they let the guests know ahead of time. Called the hotel all day after I landed, no one answered phone. When we got there, front door was not working, had to enter thru the side door. Room was fine, except toilet paper stand has no rod and has be set aside. Elevator was not working on the 2nd day when we checked out. No juice at breakfast either. I was honestly disappointed as I stay at Comfort inn most of the time. This stay did not match up with the rest of the expreiences.
Stayed 1 night in Dec 2024

4/10 Poor

Benjamin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible customer service and not clean
We arrived and were never made aware that there was going to be a deposit of $75 which still hasn’t been returned. Also there was poop stains on the wall genitalia hair in the shower no sheets or pillows for the pull out bed for my son . Asked for sheets pillows and blanket and was told they should be in the dresser The person got mad when I said there wasn’t any and the went to the linings room and got 2 sheets no pillows . Our sheets had cigarette burns. The parking lot was littered with garbage. Then for breakfast there was none left at 9 am. Heater was not working we have pictures showing all this would really like a refund
Stayed 1 night in Dec 2024

8/10 Good

brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brenda
The room is nice for area, and price. Shabby TV .no good channels, No drinking water, or breakfast available on secon day. I saw roaches in room
Stayed 2 nights in Dec 2024

2/10 Terrible

Brastchia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arriving I was charged a 75.00 fee although everything was paid for beforehand. When we checked into our room the hotel smelled like cigarettes although there were signs posted everywhere saying it is non smoking. Night 1 was okay nothing really going on. Night 2 I bumped into the curtain and noticed a used condom on the floor. Asked for towels since we used the 2 towels we had. Was told sorry we have no towels. They are in the dryer we will call you when we have them. No call. Next morning can we have towels please. Sorry no towels. It’s extra but we don’t need extra towels we need replacement towels. So we brought the towels down. Still we don’t have towels. He recommended we speak to the manager, finally night 4 room was serviced. Manager was super friendly and very upset about the condom. She took the maid and went upstairs to clean it up and notified the maids to clean the room.
Stayed 5 nights in Dec 2024

2/10 Terrible

Monica

Stayed 1 night in Dec 2024

10/10 Excellent

Sujan

Stayed 1 night in Dec 2024

4/10 Poor

DeJuan

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Needs improvement
Stayed 1 night in Dec 2024

6/10 Okay

Randolph

Trash can in the room was not emptied from prior guest. Should not advertise gym facilities if all the equipment is broken. Having gym access is one of my most important criteria for choosing my lodging.
Stayed 2 nights in Dec 2024