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Best Western Premier Houston Downtown/Convention Center Hotel

2.5 star property

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Photo gallery for Best Western Premier Houston Downtown/Convention Center Hotel

Indoor pool, outdoor pool
Down duvets, in-room safe, desk, laptop workspace
Down duvets, in-room safe, desk, laptop workspace
Reception
Bar (on property)

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1810 Bell St, Houston, TX, 77003
  • Place, Toyota Center
    ‪3 min walk‬
  • Place, Discovery Green
    ‪7 min walk‬
  • Place, George R. Brown Convention Center
    ‪8 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪22 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave (Separate Living Room;with Sofabed)

Down duvets, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave (Separate Living Room;with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Down duvets, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Down duvets, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

Down duvets, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Down duvets, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Separate Living Room;with Sofabed)

Down duvets, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Separate Living Room;with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

Down duvets, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Reception
Home2 Suites by Hilton Houston Downtown Convention Center
Downtown Houston
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
4.5 out of 5, Wonderful, 252 reviews
The price is €141
includes taxes & fees
5 Jun - 6 Jun
Home2 Suites by Hilton Houston Downtown Convention Center

About this property

Best Western Premier Houston Downtown/Convention Center Hotel

This smoke-free hotel features an indoor pool, an outdoor pool and a restaurant. Free wired Internet in public areas and free self parking are also provided. Other amenities include a 24-hour fitness centre, a hot tub and WiFi in public areas.
Best Western Premier Houston Downtown/Convention Center Hotel offers 112 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets. Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us they can't get enough of Best Western Premier Houston Downtown/Convention Center Hotel's great location. During your stay, you're just a quick walk from Toyota Center. Enjoy features like free self-parking and free wired Internet, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • WiFi in some public areas for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Toyota Center and George R. Brown Convention Center
Best Western Premier Houston Downtown/Convention Center Hotel offers its guests an indoor pool, an outdoor pool, a hot tub, and a 24-hour fitness centre. There's a restaurant on site. A business centre and a meeting room are available.

A computer station is on site and wired Internet is free in public spaces. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Best Western Premier Houston Downtown/Convention Center Hotel. Limited free parking is available on a first-come, first-served basis.

This Houston hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
Best Western Premier Houston Downtown/Convention Center Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); free wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 15 for adults and USD 20 for children
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 15 for adults and from USD 20 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Houston-Downtown Conv Ctr
Holiday Inn Express Hotel Suites Houston Downtown Conv Ctr

Best Western Premier Houston Downtown/Convention Center Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 363 out of 1000 reviews
Rating 8 - Good. 234 out of 1000 reviews
Rating 6 - Okay. 165 out of 1000 reviews
Rating 4 - Poor. 113 out of 1000 reviews
Rating 2 - Terrible. 125 out of 1000 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Ashlee

Travelled with group
Liked: Property conditions & facilities
Night front desk office worker was awesome. I can always tell an off brand location due to no 24 hour coffee and no lime water. However, nice location and rooms. Indoor pool had a lot of chemicals. I could barely breathe.
Stayed 2 nights in Jan 2026

10/10 Excellent

Antoinette

Stayed 2 nights in Feb 2026

2/10 Terrible

Cipriana

Travelled with family and small children
Disliked: Amenities
Overall, our full stay was very terrible was not very clean under the sink was falling apart. We were in a two queen size sweet and it only had one small TV and it wasn’t where the living room area would be. The pool is supposed to be heated. Not only it was the pool lot heated, but the hot tub was not hot. I let the front desk know multiple times they said they were going to figure out why never got back to me. I would never bring my family to this location ever again.
Stayed 2 nights in Feb 2026

8/10 Good

JoshUA

Stayed 1 night in Feb 2026

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, amenities
Beds and room was clean... staff at the front desk were very welcoming and pleasant. Pool hot tub were good.. not great but its water lol .. breakfast was great. Late check is good... location is awesome
Stayed 1 night in Feb 2026

