Hilton Garden Inn Houston NW/Willowbrook

3.0 star property

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Photo gallery for Hilton Garden Inn Houston NW/Willowbrook

Garden
Bar (on property)
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Reception
Bathroom shower

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pool
  • Pet-friendly
  • Parking included

Explore the area

Map
7979 Willow Chase Blvd, Houston, TX, 77070
  • Houston Methodist Willowbrook Hospital
    ‪2 min walk‬
  • Willowbrook Mall
    ‪13 min walk‬
  • Aerodrome
    ‪15 min walk‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪32 min drive‬

Room options

Room, Accessible

  • 15 sq m
  • Sleeps 4

Room, Accessible

  • 15 sq m
  • Sleeps 2

Room (Drinks & Snacks)

  • 15 sq m
  • Sleeps 4

Room, Accessible

  • 15 sq m
  • Sleeps 4

Deluxe Room, 1 King Bed with Sofa bed

  • 15 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite

  • 27 sq m
  • Sleeps 4

Room, Accessible

  • 15 sq m
  • Sleeps 4

Room, 2 Queen Beds (Drinks & Snacks)

  • 15 sq m
  • Sleeps 4
  • 2 Queen Beds

King Jr Suite W/ Sofabed

  • 30 sq m
  • Sleeps 4

Suite

  • 27 sq m
  • Sleeps 4

2 Double Beds

  • 15 sq m
  • Sleeps 4

King Bed With Qn Sofabed

  • 15 sq m
  • Sleeps 4

Deluxe, One King Bed, Accessible

  • 15 sq m
  • Sleeps 4

Similar properties

About this property

Hilton Garden Inn Houston NW/Willowbrook

Suburban hotel with 24-hour fitness centre and 24-hour business centre
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Hilton Garden Inn Houston NW/Willowbrook offers 171 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 37-inch LCD televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Guests aged under 12 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Houston NW/Willowbrook. During your stay, you're just a quick walk from Houston Methodist Willowbrook Hospital. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 5 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Steps from Houston Methodist Willowbrook Hospital and 13 minutes on foot from Willowbrook Mall
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hilton Garden Inn Houston NW/Willowbrook offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre, 5 meeting rooms, and coworking spaces. Event space at this hotel measures 2920 square feet (271 square metres) and includes a conference centre. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Hilton Garden Inn Houston NW/Willowbrook. You'll have access to the indoor pool, outdoor pool, and health club at a partner property. Free self parking is available.

This 3-star Houston hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6 AM to 10 AM.
Hilton Garden Inn Houston NW/Willowbrook has a restaurant serving breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, Filipino, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 10 AM for a fee: USD 9 to 14 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool (guest access)
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (2,920 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9.00 to 14.00 per person
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Houston NW/Willowbrook Hotel
Hilton Garden Inn Nw
Hilton Garden Inn Nw Hotel
Hilton Garden Inn Nw Hotel Houston
Hilton Garden Inn Nw Houston
Hilton Garden Inn Houston Nw Hotel
Hilton Garden Inn Houston Northwest Hotel Houston
Hilton Garden Inn NW/Willowbrook Hotel
Hilton Garden Inn NW/Willowbrook
Hilton Garden Inn Houston Northwest Hotel
Hilton Houston Nw Willowbrook

Hilton Garden Inn Houston NW/Willowbrook Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 312 out of 569 reviews
Rating 8 - Good. 134 out of 569 reviews
Rating 6 - Okay. 51 out of 569 reviews
Rating 4 - Poor. 34 out of 569 reviews
Rating 2 - Terrible. 38 out of 569 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and convenient to my needs. The staff were excellent as were the accommodations.
Stayed 3 nights in Nov 2024

10/10 Excellent

Anjelica, Austin

Stayed 1 night in Nov 2024

10/10 Excellent

elizabeth a

Stayed 3 nights in Nov 2024

10/10 Excellent

Michael

Stayed 1 night in Dec 2024

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Rebecca

Disliked: Staff & service
A
Stayed 3 nights in Nov 2024

10/10 Excellent

Yi

Stayed 2 nights in Nov 2024

2/10 Terrible

Saquetta

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Setareh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Nov 2024

8/10 Good

Robert, Holland

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant closed early out of everything that should be commonly stocked.
Stayed 1 night in Nov 2024

4/10 Poor

Aimee

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Dylene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was not well stock in the room for a weekend stay
Stayed 2 nights in Nov 2024

10/10 Excellent

William

Stayed 1 night in Nov 2024

8/10 Good

Dimitre, West Linn

Liked: Cleanliness, staff & service
This is a decent lodging option when in Willlowbrook / Cypress area, it’s an older hotel with some updates and in a decent overall condition (not exceptional but clean and very decent). Was too sleepy so I didn’t try their free breakfast. The front desk people weren’t very warm… but they did their job well. No complaints, and I’d stay here again. By the way… Love their midcentury modern chandeliers, located by the front entry!!! That’s such a great detail that almost feels out of place considering the rest of the hotel which is kind of “run of the mill” corporate style.
Stayed 2 nights in Nov 2024

8/10 Good

Jeffrey

Stayed 2 nights in Oct 2024

8/10 Good

Jalan

Stayed 1 night in Nov 2024

10/10 Excellent

robert

Stayed 1 night in Nov 2024

10/10 Excellent

Antionette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Stayed 1 night in Nov 2024

8/10 Good

Carleine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The front desk staff was very friendly/ pleasant and professional. The staff during breakfast was great. I would recommend the hotel to my friends and family. I will definitely go back to Hilton garden in Houston Texas. I just love everything!
Stayed 5 nights in Oct 2024

10/10 Excellent

Tais

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Nov 2024

6/10 Okay

Bryan

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Oct 2024

4/10 Poor

Edison

Business traveller
Disliked: Cleanliness, staff & service
Rooms were dirty
Stayed 3 nights in Oct 2024

8/10 Good

Chasidy

Stayed 1 night in Oct 2024

10/10 Excellent

Jonathan Sean, .

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go to place in Houston Willowbrook area.
Stayed 3 nights in Sep 2024