Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr by IHG

Indoor pool
Exterior
Point of interest
Point of interest
Free buffet breakfast

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • 24/7 front desk

Explore the area

View in a map
1810 Bell St, Houston, TX, 77003
  • Place, Toyota Center
    ‪3 min walk‬
  • Place, Discovery Green
    ‪5 min walk‬
  • Place, George R. Brown Convention Center
    ‪7 min walk‬
  • Airport, Houston, TX (HOU-William P. Hobby)
    ‪16 min drive‬

Room options

Suite, Multiple Beds (Additional Living Area)

7.8 out of 10
Good
(10 reviews)
  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Additional Living Area)

7.8 out of 10
Good
(12 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed, Accessible (Accessible Tub)

7.6 out of 10
Good
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Accessible (Roll-In Shower)

7.6 out of 10
Good
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Accessible Tub)

8.8 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

7.4 out of 10
Good
(48 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(65 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Additional Living Area)

7.2 out of 10
Good
(7 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed with Sofa bed, Accessible Bathtub (Accessible Tub)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr by IHG

Hotel with free breakfast, 6-minute walk to Toyota Center
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and Access to hot tub. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site.
Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr by IHG offers 112 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets. Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
The free breakfast at Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr by IHG gets good marks from our customers. During your stay, you're just a quick walk from Toyota Center. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of George R. Brown Convention Center and Toyota Center
Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr by IHG offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr by IHG. Limited free parking is available on a first-come, first-served basis.

This Houston hotel is smoke free.

Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Houston-Downtown Conv Ctr
Holiday Inn Express Hotel Suites Houston Downtown Conv Ctr

Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 366 out of 1003 reviews
Rating 8 - Good. 240 out of 1003 reviews
Rating 6 - Okay. 165 out of 1003 reviews
Rating 4 - Poor. 113 out of 1003 reviews
Rating 2 - Terrible. 119 out of 1003 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Cara, Edinburg

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient for the concert we attended at Toyota center. Would stay again
Stayed 1 night in Sep 2025

10/10 Excellent

Dwaylon

Stayed 1 night in Sep 2025

4/10 Poor

Jasmine

I would have liked to know they were under construction before arrival had a hard time sleeping when they were working. And there was limited parking available not a fan of that. When we got up to our rooms smelled like someone had just smoked in the room and it was suppose to be smoke free. When we got back to our room you could tell someone else had eaten and left crumbs in the room.
Stayed 2 nights in Sep 2025

4/10 Poor

muhammad

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Rachel

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom stained and dirty. Tub faucet thrown together unsafe room 219
Stayed 2 nights in Sep 2025

8/10 Good

Miriam

Liked: Cleanliness
Stayed 1 night in Sep 2025

4/10 Poor

Crystal

Disliked: Cleanliness, property conditions & facilities, room comfort
this hotel is not as advertised, under construction and definitely needs it! there was no full length mirror in the room also the hair dryer was old and dusty. there was cracks in the tiles and just appeared dirty and worn out. the lighting in the halls were terrible it was so dark and creepy. the front check in guest was very flat not welcoming at all. the tv channels barely worked for maybe 10 channels and the ones that did work kept cutting out. I will never stay here again, not worth it to save only 50 bucks.
Stayed 1 night in Sep 2025

8/10 Good

Brionna

Travelled with family
Liked: Cleanliness, amenities
N/A
Stayed 2 nights in Sep 2025

2/10 Terrible

Pamela

Stayed 2 nights in Sep 2025

6/10 Okay

Stephanie

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
It was a great trip, service was good unfortunately the only down fall was findings of occasional roach and tiny ants. Not to mention the smell of paint or glue in the hallway due to renovation so it’s understandable just a bit inconvenient.
Stayed 1 night in Sep 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property was on. It appears they ate doing construction in the front of the building. The inside was nice and the staff was friendly and professional. I really line the fact that there had an indoor pool and fitness center. The hotel was very close to Daikin Park which is where the concert was that I was attending so that was very convenient
Stayed 1 night in Sep 2025

10/10 Excellent

guadalupe

Stayed 1 night in Sep 2025

8/10 Good

Miguel

Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Anette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Dieter

Travelled with group
Liked: Cleanliness, staff & service

Average Hotel

Hotel is nice but was under renovation and the whole neighborhood too. It was a nightmare to find it, This kind of inconvenience should be made public so people will what they are getting.
Stayed 3 nights in Aug 2025

10/10 Excellent

Dayvon

Liked: Cleanliness, staff & service
Although the property is currently under construction, the staff we're very nice and ensure that my stay was very pleasant. The housekeeping team we're very nice and kind as well. Worth the getaway.
Stayed 3 nights in Aug 2025

2/10 Terrible

Tracy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just keep going..unless you like Roaches!

Bottom line, we left at 12am after we found SEVERAL roaches in the room. The hotel (before this discovery) was eh. The check in was quick and the gentleman at the desk was pleasant enough. The hotel however is under construction so there were 2 big dumpsters and A TON of boxes and old furniture in the back parking lot taking up several parking spaces. We found the last spot available and after moving some empty boxes we were able to park. We didn’t want to leave the lot for fear of there not being a parking spot when we returned. Around 12am as we were about to go to bed we saw a roach on the wall..needless to say he WAS NOT ALONE. After finding several kore I called the desk to get a different room and they were completely booked. So at 1 am we packed up and were off to find a new hotel for the night. Very crappy experience. Was only given 50% of my room charge back. I am sure it goes without saying that I DO NOT recommend this hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Astros Weekend

Good stay! Road construction in the area so a little harder to get around.
Stayed 2 nights in Aug 2025

8/10 Good

Adrian

Stayed 2 nights in Jul 2025

10/10 Excellent

Frank

Stayed 1 night in Aug 2025

2/10 Terrible

Gabrielle

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Stay somewhere else

The hotel is under construction and didn't advertise... it took us forver to figure how to enter and where to park. Lobby was clean. Elevator and 2 floor had mattresses and fridges in the them. When we entered the room, tripped into the room because the trim for the hallway carpet to the room tile is missing. The shower door didnt stay closed, the water pressure was ok, the tv is 29 inch, the beds where to high (disabled veteran). I asked to park my second vehicle was has disabled plaque and they said they were full but both disabled spots stayed available during my stay. The breakfast could not compensated for hearing the room next to me getting setup, construction at the entrance, a view of boxes and the dumpster in the back.
Stayed 3 nights in Aug 2025

8/10 Good

Amanda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
The property is undergoing renovations, obviously to inprove things, so anybody expecting perfection wiuld be sorely mistaken, but the amazing staff made up for any inconveniences that we had to deal with. I would definitely stay again, hopefully when the renovations are done and looks much better.
Stayed 5 nights in Aug 2025

2/10 Terrible

Gabriela

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible stay. Construction outside the building, in the building, in the streets!! Place felt very unsafe for women traveling alone so don’t risk it!!
Stayed 1 night in Aug 2025

8/10 Good

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel for Toyota Center Events

Inez at the front desk was very pleasant and helpful. The housekeeping staff were friendly and polite. They are currently working on updating the hotel, but it was a good experience over all. Very close to the Toyota Center and one free parking spot per room makes it perfect for concerts. The breakfast had plenty of choices and was delicious.
Stayed 1 night in Aug 2025