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Holiday Inn Express & Suites Houston SW - Galleria Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Houston SW - Galleria Area by IHG

Exterior
Premium bedding, in-room safe, desk, blackout curtains
Exterior
Exterior
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
6978 Windwater Parkway North, Houston, TX, 77036
  • Arena Theater
    ‪2 min drive‬
  • Houston Baptist University
    ‪3 min drive‬
  • NRG Stadium
    ‪16 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪49 min drive‬

Room options

View all photos for Suite, Multiple Beds, Accessible (Mobility)

Premium bedding, in-room safe, desk, blackout curtains

Suite, Multiple Beds, Accessible (Mobility)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing, Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Hearing, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds

Premium bedding, in-room safe, desk, blackout curtains

Suite, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room

Premium bedding, in-room safe, desk, blackout curtains

Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, Multiple Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Suite, Multiple Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Hearing, Transfer Shower)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking (Hearing, Transfer Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Leisure)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed (Leisure)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Room

  • Sleeps 2
  • 2 Double Beds OR 1 Double Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Crowne Plaza Houston Galleria Area by IHG

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.0 out of 5, Very good, (1005)
The price is €109
for 1 room
includes taxes & fees
3 Apr - 4 Apr
Crowne Plaza Houston Galleria Area by IHG

About this property

Holiday Inn Express & Suites Houston SW - Galleria Area by IHG

Hotel with free breakfast, near Arena Theater
An indoor pool, a fitness centre and a snack bar/deli are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre.
Holiday Inn Express & Suites Houston SW - Galleria Area by IHG offers 91 accommodations with laptop-compatible safes and free newspapers. This accommodation offers separate sitting areas. Beds feature premium bedding. LED televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Houston SW - Galleria Area by IHG. During your stay, you'll be within walking distance of Arena Theater. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Arena Theater and a few minutes from Houston Baptist University
Holiday Inn Express & Suites Houston SW - Galleria Area by IHG offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 1098 square feet (102 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express & Suites Houston SW - Galleria Area by IHG. Self parking is free.

This Houston hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,098 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 November to 1 July:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Houston SW Galleria Area Hotel
Holiday Inn Express SW Galleria Area Hotel
Holiday Inn Express Houston SW Galleria Area
Holiday Inn Express SW Galleria Area
Inn Express SW Galleria Area
Holiday Inn Express Suites Houston SW Galleria Area
Holiday Inn Express Suites Houston SW Galleria Area by IHG
Holiday Inn Express Suites Houston SW Galleria Area an IHG Hotel

Holiday Inn Express & Suites Houston SW - Galleria Area by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 455 out of 898 reviews
Rating 8 - Good. 197 out of 898 reviews
Rating 6 - Okay. 89 out of 898 reviews
Rating 4 - Poor. 62 out of 898 reviews
Rating 2 - Terrible. 95 out of 898 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Dec 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Dec 2024

10/10 Excellent

Abdus

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stain on the daybed sofa
Stayed 1 night in Dec 2024

6/10 Okay

Jose

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Nora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Woman at front desk was very helpful!
Stayed 1 night in Dec 2024

6/10 Okay

Elizabeth

Stayed 3 nights in Nov 2024

6/10 Okay

Valerie

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Yonathan Steve

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
My concern only the smelly room ( moldy smell )
Stayed 2 nights in Nov 2024

10/10 Excellent

Kim Chi Thi

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Chavela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is close to the highway and several dining spots and not too far from Galleria Mall.
Stayed 1 night in Nov 2024

2/10 Terrible

Jennifer

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They did not have simple towels and face cloths and no housekeeping the whole weekend we were there. No maintenance on sight and our toilet was running loud all weekend due to this. The night staff were really nice but that’s about it. Would not recommend staying here.
Stayed 2 nights in Nov 2024

4/10 Poor

Jade

Travelled with family, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Woman working during check in was rude and unhelpful. Made us walk around to the side of the building to get in. Thankfully my dad had already checked into his room so he had a key to get in, otherwise I’m not sure how she expected me to get in the building. Tv did not work. One night, there was not a single hotel worker from 10pm to around 3am and we could not get in touch with anyone, the police had to be called. This was one of the worst hotel experiences I have ever had.
Stayed 3 nights in Nov 2024

8/10 Good

Vivian

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Nov 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Somewhat disappointing.
The first room I stayed in had no water pressure, hardly a trickle. When I complained, they moved me to a better room 2 floors lower. The sofa in my first room had visible stains on it, and there were no tissues in the tissue dispenser. When I asked one of the room attendants for tissues, she said she didn't have any.
Stayed 2 nights in Nov 2024

6/10 Okay

Bobby

Liked: Staff & service
Problem with nats flying around the room
Stayed 1 night in Nov 2024

4/10 Poor

Cortland

Business traveller
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Lots of things didn’t work at this hotel. My TV didn’t work. The treadmill in the fitness center didn’t work. The key stopped working for my hotel room and then again for the fitness center. Also there wasn’t a lot of attention to detail. My room was not done up the first two nights. I had no hangers. No towels in the gym. No cups at the water cooler.
Stayed 3 nights in Nov 2024

2/10 Terrible

Dejan

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Rude front desk-day shift Nov14th
The front desk attendant could have not been more rude, disrespectful and dismissive. I came before Checkin time at 3pm. When I asked if there was a room to check in I received almost a hysterical answer that the room is. It ready and to come back at checkin time. I said ok, not a problem and either asked if I may drop off my luggage with the front desk. Again a very rude response that they are not doing that. He also told me to move my car from the parking spot since I’m not staying in the hotel yet. I did not have time to rebook but I should have done it. Terrible person who should not be employed to work with customers.
Stayed 1 night in Nov 2024

6/10 Okay

paula

Business traveller
needs a remodel or at least clean, replace old carpets or paint. smelled like wet damp mold in my room
Stayed 3 nights in Nov 2024

4/10 Poor

Alyssa

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
THE GOOD: The room was clean—unfortunately, that was the only positive aspect of my stay. THE BAD: The elevator and entire fourth floor reeked of cigarette smoke so heavily that it made me wonder if the hotel still has smoking rooms. The shower grout looked overdue for replacement, and several outlets were loose, popping out from the walls. THE UGLY: Due to construction, there were road closures blocking access to the hotel at night, and I wasn't notified of this in advance. After circling the area for an hour searching for an entrance, I eventually had to drive over curbs and a yard in the back of the hotel just to access the parking lot. This was not the arrival experience I’d hoped for. Adding to the frustration, when I brought these concerns to the staff, they were sarcastic and unhelpful, refusing to provide a manager’s contact information. Overall: While I appreciated the clean room, the lack of communication, poor customer service, and general condition of the property made for a disappointing experience.
Stayed 1 night in Nov 2024

2/10 Terrible

Vivian

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean well maintained property with great restaurants in the arsa
Stayed 1 night in Nov 2024

2/10 Terrible

Cristina

Stayed 1 night in Nov 2024

10/10 Excellent

edgar jr, Stevenson Ranch

Stayed 1 night in Sep 2024

10/10 Excellent

lataviana

Stayed 2 nights in Sep 2024

10/10 Excellent

Dana

Stayed 1 night in Oct 2024