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Palace Inn Greenspoint

2.5 star property

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Photo gallery for Palace Inn Greenspoint

Standard Room, 2 Double Beds, Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Lobby lounge
Exterior
Exterior
Grand Suite, 1 King Bed, Jetted Tub | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
13001 North Fwy, Houston, TX, 77060-1001
  • Greenspoint Mall
    ‪18 min walk‬
  • Houston National Cemetery
    ‪7 min drive‬
  • Willowbrook Mall
    ‪13 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Smoking

Standard Room, 1 King Bed, Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Smoking

Standard Room, 2 Double Beds, Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Suite, 1 King Bed, Jetted Tub

Grand Suite, 1 King Bed, Jetted Tub | Desk, iron/ironing board, free WiFi, bed sheets

Grand Suite, 1 King Bed, Jetted Tub

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

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About this property

Palace Inn Greenspoint

Hotel in Houston with free breakfast
Along with free breakfast, this hotel has free self-parking and free Wi-Fi in public areas.
Palace Inn Greenspoint offers 34 air-conditioned accommodations with an iron/ironing board and free toiletries. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

This Houston hotel provides complimentary wired and wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is provided on a daily basis.

During your stay at Palace Inn Greenspoint, you're just a quick walk from North Houston Bike Park. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking
  • Steps from North Houston Bike Park and 12 minutes on foot from Zuma Fun Center North Houston
Free breakfast is available. WiFi and wired Internet are free in public spaces. Self parking is free.

Smoking is allowed in designated areas at this Houston hotel.

Guests are served a free continental breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast

Family friendly

  • In-room microwave
  • In-room refrigerator

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 11 AM; check-in end time: 5:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance

Access methods

Private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property does not have a front desk. Guests can access their accommodation through a private entrance.

Property is also known as

Palace Inn
Palace Greenspoint
Palace Inn Greenspoint Hotel
Palace Inn Greenspoint Houston
Palace Inn Greenspoint Hotel Houston

Palace Inn Greenspoint Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 21 out of 45 reviews
Rating 8 - Good. 9 out of 45 reviews
Rating 6 - Okay. 4 out of 45 reviews
Rating 4 - Poor. 2 out of 45 reviews
Rating 2 - Terrible. 9 out of 45 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

7.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Marcos

Stayed 1 night in Aug 2024

2/10 Terrible

Nami

Disliked: Cleanliness, staff & service, property conditions & facilities
roaches and
Stayed 1 night in Jun 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
It was great and they didn’t have issue with my dog being there
Stayed 1 night in May 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Lanika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Makoto, Norwalk

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The smell of room was too storong.
Stayed 1 night in Sep 2023

8/10 Good

Alisa

Liked: Cleanliness, staff & service, property conditions & facilities
Room was surprisingly nice. Property was clean.
Stayed 2 nights in Apr 2023

2/10 Terrible

Tom

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, smelly, old. They also booked my room and charged me while they were already at capacity. So I paid for a room and didn’t get one
Stayed 1 night in Apr 2023

8/10 Good

Jessie James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

2/10 Terrible

Barbara

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The sheets on the bed were badly stained and looked really dirty. One of the stains was blood! UNACCEPTABLE!! We will never stay in this hotel again.
Stayed 1 night in Jan 2023

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

2/10 Terrible

zachary, houston

Disliked: Staff & service, property conditions & facilities
Staff
Stayed 1 night in May 2022

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This staff is rude & unprofessional!
Stayed 1 night in Apr 2021

8/10 Good

Jasmine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The man in the front was very rude
Stayed 2 nights in Apr 2021

2/10 Terrible

Candace

Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2021

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Bring your bug spray
The pictures show a very different property. I was awake to find a roach crawling across my cell phone, watch, and wallet in the morning. I spent extra for the jacuzzi suite but no matter how many times I cleaned it there was always something floating in the water with me. The rest of the room was well cleaned. Expect housekeeping to knock on your door at 9am. Checkout time is 11:30. The manager knocked on my door at 11am, told me it was time for me to leave. I couldn’t have agreed with him more.
Stayed 3 nights in Jan 2021

10/10 Excellent

Kiesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great and comfortable experience. Jetted tub was well needed.
Stayed 1 night in Dec 2020

10/10 Excellent

carina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

6/10 Okay

Randy

Liked: Cleanliness, property conditions & facilities, room comfort
Very clean room, customer service needs improvemen
I booked my room at The palace inn because it said that they have rooms available for immediate check-in however when I arrive they did not have the king room that I had booked so I had to spend more money to rent the jacuzzi room the person working the front desk was not helpful at all and it actually was trying to price gouge me it seemed other than that the rooms were very clean and very comfortable
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff only spoke Spanish so I was not able to speak to the cleaning staff
Stayed 2 nights in Jan 2020

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and peaceful stay
Stayed 1 night in Jan 2020

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was a lot nicer than I expected. Everything was clean and the staff was very helpful. Would definitely return.
Stayed 1 night in Sep 2019

10/10 Excellent

Giovanni

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
I checked in to this property due to terrible conditions at the hotel i was in. Check in went great considering it was 12:30am and it was understood check out was at 11:30am according to their sign in the front office. After shift change the new office person had a terrible attitude and when i asked for a late checkout he said he would give me till 11:30am. Lol. ARE YOU KIDDING ME??? He continued to ring my room phone saying i requested a wake up call when i absolutely didn't! And when i didn't answer he was walking up to my room 10 mins before it was time to check out. Place was ok but the front office was terrible, particularly that guy!
Stayed 1 night in Aug 2019