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Residence Inn Houston Sugar Land/Stafford

3.0 star property

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Photo gallery for Residence Inn Houston Sugar Land/Stafford

Exterior
Reception
Outdoor pool
Property amenity
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
12703 Southwest Fwy, Stafford, TX, 77477
  • Sugar Land Town Square
    ‪5 min drive‬
  • Stafford Centre
    ‪5 min drive‬
  • Smart Financial Centre at Sugar Land
    ‪7 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪31 min drive‬

Room options

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

  • 52 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking

Studio, 1 Queen Bed with Sofa bed, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds

Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • 52 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Bedrooms

  • 90 sq m
  • Sleeps 6
  • 2 Double Beds

Similar properties

Lobby

Heritage Inn Suites Houston/Sugar Land, Trademark by Wyndham

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.6 out of 5, Wonderful, (1020)
The price is €95
for 1 room
includes taxes & fees
8 Apr - 9 Apr
Heritage Inn Suites Houston/Sugar Land, Trademark by Wyndham

About this property

Residence Inn Houston Sugar Land/Stafford

Suburban hotel with free breakfast and fitness centre
This smoke-free hotel features an outdoor pool, a fitness centre and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities. Housekeeping is available on request.
Residence Inn Houston Sugar Land/Stafford offers 78 accommodations with fireplaces and washers/dryers. This accommodation offers separate sitting areas. Televisions come with premium satellite channels, video game consoles and pay-per-view films. Kitchens offer fridges, stovetops, microwaves and separate dining areas. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Stafford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Residence Inn Houston Sugar Land/Stafford, you'll be within walking distance of AMF Stafford Lanes. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes tennis courts, a gym and basketball
  • Just a 5-minute drive from Sugar Land Town Square and 5 minutes from Stafford Centre
  • Cats and dogs welcome for a fee (restrictions apply)
Residence Inn Houston Sugar Land/Stafford offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is available daily. Barbecue grills, gift shops/newsstands, and a picnic area are also featured at the business-friendly Residence Inn Houston Sugar Land/Stafford. Self parking is free.

This Stafford hotel is smoke free.

Guests are served a free continental breakfast daily from 7:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Basketball
  • Gym
  • Outdoor pool
  • Tennis
  • TV in common areas
  • Volleyball

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable/satellite channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Fireplace
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay, plus a one-time cleaning fee of USD 100
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 0.88 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150.00 per accommodation, per stay plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Marriott Houston Sugar Land
Residence Inn Marriott Houston Sugar Land Aparthotel
Residence Inn Marriott Houston Sugar Land Aparthotel Stafford
Residence Inn Marriott Houston Sugar Land Stafford
Residence Inn Houston Sugar Land/Stafford Aparthotel Stafford
Residence Inn Houston Sugar Land/Stafford Aparthotel
Residence Inn Houston Sugar Land/Stafford Stafford
Residence Inn By Marriott Houston Sugar Land
Resince By riott Houston Suga
Houston Sugar Land Stafford
Residence Inn Houston Sugar Land/Stafford Hotel
Residence Inn Houston Sugar Land/Stafford Stafford
Residence Inn Houston Sugar Land/Stafford Hotel Stafford

Residence Inn Houston Sugar Land/Stafford Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 100 out of 194 reviews
Rating 8 - Good. 59 out of 194 reviews
Rating 6 - Okay. 19 out of 194 reviews
Rating 4 - Poor. 6 out of 194 reviews
Rating 2 - Terrible. 10 out of 194 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Fahad

Stayed 2 nights in Nov 2024

4/10 Poor

Lindsay

Travelled with family, Business traveller
Disliked: Staff & service
We stayed here 2 nights . I walked out to my car with a few bags , the gentlemen at the front desk said “have a great day” no later than 10 min I walked back in , grabbed a coffee , and he asked “ are you staying here in a very condescending tone “ I said yes and held up my key and informed him I had just walked out 5 min ago: no apology or anything . Made me feel like I needed to prove to him I was a guest was disappointment , and lack of attention to the guests of the hotel . As someone who is the first person you see when you walk in the hotel , I would strongly consider training the front desk to be friendly and attentive to guests .
Stayed 2 nights in Nov 2024

