Quality Inn & Suites NRG Park - Medical Center

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites NRG Park - Medical Center

Hypo-allergenic bedding, in-room safe, individually decorated
Outdoor pool
Exterior
Property amenity
Flat-screen TV, pay films

Reviews

6.4 out of 10

Popular amenities

  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Air conditioning
    Air conditioning

Explore the area

Map
2364 South Loop W, Houston, TX, 77054
  • NRG Arena
    12 min walk
  • NRG Stadium
    12 min walk
  • NRG Center
    18 min walk
  • Houston, TX (HOU-William P. Hobby)
    30 min drive

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn & Suites NRG Park - Medical Center

Family-friendly Houston hotel in South Main with free breakfast
Along with an outdoor pool, this hotel has a fitness centre and a snack bar/deli. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre.
Quality Inn & Suites NRG Park - Medical Center offers 106 accommodations with a safe and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites NRG Park - Medical Center. During your stay, you'll be within walking distance of NRG Stadium. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • 12 minutes by foot from NRG Stadium and a 3-minute drive from NRG Park
  • Free local-area shuttle service
  • Pets welcome for a fee
Quality Inn & Suites NRG Park - Medical Center offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 1496 square feet (139 square metres) and includes conference space. A library, a terrace, and a vending machine are also featured at the family-friendly Quality Inn & Suites NRG Park - Medical Center. Self parking is free.

Guests are served a free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Area shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Children's pool
  • Free area shuttle
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,496 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Inn & Suites Reliant Park
Quality Inn & Suites Reliant Park/ Houston
Quality Inn Reliant
Quality Suites Reliant Park
Quality Suites Reliant Park/ Houston
Quality Inn NRG Park Houston
Quality Inn NRG Park
Quality NRG Park Houston
Quality NRG Park
Quality Inn & Suites NRG Park - Medical Center Hotel
Quality Inn & Suites NRG Park - Medical Center Houston
Quality Inn & Suites NRG Park - Medical Center Hotel Houston

Quality Inn & Suites NRG Park - Medical Center Reviews

Reviews

6.4
Rating 10 - Excellent. 221 out of 1042 reviews" "
Rating 8 - Good. 252 out of 1042 reviews" "
Rating 6 - Okay. 232 out of 1042 reviews" "
Rating 4 - Poor. 166 out of 1042 reviews" "
Rating 2 - Terrible. 171 out of 1042 reviews" "

6.4/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Fernando

Travelled with family
Disliked: Property conditions & facilities
They never went to clean the room
Stayed 2 nights in Aug 2024

6/10 Okay

Cecelia

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Mold in the a.c but they switched us to a better room. The rooms themselves were clean but the outside has a lot of wear and tear. You can tell damages and mess was done by inconvenient guests not respecting the property.
Stayed 1 night in Aug 2024

10/10 Excellent

Yu

Stayed 1 night in Aug 2024

2/10 Terrible

Amanda

It was horrible! Got woken up to some one busting in to the room next to us and beating up a woman.. we called the front office & it continued for about 30 minutes. It finally stopped & then happened again an hour later.. talk about not feeling safe at all
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay
Very clean and quiet
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicolas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Very closely to the NRG, the personal was great, the hotel look very old, but it was clean
Stayed 2 nights in Aug 2024

6/10 Okay

Jacquelin

Travelled with family
Liked: Room comfort
Bad odor
As we entered the lobby, we noticed a funny smell. It wasn't clear if it was from the pool or cleaning aromas. Our room was on the same floor as the pool and also had the same smell. My daughter has allergies, and the next day we both woke up feeling very nauseous. We weren't sure if it was due to the odor in the hotel. Additionally, one of the bed comforters and pillowcases looked dirty. Luckily, we only needed the room for one night. In conclusion, I would not recommend this hotel for people who are very sensitive to smells or have allergies. We will not be staying here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Yu

Stayed 2 nights in Aug 2024

10/10 Excellent

Sandra

Stayed 3 nights in Aug 2024

2/10 Terrible

Rhonda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Leanne

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were great and very helpful, we were not informed about the swimming pools condition. Went down in the morning, gym was closed and the swimming pool was extremely dirty and not fit for purpose
Stayed 2 nights in Aug 2024

8/10 Good

Stacey

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great location
The hotel is old the tub needed repairs. The mirror looked liked someone had spray painted black paint. The location was awesome for the stadium. We would stay again.
Stayed 2 nights in Aug 2024

2/10 Terrible

Kevin

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Rikki

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Would Not Recommend
The rooms are very outdated, does not look like pictures on the site. We found an ant in the bed and a roach in the bathroom. They do not have soap to bathe unless you plan to use the tiny hand soap bar by the sink. The microwave stunk. The mattresses were stained.
Stayed 1 night in Aug 2024

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
We only were there for one night. The room was clean but could use some upgrades.
Stayed 1 night in Aug 2024

6/10 Okay

Mike

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean but basic. Needs maintenance issues.
Stayed 1 night in Aug 2024

6/10 Okay

MARTHA

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Location is convenient 14 min walk to NRG stadium. Lighting going to our room was dark, in our room as well. The AC was struggling to keep our room cool, this place was alright.
Stayed 1 night in Aug 2024

2/10 Terrible

Courtney

Disliked: Cleanliness, property conditions & facilities
There were cockroaches a homeless
Stayed 3 nights in Aug 2024

6/10 Okay

Robert

Stayed 1 night in Aug 2024

10/10 Excellent

Justin

Stayed 1 night in Jul 2024

6/10 Okay

Ellen

Travelled with family
Liked: Room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Samantha

Disliked: Room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
I enjoyed my stay here, the waffles were good for breakfast. The eggs and sausage were being thrown away by people so I didn’t even try. They also have cereal and yogurts and muffins. I had no problems with my room and front desk service was nice and helpful. The pool was not swimmable and full of algae or something. Not sure if a hurricane came through recently, but don’t count on swimming here
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Augustine

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jul 2024