Hyatt Place Houston-Northwest / Cy-Fair

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Place Houston-Northwest / Cy-Fair

Front of property
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Outdoor pool
42-inch flat-screen TV with digital channels, TV
Interior entrance

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Pet-friendly
  • Air conditioning
  • Parking included

Explore the area

Map
19813 Northwest Fwy, Houston, TX, 77065
  • North Cypress Medical Center
    3 min drive
  • HCA Houston Healthcare North Cypress
    3 min drive
  • Traders Village
    3 min drive
  • Houston, TX (IAH-George Bush Intercontinental)
    27 min drive

Room options

Studio Suite, Multiple Beds

  • 42 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible (With Shower)

  • 31 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed

  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Specialty)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, Accessible (With Shower)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 34 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds

  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds

Similar properties

About this property

Hyatt Place Houston-Northwest / Cy-Fair

Hotel with free breakfast, near Traders Village
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and coffee/tea in a common area. Weekly housekeeping is available.
Hyatt Place Houston-Northwest / Cy-Fair offers 107 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. 42-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit.

This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hyatt Place Houston-Northwest / Cy-Fair. During your stay, you'll be within walking distance of North Cypress Medical Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests speak favourably about the area's walkability and the clean guestrooms
  • Just a 3-minute drive from Traders Village and a few minutes from Cosmic Jump Indoor Trampoline Park
  • Pets welcome for a fee
Hyatt Place Houston-Northwest / Cy-Fair offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. The business-friendly Hyatt Place Houston-Northwest / Cy-Fair also features a picnic area, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.

This 3-star Houston hotel is smoke free.

Guests are served a free buffet breakfast daily.
HyBar – On-site bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • HyBar

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed on Sunday, Wednesday, Thursday, Friday and Saturday:
  • Outdoor pool
The following facilities are closed on Monday and Tuesday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per week
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a first aid kit, window guards and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Houston-Northwest Cy-Fair Hotel
Hyatt Place Cy-Fair Hotel
Hyatt Place Houston-Northwest / Cy-Fair Hotel
Hyatt Place Houston-Northwest / Cy-Fair Houston
Hyatt Place Houston-Northwest / Cy-Fair Hotel Houston

Hyatt Place Houston-Northwest / Cy-Fair Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 538 out of 1002 reviews" "
Rating 8 - Good. 230 out of 1002 reviews" "
Rating 6 - Okay. 97 out of 1002 reviews" "
Rating 4 - Poor. 57 out of 1002 reviews" "
Rating 2 - Terrible. 80 out of 1002 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Hannah, Philadelphia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my account of the hotel, good and bad. Before arriving, I attempted to call the hotel directly and it was difficult to speak to a person. It rang and rang 20 times with no answer or voicemail. I would reach someone 1 out of 5 times I called. When someone answered, they were extremely kind and helpful. I want to mention Holly, especially. Walking in, the hotel looks new and aesthetically pleasing. Same for the rooms. The first room didn't have a working mini fridge, so we were given a different room. A few downers were the towels not being soft and we saw 3 roaches in the room. Like yikes! The shower door wouldn't stay closed. It was off-balanced. The free breakfast was the standard make your waffle and mediocre options I wouldn't pay money for. I ate at a diner 2000 feet away, the next day. They have 6 restaurants in walking distance which was so nice for dinner and an extensive breakfast. The bar was not open, as far as I could see. The TV was on, but the bar was used to hold Amazon packages. The gym was enough. I went once, and it was one other person there, so one broken treadmill is no big deal. The vinyl floor in the gym needs to be replaced. We enjoyed the swimming pool. The water was room temp. Check out was literally 60 seconds. It was a good place, but I don't do roaches.
Stayed 3 nights in Aug 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was in great shape. Well kept...the breakfast was amazing..so many options...i will definitely come back
Stayed 1 night in Aug 2024

