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Extended Stay America Suites Houston Northwest Hwy 290

2.5 star property

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Deluxe Studio, Multiple Beds, Non Smoking | Pillow-top beds, desk, laptop workspace, blackout curtains
Seasonal outdoor pool
Pillow-top beds, desk, laptop workspace, blackout curtains
Full-sized fridge, microwave, stovetop, coffee/tea maker
Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking | Pillow-top beds, desk, laptop workspace, blackout curtains

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
  • Kitchen
  • Laundry

Explore the area

Map
5454 Hollister St, Houston, TX, 77040
  • Memorial City Mall
    ‪11 min drive‬
  • Baseball USA The Yard
    ‪12 min drive‬
  • CityCentre
    ‪12 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪28 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Pillow-top beds, desk, laptop workspace, blackout curtains

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking | Pillow-top beds, desk, laptop workspace, blackout curtains

Deluxe Studio, Multiple Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking | Pillow-top beds, desk, laptop workspace, blackout curtains

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Extended Stay America Suites Houston Northwest Hwy 290

Suburban hotel with seasonal outdoor pool and 24-hour front desk
Along with coffee/tea in a common area, this smoke-free hotel has a seasonal outdoor pool and a meeting room. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a TV in a common area. Housekeeping is available on request.
Extended Stay America Suites Houston Northwest Hwy 290 offers 85 accommodations with coffee/tea makers and an iron/ironing board. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hairdryers can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision.

During your stay at Extended Stay America Suites Houston Northwest Hwy 290, you'll be close to Baseball USA The Yard. Enjoy features like free WiFi in public areas and free self-parking, plus a meeting room.
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a meeting room and laundry facilities
  • 11 minutes by car from Memorial City Mall and 12 minutes from CityCentre
  • Cats and dogs welcome for a fee (restrictions apply)
Extended Stay America Suites Houston Northwest Hwy 290 offers its guests a seasonal outdoor pool, a vending machine, and coffee/tea in common area. WiFi is free in public spaces. Extended Stay America Suites Houston Northwest Hwy 290 also features laundry facilities, a front desk safe, and a television in common area. Self parking is free.

This Houston hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in March and close in October.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Extended Stay America Hotel Houston Northwest
Extended Stay Deluxe Houston-Northwest Hotel Houston
Extended Stay Houston
Houston Extended Stay
Extended Stay America Houston Northwest Hotel
Extended Stay America Houston Northwest HWY 290 Hollister
Extended Stay America Suites Houston Northwest Hwy 290 Hotel
Extended Stay America Suites Houston Northwest Hwy 290 Houston

Extended Stay America Suites Houston Northwest Hwy 290 Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 87 out of 256 reviews
Rating 8 - Good. 56 out of 256 reviews
Rating 6 - Okay. 42 out of 256 reviews
Rating 4 - Poor. 31 out of 256 reviews
Rating 2 - Terrible. 40 out of 256 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Leticia

Stayed 1 night in Nov 2024

10/10 Excellent

Kjerstin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for my family until apartment gets ready
Stayed 7 nights in Oct 2024

6/10 Okay

May Phyu

Quiet and peaceful
Stayed 1 night in Nov 2024

10/10 Excellent

Kjerstin

Liked: Cleanliness, staff & service, property conditions & facilities
Family friendly
Stayed 6 nights in Oct 2024

2/10 Terrible

Porsha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Roaches! Don’t go here
Stayed 6 nights in Oct 2024

10/10 Excellent

DEEQUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at the staff was friendly and great service full hospitality. Can't wait to come back for a week stay in a mth or two. Thank you.
Stayed 1 night in Aug 2024

2/10 Terrible

John

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There no room available and i called about my money back and u all didn't pick up the phone at all
Stayed 1 night in Jul 2024

2/10 Terrible

Sumaira

Disliked: Cleanliness, staff & service, property conditions & facilities
Toilets didn’t work. No hot water. No pool operational. No wifi and the roof was leaking No bfast. And it smelled really bad. Very unhygienic and unsafe. Horrible experience do not go!!!
Stayed 1 night in Jul 2024

2/10 Terrible

Enrique

Stayed 1 night in Jun 2024

2/10 Terrible

Dago

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Room was nasty, smells horrible, can’t sleep so we decided to leave early morning, we rented for 2 nights and used only hours. Worst experience ever
Stayed 2 nights in May 2024

10/10 Excellent

Cordearo

Stayed 2 nights in May 2024

10/10 Excellent

Connie

Stayed 12 nights in Apr 2024

2/10 Terrible

Grant

Stayed 4 nights in Apr 2024

2/10 Terrible

Aja

Disliked: Staff & service, amenities, property conditions & facilities
The phones and wifi didn’t work and it took hours before someone showed up to the front desk but still provided no assistance
Stayed 1 night in Apr 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Jonathan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Billy Lee,

Disliked: Cleanliness
Stayed 1 night in Feb 2024

2/10 Terrible

Christopher

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I found blood on my sheets and a roach in my room. I have a video of both. At check in there was no one attending the front desk. When attempting to resolve the issue with the roaches, the manager couldn’t be find for two hours.
Stayed 1 night in Jan 2024

10/10 Excellent

Eric Travis

Stayed 1 night in Jan 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Nov 2023

4/10 Poor

Jessica

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The staff was very friendly and helpful when needed. The room had roaches pretty bad and the hallway and room smelled bad.

2/10 Terrible

Ken

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Roaches in our room. Management would not compensate us for the room.
Stayed 2 nights in Jul 2023

4/10 Poor

Marco, Brownsville

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Bad smell since you arrive, the rooms with terrible carpet no wifi working in rooms, never came to clean room. Really bad expirience
Stayed 5 nights in Jun 2023

2/10 Terrible

Kimberly

Travelled with family, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The first night we were there the lights went out around 6ish . The lights came back on around 3ish that morning. So we were super Hot until then. Bugs came out in the kitchen area once they sensed the lights were out😡 The elevator smelled like raid Everybody! Nobody could access the pool because something had to be done to it on Monday 😤 and we left that Sunday evening. The pillows were flat,sheets were stained,It was just pitiful. Its just somewhere to lay your head. The staff was really friendly though. So i didn't take it out on them
Stayed 3 nights in Jun 2023

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time riding greyhound, it's been excellent!
Stayed 1 night in Feb 2023