10/10 Excellent

Daniel

Stayed 1 night in Sep 2024

2/10 Terrible

Jesse

Disliked: Cleanliness, staff & service, property conditions & facilities
Cockroaches in the room...
Stayed 3 nights in Sep 2024

6/10 Okay

Sjoukje

Disliked: Cleanliness, property conditions & facilities
While the staff were pleasant, the hotel is old and in disrepair. We had giant holes and stains on our carpet, the furniture was banged up, and the bathroom was in rough shape. My child commented, "this is gross". Definitely not up to Marriott's or my standards. Very disappointing.
Stayed 1 night in Aug 2024

10/10 Excellent

Jocelyn

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ufuoma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing, all good
Stayed 2 nights in Jul 2024

2/10 Terrible

imran

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
I would recommend others to stay there.
Stayed 1 night in Jun 2024

10/10 Excellent

Crysell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a last minute stay since we were still without power. I forgot the name of the young man that checked us in but he was gracious and courteous and provided us with a pleasant check in process. He even delivered extra blankets and pillows for us! I would definitely stay again!
Stayed 1 night in May 2024

8/10 Good

Yogesh

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2024

6/10 Okay

Latoya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
REALLY LOW & SMALL TOILETS
I love this location. The staff is amazing. But the toilets need an upgrade! They are super low & super small.
Stayed 2 nights in Feb 2024

6/10 Okay

Steven

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Terry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Demetra

Liked: Staff & service, property conditions & facilities
I didn’t like that the toilet wasn’t flushing. We checked in on Saturday and reported the issue. We were told that the problem was corrected which wasn’t true.
Stayed 2 nights in Sep 2023

8/10 Good

Sarath

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Older but decent property.
Stayed 1 night in May 2023

10/10 Excellent

Nikki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
no bad
Staff was very friendly. Room was nice. Breakfast had a good selection. Hallway was a little dirty. Carpets could use a good cleaning and trash was left in the hall the whole weekend we were there.
Stayed 3 nights in Feb 2023

8/10 Good

eric

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Hotel room was nice but checking in was not. I stood outside for about 15 to 20 mins calling and ringing the doorbell to get inside and check in.
Stayed 1 night in Feb 2023

8/10 Good

Gloria

Stayed 1 night in Feb 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Low, Small Toilets that need an Upgrade
The only complaint I have is that the toilets are so small & sit very low. Ive stayed here 4 different times in the last 6 months & every room has the same small, low toilet. Please upgrade them to the higher button push toilets. Other than that, I qlwqys enjoy my stay.
Stayed 2 nights in Jan 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Wonderful Staff
This was my friends & I second time staying here this year. The staff is very friendly. The only issues i had is that we saw roaches in the kitchen this last time & there was no pan available. I'll stay here again because of the wonderful staff.
Stayed 2 nights in Dec 2022

2/10 Terrible

Geetha

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

pam

Stayed 2 nights in Aug 2022

4/10 Poor

Charles

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
8+ stars it is not
Flash back to 1996, you're 10 years old, taking a trip across the country with your parents. (4 hours away) They decide to spend a little extra for a night at the Residence, the pool is huge, your parents are in their own room, and it even has a fridge. Life is good. Fast forward to this weekend.... We easily find a place to park behind the Harley dealership, my bride and children stay in the vehicle so I can check us in after making reservations online. There is a police officer in the parking lot taking a report from someone, sounded like a theft issue from what I could hear. Get inside and there is a solo employee on the phone, looks up, but does not acknowledge me as a customer. She was dealing with a government employee looking for a discount. She leaves for a minute to go and fetch the manager from her smoke break, and I quickly realize why the lobby smells like a casino. Now they are both on the phone, still not acknowledging that I exist in front of them. Finally get some room keys, pull out the beat up mattress for the kiddos and check out the rest. Mold on the windowsills, some weird deformity in the middle of the main mirror, and a bathroom door that clears the toilet by a couple inches. I am about 6ft tall and was eye level with the shower head and bumped my arms on the ceiling when trying to use the RV sized shower. Pool is tiny, trash cans were full. We regret not staying somewhere else, but there aren't many options with bedrooms.
Stayed 2 nights in Jul 2022

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2022