4/10 Poor

Deborah

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was convenient to the highways to get around but the pool was very small my refrigerator in the my room did not work I thought my room was going to be cleaned it was not the room attendant only pulled up the blanket I had to go every day to get clean towels and wash cloths The breakfast was okay the fruit was not fresh every day and water was only given out in a dispenser that was on the front desk I had no clue as to when and how long it was in the dispenser the equipment in the gym was broken I know every hotel is different but usually I have been given bottles of water when I have stayed abroad or not to have water in a dispenser and it not be cold in Texas is ludicrous and to have a pool outside in Texas is ludicrous to me it was 100 degrees if I wanted hot water to swim in I could have taken a hot shower or bath Really
Stayed 3 nights in Aug 2024

2/10 Terrible

Daniella

Stayed 5 nights in Aug 2024

10/10 Excellent

Stephen

Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The hotel was nice, clean, and safe. The staff was super nice, friendly, and helpful. Unfortunately all of the lounge chairs by the pool are all broken.
Stayed 5 nights in Aug 2024

8/10 Good

Sheenita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Nuruddin, Carrollton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in May 2024

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
The AC in the room did not work correctly. The 6 did not get below 75
Stayed 2 nights in Aug 2024

2/10 Terrible

sandra

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My Room was hot for both nights we stayed. Spoke with the front desk person, she couldn’t move us due to the hotel was fully booked. I wouldn’t stay her again even if it was the last place to stay. Only one elevator was working. My bathroom door was off track the wall in our room was peeling. It’s so much more I can type here, but I won’t just don’t waste your time.
Stayed 2 nights in Aug 2024

10/10 Excellent

keriAnne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are spacious with a pull-out couch sleeper. The staff is friendly. The rooms are very clean. I stayed for 1 week and I enjoyed every minute of it.
Stayed 5 nights in Aug 2024

4/10 Poor

SANGJO

Business traveller
Just ok ( not good not bad)
Stayed 2 nights in Aug 2024

2/10 Terrible

Brianca

Travelled with family
Disliked: Staff & service
Dirty
Stayed 1 night in Aug 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Alan

Stayed 1 night in Aug 2024

6/10 Okay

Trish

Disliked: Cleanliness, amenities, property conditions & facilities
I had been at the hotel with a very similar hotel with the same name. I wanted to book one more night and because of the name I chose this one by accident. First off the area is in a loud and busy area of town. Secondly, the outside landscape and lawn have not been mowed or cared for in a long time. Mosquito heaven. Third. When you walk in the smell of mold is evident. After I checked in and was waiting for the elevator, I saw it. Black mold on the wall up by the ceiling. The room was clean. Thankfully I didn't smell any mold there or I would have had to leave due to my allergies. Some of the lights flickered at times and would go on and off. Because of how the bathroom was configured, there is no room for a toilet paper holder so the roll just sits on the counter. The walls are super thin. So thin that I could hear evertime the neighbor got a text and I woke up to him having a long conversation with someone. At checkout time I waited for a long time because there was no one at the desk. The moldy smell was being covered by some candle or room freshener scent.One of the housekeepers saw me and went and got the front desk clerk. When she arrived she quickly checked me out. I suspect the property had been damaged from the last hurricane and was still in recovery mode. I definitely wouldn't stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Isabella

Travelled with partner
Liked: Staff & service, property conditions & facilities
Nice building. Very updated
Stayed 1 night in May 2024

10/10 Excellent

Malisha

Liked: Cleanliness
Good service
Stayed 2 nights in Aug 2024

8/10 Good

Herminia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Eric

Stayed 3 nights in Jul 2024

8/10 Good

Cory

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except for the breakfast. They stop supplying the food before breakfast is over.
Stayed 2 nights in Jul 2024

2/10 Terrible

Chasitie

Stayed 1 night in Jul 2024

6/10 Okay

Jesus, Brownsville

Nothing
Stayed 1 night in Jul 2024

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente breakfast
Stayed 1 night in Jul 2024

2/10 Terrible

micheal

Travelled with partner
Disliked: Staff & service
Came in from out of town . When was checking i was told wasnt ac working properly but floor i was in was okay . Well room was muggy and wasnt cooling. Wish i was told earlier to where i could've found something elsewhere. Ive never had problems there before till this time . und something elsewhere
Stayed 1 night in Jul 2024