8/10 Good

Pamela

Stayed 1 night in Dec 2025

10/10 Excellent

Tyler

Stayed 1 night in Jan 2026

6/10 Okay

Jacob

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Smells, floor is uneven in the room, roaches in the room
Stayed 1 night in Feb 2026

4/10 Poor

Rodrigo

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
This hotel is seriously neglected and rooms in poor shape. As soon as I entered my room, a distinct moldy smell was evident. The bathroom was in very bad conditions, tub full of "patches" around, not properly sealed to the wall, the shower head was stuck almost behind the wall so pretty much impossible to adjust and the drain was almost fully clogged, quite disgusting. There is no way on earth I would pay ~$270 a night for a room that was probably not worth more than $100 or even less. The only thing that is worth mentioning is that is quite conveniently located close to the Convention Center, just a few minutes walking to it .... but ... there was heavy construction going on and the streets were a muddy mess. This place needs serious renovations instead of badly executed "patching".
Stayed 1 night in Feb 2026

6/10 Okay

Phillip

Stayed 3 nights in Feb 2026

2/10 Terrible

Tina

Disliked: Cleanliness, property conditions & facilities
Never stayed
Stayed 3 nights in Jan 2026

2/10 Terrible

Samuel

Disliked: Cleanliness, amenities, property conditions & facilities
3 of 4 room keys did not function. Room smelled moldy. I was insulted and pushed by a couple of young men while getting into elevator on third floor. I left after one night and wrote off the expense of the room as a loss. Checked into another hotel for a much better experience. This place is a dive.
Stayed 4 nights in Jan 2026

10/10 Excellent

Ali

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and complimentary breakfast and parking. Highly recommended, nice location close to the convention center and downtown.
Stayed 7 nights in Jan 2026

4/10 Poor

Donald

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room smelled like sewage, and also saw that the bathrooms that were outside the room were closed, asked to be moved to a different area.And they said they were sold out. They didn't even seem to want to come, check it out to see if it was something bad or not
Stayed 1 night in Jan 2026

6/10 Okay

Emily

Liked: Property conditions & facilities
Disliked: Amenities
Staff was very nice and accommodating, room was clean enough (not great), and breakfast was good. Pool and hot tub were unusable.. pool was hot tub temperature, hot tub was cold. This was a huge disappointment for my daughter.
Stayed 3 nights in Jan 2026

2/10 Terrible

martin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cet hôtel est une catastrophe, chambre avec rideau de la peinture, les rénovations dans les chambre sont bâclés, tout est fait a la moitié. on a l'impression d'etre sur un chantier. La piscine est non praticable , il y a tellement d'humidité a l piscine qu'on ne voit rien devant soit. Déjeuner très très ordinaire.
Stayed 1 night in Jan 2026

10/10 Excellent

Josh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All. Good
Stayed 2 nights in Jan 2026

10/10 Excellent

Erica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff got me checked in early and quickly.
Stayed 1 night in Jan 2026

4/10 Poor

Francisco

Stayed 1 night in Jan 2026

4/10 Poor

Richard

Liked: Staff & service
Disliked: Property conditions & facilities
Door locks have a PIN code that would be easy for any guest to figure out. Door is damaged and would be easy to force open. Rooms are not secure at all
Stayed 1 night in Jan 2026

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Jan 2026

4/10 Poor

LaSynthia

Disliked: Cleanliness, property conditions & facilities, room comfort
Lobby smelled like a dirty bathroom. The hallway to our room reeked of mold. The building is surrounded by ongoing construction which wasn’t disclosed. The elevators kept malfunctioning. Staff were friendly. Bed was comfortable but overall, I would not stay here again.
Stayed 2 nights in Jan 2026

10/10 Excellent

kayce

Stayed 2 nights in Dec 2025

10/10 Excellent

Michael, Boerne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Jan 2026

10/10 Excellent

Rachel

Stayed 1 night in Dec 2025

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